CaptionCall is a no-cost captioning service for people with hearing loss who need captions to use the phone
Salt Lake City, Utah
CaptionCall provides captioned telephones to those who have hearing loss and have difficulty hearing on the telephone. Similar to captioned television, CaptionCall uses advanced technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen. CaptionCall is only made available to individuals who have a medically recognized hearing disability necessitating their use of the service. The CaptionCall service is supported through the federal government’s Interstate Telecommunications Relay Service fund. This fund is established to fulfill the mandate of the Americans with Disabilities Act (ADA) to provide functionally-equivalent communications to people with hearing loss. The CaptionCall service uses communication assistants who convert the calling party’s spoken words into captioned text.
On-site · British Columbia
The ASL Linguist will maintain and expand sign language dictionaries while annotating complex ASL video data for AI/ML applications. They will also collaborate with engineering teams to review model outputs and ensure linguistic accuracy and cultural appropriateness.
Remote · Canada
The specialist will design and execute end-to-end mixed-methods research to inform AI product decisions and model quality. They will partner with cross-functional teams to define communication effectiveness metrics and establish feedback systems for new features.
Remote · British Columbia, Canada, Ontario, Canada
Lead ASL-first qualitative research to understand the needs and cultural contexts of Deaf users for AI-powered communication products. Synthesize complex qualitative insights into actionable frameworks to guide product and model decisions.
Remote · Canada
Maintain and expand the ASL sign dictionary while annotating video content using advanced linguistic conventions. Partner with AI/ML engineering teams to ensure the linguistic accuracy of training data and text-to-sign avatar outputs.
Remote · Canada
The specialist will transcribe and annotate ASL video content and validate AI-generated sign output for linguistic correctness. They will also help build the sign language dictionary and provide consultation to other internal teams.
