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Director, Patient Support Insights and Analytics

  • Brampton, ON
  • Hybrid
  • Posted Sep 19, 2026
  • 1 position

US$200,000–US$316,000 / year

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Employment type
Full-time
Experience level
Lead · 10+ years
Minimum education
Bachelor’s degree
Posting language
English
Working hours
40 hours per week
Office presence
3 days per week

Job summary

The Director will lead the strategy, analytics, and quality monitoring for patient support programs across the entire portfolio. They are responsible for managing vendor relationships, ensuring compliance with regulations, and driving performance improvements through data-driven insights.

Job details

The Director will lead the strategy, analytics, and quality monitoring for patient support programs across the entire portfolio. They are responsible for managing vendor relationships, ensuring compliance with regulations, and driving performance improvements through data-driven insights. Candidates must hold a bachelor's degree and possess over 10 years of experience in the pharmaceutical industry, specifically in market access or patient services. Strong leadership skills, expertise in data analysis, and deep knowledge of compliance and HIPAA regulations are required.

What you’ll do

The Director will lead the strategy, analytics, and quality monitoring for patient support programs across the entire portfolio. They are responsible for managing vendor relationships, ensuring compliance with regulations, and driving performance improvements through data-driven insights.

Requirements

Candidates must hold a bachelor's degree and possess over 10 years of experience in the pharmaceutical industry, specifically in market access or patient services. Strong leadership skills, expertise in data analysis, and deep knowledge of compliance and HIPAA regulations are required.

Benefits

  • Discretionary bonus
  • Relocation assistance
  • Work-life balance support
  • Networking opportunities

Listed skills

  • Compliance · Preferred
  • Change Management · Preferred
  • Data visualization · Preferred
  • Process Improvement · Preferred
  • Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Patient support strategy
  • Data analytics
  • Vendor management
  • Performance measurement
  • Quality monitoring
  • Compliance
  • HIPAA regulations
  • Strategic planning
  • Cross-functional leadership
  • Change management
  • Data visualization
  • Process improvement
  • Executive influence
  • Project management
  • Market access
  • Storytelling

Job areas

  • Healthcare
  • Data & Analytics
  • Management & Leadership
  • Consulting

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