Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
New York, New York
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.
On-site · Toronto
The Senior Software Engineer will focus on transforming in-product surfaces into dynamic, personalized experiences by building new capabilities, improving reliability and performance, and guiding key architectural decisions for the Content Cards team. This involves driving initiatives to expand customer capabilities on high-value surfaces and strengthening platform foundations for future innovation across in-product channels.
Hybrid · Toronto
Architect and build scalable enterprise integrations and AI-driven automation to streamline business processes across platforms like Slack, Okta, and Workday. Lead technical initiatives to modernize employee interactions with IT through conversational interfaces and self-service experiences.
Hybrid · Toronto
You will architect scalable enterprise solutions by integrating platforms like Slack, Okta, and Workday while leveraging AI to automate business processes. You will lead complex technical initiatives and mentor engineers to improve operational efficiency and the employee experience.
Hybrid · Toronto
Lead the Post Sales/Customer Experience business systems team to define and execute the strategic technology roadmap. Drive operational excellence and AI adoption across the CX stack, including Professional Services, Customer Success, and Support functions.
Hybrid · Vancouver
The role involves architecting and building high-scale backend systems and data ingestion pipelines for core data objects. You will lead technical direction, mentor engineers, and collaborate cross-functionally to optimize system reliability and cost-effectiveness.
Hybrid · Toronto
Lead the architecture and scalability of high-scale backend systems for core data objects. Mentor engineers and collaborate cross-functionally to optimize performance, reliability, and cost-effectiveness.
Hybrid · Vancouver
You will lead the architecture, scalability, and performance of complex backend systems while mentoring engineers on best practices. Additionally, you will collaborate cross-functionally to integrate core data systems and optimize system stability and reliability.
Hybrid · Toronto
You will lead the architecture, scalability, and performance of complex backend systems while mentoring engineers on best practices. Additionally, you will collaborate cross-functionally to integrate core data systems and optimize system stability and cost-effectiveness.
Hybrid · Toronto
Act as a trusted technical advisor to prospective customers during the sales process to build confidence in Braze's capabilities. Partner with sales, marketing, and product teams to deliver strategic value and mentor other Solutions Consultants.
Hybrid · Toronto
Lead the architecture, governance, and strategic roadmap for the GTM, CX, and platform technology ecosystem. Design and deploy scalable system integrations while ensuring compliance with SOX and ITGC standards.
Hybrid · Toronto
Lead the architecture, governance, and strategic roadmap for the GTM, CX, and platform technology ecosystem. Own the project lifecycle for system integrations and the administration of the Tray.io iPaaS platform to ensure stability and compliance.
Hybrid · Toronto
Design and manage security solutions to protect users and infrastructure, focusing on SaaS applications and cloud operations. Responsibilities include investigating threats, enhancing SIEM capabilities, and participating in on-call rotations for critical incident response.
Hybrid · Toronto
Design and manage security solutions to protect users and infrastructure, focusing on SaaS applications and cloud operations. Responsibilities include investigating threats, enhancing SIEM capabilities, and participating in on-call rotations for critical incident response.
Hybrid · Toronto
The role involves owning systems for Cloud Data Ingestion and Data Transformation to enable customers to integrate data with the Braze platform. The engineer will build scalable features and drive architectural decisions to process trillions of data points annually.
Hybrid · Toronto
The role involves building and optimizing an ultrafast application for massive scale, focusing on real-time and batch processing of large data sets. Key tasks include generating actionable reports, optimizing query performance, and creating high-quality user experiences using cutting-edge front-end technologies.
Hybrid · Toronto
Lead the Email team in building and maintaining core infrastructure for delivering billions of personalized emails and processing reporting data. Responsibilities include recruiting, coaching engineers, guiding architectural decisions, and defining the team's vision and goals.
On-site · Toronto
As a Technical Account Manager, you will manage the technical relationship with customers, ensuring they derive value from the Braze platform. You will collaborate with the Customer Success team to drive technical adoption and support customer initiatives.
Hybrid · Toronto
The Technical Account Manager owns the technical relationship for Enterprise and Strategic customers to drive product adoption, retention, and value. They act as a trusted advisor, defining technology strategies and collaborating with product and engineering teams to achieve business goals.
On-site · Toronto
Lead and develop a high-performing team of Business Systems Analysts and Technical Program Managers while defining the strategic roadmap for the CX technology stack. Oversee the full lifecycle of CX systems initiatives and drive AI adoption across the CX technology stack.
Hybrid
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essenti…
