Forbes "Top 100 Most Customer-Centric Companies" and one of Fast Co.'s "10 Most Innovative Companies in Retail"
Remote-first, 28203, United States
Whether you just had surgery, are caring for an aging spouse or parent, or just became a new parent, Carewell is an affordable and easy way to shop for home healthcare products to care for yourself or others. Carewell.com offers a wide selection of products across incontinence, nutrition, wound care, baby supplies and more with real-life educational information included to help you make the best decisions possible. Our customer care team includes experts and nurses available to answer all of your toughest questions, and fast shipping ensures you get your products when you need them most - without having to leave the comfort of your home.
Remote · Ontario, Canada
The Care Concierge manages member enrollment, conducts welcome visits, and coordinates care by connecting members to providers, pharmacies, and community resources. This role requires fluid movement between these functions based on real-time queue volume and team needs.
Remote · Nova Scotia, Canada
The Care Concierge manages member enrollment, conducts welcome visits, and coordinates ongoing care navigation to close health gaps. This role requires flexibility to shift between these functions based on real-time team needs and queue volume.
Remote · Alberta, Canada
The Care Concierge manages member enrollment, conducts welcome visits, and coordinates ongoing care by connecting members to providers and community resources. This role requires fluid movement between these functions based on real-time queue volume and team needs.
Remote · Alberta, Canada
The Customer Care Associate will provide support to family caregivers by answering phones, managing orders, and addressing product inquiries. They are responsible for building trust-based relationships while maintaining high standards for customer satisfaction and handle time metrics.
