Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
New York, New York
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.
Hybrid · Toronto
The Software Engineer will build and maintain foundational infrastructure to store, query, and analyze petabyte-scale event data. They will manage high-volume data platforms including Snowflake, ClickHouse, and Databricks to support internal and external data needs.
Hybrid · Toronto
Develop and execute the vision, strategy, and product roadmap for the Intelligence product area. Collaborate with engineering and design teams to build, launch, and optimize AI-driven features that enhance marketing performance.
Hybrid · Toronto
You will build, scale, and expand global messaging channels including WhatsApp, LINE, and Kakao. You will also architect new iterations of critical components and optimize systems for resilience and performance.
Hybrid · Toronto
The Senior Software Engineer will own and maintain core data structures that power Braze's customer engagement platform. They will also lead the development of high-scale ingestion pipelines and optimize backend system performance.
Hybrid · Toronto
You will define and maintain metadata and taxonomy for AI-assisted drafting workflows while reviewing machine-generated content for technical accuracy. Additionally, you will write and revise API references and integration guides within a docs-as-code environment while collaborating across product and engineering teams.
Hybrid · Toronto
The Senior Software Engineer will grow the Data Lakehouse team's capacity by building foundational infrastructure for storing, querying, and analyzing petabyte-scale data. You will manage massive volumes of event data across platforms like Snowflake, ClickHouse, and Databricks while driving architectural decisions.
On-site · Toronto
Build, maintain, and evolve Currents, Braze’s Kafka-based data export and streaming system, which processes tens of billions of messages daily. Lead projects from concept through production and improve the reliability and scalability of critical data systems.
Hybrid · Toronto
Build and maintain the infrastructure for large-scale personalized email delivery and reporting, including parallelized sending systems, subscription APIs, preference-management pages, and customer domain dashboards. Develop features, improve performance and resilience, and guide architectural decisions for critical systems as they scale.
Hybrid · Toronto
Define and design high-impact features to improve how customers integrate and manage data within the Braze platform. Collaborate with cross-functional teams including product managers, engineers, and researchers to deliver intuitive, scalable user experiences.
Hybrid · Vancouver
Define and design high-impact features to improve how customers integrate and manage data within the Braze platform. Collaborate with cross-functional teams including product managers, engineers, and researchers to deliver intuitive, scalable user experiences.
Hybrid · Toronto
Define and own the product roadmap for Content Cards and Banners while partnering with engineering and design to execute features. Manage commercial outcomes, including adoption and expansion, while ensuring high performance and reliability of the product infrastructure.
Hybrid · Toronto
The Lead IAM Engineer will own the technical roadmap and architecture for enterprise identity and access management, focusing on Okta-centered solutions. They will drive automation for identity lifecycles, governance, and integrations while mentoring other engineers to improve operational resilience.
Hybrid · Toronto
You will build and scale SMS and RCS channels, owning the full product lifecycle from composition to analytics. Additionally, you will develop and maintain supporting services while driving high-value features from concept to delivery.
Hybrid · Toronto
You will lead the Landing Pages product team, overseeing the development of web experience tools and driving product growth through data-informed decisions. Additionally, you will be responsible for recruiting, coaching, and developing engineers while guiding key architectural decisions.
Hybrid · Vancouver
You will architect and operate high-performance NGINX ingress fleets and manage automated scaling routines for API services. Additionally, you will partner with product engineering teams to ensure resilient, highly available architectures through SLIs, SLOs, and incident response.
Hybrid · Toronto
You will architect and operate high-performance NGINX and Kubernetes ingress fleets to ensure reliable API ingestion at scale. Additionally, you will partner with product teams to define SLIs/SLOs and manage resilient, highly available technology stacks.
Hybrid · Toronto
Define cloud security standards, guardrails, and reference architectures while leading cross-functional security initiatives. Act as a senior technical leader for cloud security, focusing on threat modeling, detection engineering, and platform security.
Hybrid · Toronto
The role involves owning systems for Cloud Data Ingestion and Data Transformation to enable customers to integrate data with the Braze platform. The engineer will build scalable features and drive architectural decisions to process trillions of data points annually.
Hybrid · Toronto
Lead the Post Sales/Customer Experience business systems team to define and execute the strategic technology roadmap. Drive operational excellence and AI adoption across the CX stack, including Professional Services, Customer Success, and Support functions.
Hybrid · Toronto
Design and manage security solutions to protect users and infrastructure, focusing on SaaS applications and cloud operations. Responsibilities include investigating threats, enhancing SIEM capabilities, and participating in on-call rotations for critical incident response.
