Forbes "Top 100 Most Customer-Centric Companies" and one of Fast Co.'s "10 Most Innovative Companies in Retail"
Remote-first, 28203, United States
Whether you just had surgery, are caring for an aging spouse or parent, or just became a new parent, Carewell is an affordable and easy way to shop for home healthcare products to care for yourself or others. Carewell.com offers a wide selection of products across incontinence, nutrition, wound care, baby supplies and more with real-life educational information included to help you make the best decisions possible. Our customer care team includes experts and nurses available to answer all of your toughest questions, and fast shipping ensures you get your products when you need them most - without having to leave the comfort of your home.
Remote · Nova Scotia, Canada
The Care Concierge manages member enrollment, conducts welcome visits, and coordinates ongoing care navigation to close health gaps. This role requires flexibility to shift between these functions based on real-time team needs and queue volume.
Remote · Alberta, Canada
The Care Concierge manages the full member journey, including enrollment, welcome visits, and ongoing care coordination to close care gaps. They act as a liaison between members and healthcare providers while ensuring accurate documentation and compliance across all interactions.
Remote · Alberta, Canada
The Care Concierge manages the member journey through enrollment, conducting welcome visits, and providing ongoing care navigation. They coordinate with healthcare providers and community resources to close care gaps and address social determinants of health.
Remote · Alberta, Canada
The Care Concierge manages member enrollment, conducts welcome visits, and coordinates ongoing care by connecting members to providers and community resources. This role requires fluid movement between these functions based on real-time queue volume and team needs.
Remote · Alberta, Canada
The Customer Care Associate will provide support to family caregivers by answering phones, managing orders, and addressing product inquiries. They are responsible for building trust-based relationships while maintaining high standards for customer satisfaction and handle time metrics.
Remote · Alberta, Canada
Provide high-quality support to family caregivers by handling phone inquiries, order placements, and product guidance. Act as a caregiver advocate while maintaining high customer satisfaction and meeting specific performance metrics.
