Receptionist

Job summary

Welcome and assist visitors, manage inquiries and reception operations, and coordinate meeting requests, conference rooms, and room configurations. Provide administrative support to the Office Services team, maintain office information and tracking records, assist with security passes and office services, and help coordinate team events.

Job details

Location Brookfield Place - 181 Bay Street Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Responsibilities Job Description Guest and relationship management Greet & welcome all internal and external visitors and direct to meeting rooms accordingly. Assist guests with coats, luggage, refreshments, wireless networks, etc. Direct and resolved inquiries received by internal and/or external clients. Swift and courteous acknowledgement and action of all incoming emails from staff. Proactive coordination with staff regarding visitors, meetings and meeting requests according to boardroom availability. Ensure the reception area/office is well maintained General conference center Proactively resolve and manage meeting room conflicts as they arise Collaborate with the Facilities Operations Team for Conference room bookings with configurations Work in conjunction with Conference Services Team with scheduled and/or impromptu meeting requests Administrative Support Support the Office Services team with various administrative submissions Maintaining Office Services information system and resources updated accurately and timely Maintaining tracking lists and statistics updated using Word, Excel and PowerPoint Support and assist in maintaining the Intranet updated with accurate information Provide back up support for invoices, mail services and binding of reports Co-manage building security passcards for both internal and external clients Assist with coordinating team events Other Duties Other duties as assigned Qualifications & Requirements Minimum 5 years’ experience as a corporate receptionist or senior administrative support role in a busy and corporate environment Experience of handling multiple requests, managing telephone lines and conference room bookings. Excellent verbal and written communication skills Strong attention to detail and accuracy Strong interpersonal and communication skills Polished, high-end demeanor, demonstrating tact, diplomacy, composure and discretion High degree of professionalism along with a strong work ethic, "will do anything" attitude with flexibility to support requests outside of consideredjob scope Demonstrates superior self-organization and prioritization of responsibilities and assignments Strong team player and works well with others by sharing responsibilities productively Proficient user of Microsoft Office tools and Microsoft Outlook Utilizes problem-solving skills in a deliberate and well-considered manner to resolve issues Post-Secondary Education required Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice.

What you’ll do

Welcome and assist visitors, manage inquiries and reception operations, and coordinate meeting requests, conference rooms, and room configurations. Provide administrative support to the Office Services team, maintain office information and tracking records, assist with security passes and office services, and help coordinate team events.

Requirements

Requires at least five years of experience as a corporate receptionist or in a senior administrative support role in a busy corporate environment, along with post-secondary education. Candidates should have strong communication and interpersonal skills, professionalism and discretion, excellent organization and prioritization, and proficiency with Microsoft Office and Outlook.

Listed skills

• Guest Relations · Preferred
• Administrative Support · Preferred
• Microsoft Office · Preferred
• Microsoft Outlook · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• written communication · Preferred
• Attention to detail · Preferred
• Prioritization · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Relations
• Reception
• Visitor Management
• Conference Room Booking
• Meeting Coordination
• Administrative Support
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Written Communication
• Verbal Communication
• Attention To Detail
• Prioritization
• Problem-Solving

Job areas

• Administrative
• Customer Service & Support
• Hospitality

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