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Braze

Verified Job Source

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™

New York, New York

Software Development
1,001–5,000 people

About

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.

Open positions

Lead Product Manager, Banners & Content Cards

Hybrid · Toronto

Define and execute the product roadmap for Banners and Content Cards to drive adoption, programmability, and commercial growth. Partner with engineering and design teams to build scalable, high-performance infrastructure while managing enterprise customer expectations.

Lead Product Manager, Banners & Content Cards

Hybrid · Toronto

Define and own the product roadmap for Content Cards and Banners while partnering with engineering and design to execute features. Manage commercial outcomes, including adoption and expansion, while ensuring high performance and reliability of the product infrastructure.

Lead IAM Engineer

Hybrid · Toronto

Own the technical roadmap and architecture for enterprise Identity and Access Management, focusing on Okta and automation. Design and implement secure identity lifecycles, governance, and integrations across various enterprise systems.

Lead IAM Engineer

Hybrid · Toronto

The Lead IAM Engineer will own the technical roadmap and architecture for enterprise identity and access management, focusing on Okta-centered solutions. They will drive automation for identity lifecycles, governance, and integrations while mentoring other engineers to improve operational resilience.

Applications and Integrations Lead

Hybrid · Toronto

The Applications and Integrations Lead will own the architecture, governance, and strategic roadmap for the company's GTM, CX, and platform technology ecosystem. This role involves leading a team to manage system integrations, ensure data integrity, and maintain compliance with SOX and ITGC standards.

Director, CX Business Systems

Hybrid · Toronto

Lead and develop a high-performing team of Business Systems Analysts and Technical Program Managers to define and execute the strategic roadmap for the CX technology stack. Drive AI-first transformation and operational excellence by partnering with executive leadership to integrate scalable technology solutions across customer-facing business functions.

Senior Lead Systems Engineer, AI & Automation

Hybrid · Toronto

You will architect scalable enterprise solutions by integrating platforms like Slack, Okta, and Workday while leveraging AI and automation to improve employee workflows. You will lead complex technical initiatives from concept to delivery, focusing on reliability, scalability, and the modernization of internal IT processes.

Senior Security Engineer, Enterprise Security

Hybrid · Toronto

Design, implement, and manage security solutions to protect Braze’s users and infrastructure. Collaborate with technical stakeholders to enhance security capabilities, respond to critical incidents, and mentor junior associates.

Senior Software Engineer II, Full-Stack

Hybrid · Toronto

The role involves owning systems for Cloud Data Ingestion and Data Transformation to enable customers to integrate data with the Braze platform. The engineer will build scalable web applications and drive architectural decisions to handle trillions of data points annually.

Technical Account Manager

Hybrid · Toronto

The Technical Account Manager owns the ongoing technical relationship with enterprise customers, serving as a trusted advisor to drive product adoption and value. They collaborate with internal teams to define technology strategies, manage technical implementations, and ensure customer success throughout the lifecycle.

Senior Software Engineer II, Currents

Hybrid · Toronto

You will be responsible for building, maintaining, and evolving the Currents data export system, which is a high-scale Kafka-based event pipeline. You will lead projects from concept to production while collaborating with a skilled team to optimize system performance.

Software Engineer II, Channels

Hybrid · Toronto

Build and scale Braze's SMS and RCS channels, owning the process from composition and sending to analytics. Ship high-value fullstack features and drive technical initiatives from concept to delivery.

Software Engineer II, Channels

Hybrid · Toronto

You will build and scale SMS and RCS channels, owning the full product lifecycle from composition to analytics. Additionally, you will develop and maintain supporting services while driving high-value features from concept to delivery.

Engineering Manager, IAM

Hybrid · Toronto

Lead the Landing Pages product team to build and scale platforms for capturing first-party data through web experiences. Responsibilities include recruiting and developing engineers, guiding architectural decisions, and collaborating with product and design teams to drive adoption.

Engineering Manager, Landing Pages

Hybrid · Toronto

You will lead the Landing Pages product team, overseeing the development of web experience tools and driving product growth through data-informed decisions. Additionally, you will be responsible for recruiting, coaching, and developing engineers while guiding key architectural decisions.

Senior Site Reliability Engineer I

Hybrid · Toronto

Lead the architecture and operation of NGINX and Kubernetes ingress infrastructure to manage massive API ingestion traffic. Partner with product teams to design resilient technology stacks and manage system reliability through SLIs, SLOs, and incident response.

Senior Site Reliability Engineer I

Hybrid · Vancouver

Lead the architecture and operation of Nginx and Kubernetes ingress infrastructure to manage massive API ingestion traffic. Partner with product teams to design resilient technology stacks and manage system reliability through SLIs, SLOs, and incident response.

Senior Site Reliability Engineer I

Hybrid · Vancouver

You will architect and operate high-performance NGINX ingress fleets and manage automated scaling routines for API services. Additionally, you will partner with product engineering teams to ensure resilient, highly available architectures through SLIs, SLOs, and incident response.

Senior Site Reliability Engineer I

Hybrid · Toronto

You will architect and operate high-performance NGINX and Kubernetes ingress fleets to ensure reliable API ingestion at scale. Additionally, you will partner with product teams to define SLIs/SLOs and manage resilient, highly available technology stacks.

Senior Software Engineer II

Hybrid · Toronto

Build, maintain, and evolve the Currents data export system, a high-scale Kafka-based event pipeline. Lead projects from concept to production while mentoring other engineers to improve system performance.