In-Seat Server

Job summary

Provide premium food and beverage service to club section guests during live events at Rogers Arena. Proactively engage with fans to ensure a high-quality, personalized hospitality experience.

Job details

Classification: In-Seat Server Department: Hospitality Reports to: Manager, Hospitality At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you! POSITION SUMMARY: As part of our hourly Hospitality team, you will be providing premium level food and beer service to our club section guests during a busy event-time environment. You will consistently provide exceptional and knowledgeable service that will impress and thrill fans and provide an iconic experience at every touch point. This is an hourly, events-based position. A typical shift includes: * Providing exceptional first level service to guests in our club seat sections * Taking orders for food and beverages and communicating options to fans * Proactively engaging with fans to create friendly and personal connections * Running food and beverages to guests in between game time action * Other duties as required REQUIRED EXPERIENCE AND QUALIFICATIONS: * Must be at least 19 years of age * Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm * Must be able to safely lift up to 25 lbs. * Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time * Completion of Serving it Right Certificate * Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience * Strong communication and listening skills and the ability to communicate with guests and respond to inquiries * Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team. This position will remain open until filled. CLAC, LOCAL 501 BARGAINING UNIT POSITION

What you’ll do

Provide premium food and beverage service to club section guests during live events at Rogers Arena. Proactively engage with fans to ensure a high-quality, personalized hospitality experience.

Requirements

Must be at least 19 years of age and hold a valid Serving it Right Certificate. Candidates must be able to work evenings, weekends, and holidays while meeting physical requirements such as lifting 25 lbs and standing for long periods.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food and beverage service
• Customer service
• Communication
• Listening skills
• Fast-paced environment management
• Order taking
• Hospitality
• Physical stamina
• Environment Management
• Physical Stamina
• Customer Service
• Creativity
• Listening Skills
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Sports & Recreation
• In Seat Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses