CG

CanCap Group Inc.

Verified Job Source

Canadian finance company with multiple verticals across automotive, consumer and merchant lending portfolios.

Toronto, Ontario

Financial Services
201–500 people

About

We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. We are a company of innovators: we learn from each other, respect each other, and create together. We strive to inspire our customers by continually understanding them, meeting their needs, and keeping them happily surprised. And we always do so with integrity. Nous gérons tout un cycle de vie de la créance financière, de l'adjudication de crédit à l'administration des contrats, au service à la clientèle, à la gestion des défauts et aux recouvrements après imputation. Nous sommes une entreprise d'innovateurs: nous apprenons mutuellement, nous nous respectons et créons ensemble. Nous nous efforçons d'inspirer nos clients en les écoutant, en répondant à leurs besoins et en les gardant agréablement surpris. Et nous le faisons toujours avec intégrité.

Open positions

Bilingual Collections Specialist

On-site · Mississauga

The Collections Specialist manages a segment of customer accounts by conducting high-volume inbound and outbound communications to facilitate repayment. They are responsible for resolving service and payment issues while maintaining accurate records and supporting customers through the financing lifecycle.

Bilingual Client Support Admin and Servicing

Hybrid · Mississauga

The Client Support Administrator validates small business banking applications and ensures all documentation complies with AML policies. They act as a key interface between clients and internal partners to coordinate account activities and resolve service issues.

Vendor Operations and Client Relations Coordinator

Hybrid · Mississauga

The coordinator serves as the operational bridge between the company and its bailiff/vendor network, managing relationships and handling difficult conversations. They are responsible for developing performance scorecards, monitoring SLAs, and assisting with compliance and risk mitigation.

Collections Manager

On-site · Mississauga

The Collections Manager leads daily collections execution, team performance, and agent development for a national auto finance portfolio. This role is responsible for improving cure rates, reducing delinquency, and ensuring all activities remain compliant and customer-focused.

Business System Analyst

On-site · Toronto

The Business Systems Analyst translates complex business needs into technical solutions and manages end-to-end delivery of assigned workstreams. Key duties include optimizing business processes, coordinating with external vendors, and owning the UAT process to ensure solution effectiveness.

Vendor Operations and Client Relations Coordi

Hybrid · Mississauga

The coordinator serves as the primary operational bridge between the company and its field vendors, managing relationships and performance scorecards. They are responsible for navigating complex vendor communications, ensuring compliance, and supporting senior leadership with client presentations and contract analysis.

District Sales Manager

Hybrid · Edmonton

The District Sales Manager builds and manages relationships with automotive dealership partners in Edmonton to drive application and funding volume. This involves conducting education sessions, monitoring performance via CRM and BI tools, and collaborating with internal credit and risk teams.

Senior Financial Analyst

On-site · Toronto

The Senior Financial Analyst will manage full-cycle accounting activities, including month-end closes, financial reporting, and balance sheet reconciliations. They will also drive process improvements through automation and collaborate with cross-functional teams to provide financial insights.

Bad Debt Recovery Specialist - Bilingual

Hybrid · Mississauga

The Bad Debt Recovery Specialist negotiates repayment plans and settlements with defaulted account holders to maximize debt recovery. They also collaborate with internal departments and maintain accurate documentation of all collection efforts.

Collections Specialist

On-site · Mississauga

The Collections Specialist manages a portfolio of customer accounts by facilitating communication via phone, email, and text to resolve past-due balances. They are responsible for maintaining accurate records and assisting customers with mid-term account changes while meeting team targets.

Funding Analyst - ACC

On-site · Mississauga

The Funding Analyst is responsible for verifying the accuracy of auto loan documentation and validating consumer information to mitigate risk. This includes interacting with dealer partners to resolve discrepancies and ensuring timely data entry for client onboarding.

Income Analyst

On-site · Mississauga

The Income Analyst is responsible for verifying and validating consumer income documentation to mitigate risk and ensure loan affordability. This includes managing income queues, handling inquiries from dealers and employers, and reviewing creditor packages.

Business Systems Analyst

On-site · Mississauga

The Business Systems Analyst translates complex business needs into functional technology solutions and manages end-to-end delivery for assigned workstreams. This includes diagnosing business challenges, optimizing processes, coordinating with vendors, and owning UAT to ensure solution effectiveness.

Manager, Business Process Quality (Financial

Hybrid

The CanCap Group (“CanCap”) is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through contract administration, customer service, default management and post charge-off recoveries. We are a company of innovators. We learn from each other, respect each other, and create together. When it comes to our customers, partners, and each other, we are always motivated by doing the right thing. We seek to find the best pe…

Senior Financial Analyst

On-site

Founded in 2011, CanCap Group (“CanCap”) is a growing, dynamic national financial services company with offices in downtown Toronto and Mississauga. Operating in all provinces and territories, CanCap’s core business is loan origination and servicing primarily in the automotive and consumer finance space with end-to-ed multi-product lending capabilities, which has been built on a foundation of best- in-class people and processes. It manages the entire lifecycle of the receivable from credit adjudication through to contract administration, customer service, default management and post charge-of…

Operations Coordinator

Hybrid

The CanCap Group (“CanCap”) is a privately-owned Canadian Financial Services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. We are currently looking for an experienced individual with exceptional multi-tasking and interpersonal skills to join our Mississauga based Operations team. What your day and week could look like: Working closely with the Operations Supe…

Finance Manager

On-site

Company Overview CanCap Group Inc. (“CanCap”) is an evolving, dynamic national financial services company with head office located in downtown Toronto. CanCap’s current core business is indirect and third- party originations and servicing of auto receivables, which has been built on a foundation of best- in-class people and processes. It manages the entire lifecycle of the receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. CanCap is now expanding its operations into other consumer finance verticals such…

Client Support Admin and Servicing Rep

Hybrid

The CanCap Group (“CanCap”) is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through contract administration, customer service, default management and post charge-off recoveries. We are a company of innovators. We learn from each other, respect each other, and create together. When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We seek to find the best…

Senior Data Engineer

Hybrid

Location: Downtown Toronto (Hybrid) The Evolution: A Canadian Success Story CanCap is a Canadian success story. We established our reputation as a significant player in the Canadian automotive lending space. Today, that foundation supports a broader ecosystem of financial services operating in the background. Now, we are changing. We are evolving from a traditional financial institution into a product-led technology company. We are reimagining our operations with the speed and tooling of a modern tech firm. A note on our current look: We are currently overhauling our entire brand and publ…