GC

Gateway Casinos and Entertainment Limited

Verified Job Source

Over 7,200 employees & 31 gaming properties

New Westminster, BC, V3M 7A3, Canada

Gambling Facilities and Casinos
1,001–5,000 people

About

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands. This has dramatically improved the gaming customer experience and also attracts new gaming and restaurant customers. Some of Gateway's proprietary brands include Grand Villa Casino, Cascades Casino, Starlight Casino, Playtime Casino, Match Eatery & Public House, Atlas Steak + Fish and Chow Lucky Noodle Bar. In 2022, Gateway celebrated 30 years in the business of gaming and entertainment in Canada. The Gateway to Your Future starts with us. Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy. #mygatewaylife Explore our job opportunities at: http://www.gatewaycasinos.com/careers/

Open positions

Count Team Member

On-site · Innisfil

The Count Team Member is responsible for retrieving, sorting, counting, and reconciling daily monetary receipts from gaming machines and tables. They also prepare daily deposits and assist with the maintenance of ticket redemption machines.

Line Cook

On-site · Abbotsford

The Line Cook is responsible for processing orders and preparing food items according to high quality standards. They must work effectively with kitchen staff to ensure guests receive extraordinary service.

Security Officer

On-site · Sault Ste. Marie

The Security Officer maintains a secure environment by monitoring the gaming floor, controlling access to sensitive areas, and conducting investigations. They are also responsible for writing reports, maintaining logs, and providing First Aid or medical attention when necessary.

Dual Guest Services Supervisor

On-site · Woodstock

The Dual Guest Services Supervisor will mentor and guide a team of representatives to ensure exceptional guest experiences. They are responsible for managing employee performance, handling complaints, and maintaining high service standards.

Casino Cage Cashier

On-site · Langley (District)

Responsible for managing cash transactions, processing payouts, and maintaining accurate records of all cage activities. Ensures high levels of customer service while adhering to strict security and compliance protocols.

Guest Services Supervisor

On-site · Woodstock

The Guest Services Supervisor will mentor and guide a team of representatives to ensure exceptional guest experiences and high service standards. They are responsible for managing employee performance, handling complaints, and ensuring compliance with safety and sanitation protocols.

Cage & Count Attendant

On-site · Woodstock

The Cage & Count Attendant is responsible for accurately verifying, reconciling, and processing currency and chip transactions. They also maintain records in the Casino Management Software and ensure all floats are balanced according to company policy.

Dual Cage & Count Supervisor

On-site · Woodstock

The supervisor oversees all cage operations, manages monetary assets, and ensures compliance with gaming regulations. They are responsible for mentoring staff, managing schedules, and performing audits of gaming software and currency floats.

Match Restaurant Service Manager

On-site · North Bay

The Service Manager oversees daily restaurant operations, including staff supervision, cash management, and ensuring high standards of customer service. They also assist in marketing efforts and promote events to drive restaurant profitability and guest satisfaction.

Bartender/Server, Dual Rate Match Service Manager

On-site · Hanover

The role involves preparing beverages, providing high-quality customer service, and managing bar operations to ensure a memorable guest experience. You will also engage with guests to promote products and events while providing feedback on recipes and preferences.

Security Officer

On-site · Penticton

The Security Officer is responsible for maintaining a secure environment on the gaming floor by monitoring alarm panels, controlling access, and conducting investigations. They also provide immediate medical assistance and ensure compliance with provincial gaming regulations.

Guest Services Representative

On-site · Innisfil

The Guest Services Representative is responsible for greeting guests, answering inquiries, and providing solutions to ensure an exceptional experience. They also assist in implementing on-site events, promotions, and enrolling customers in the rewards loyalty program.

Slot Attendant

On-site · Abbotsford

The Slot Attendant provides front-line support by monitoring slot machines, assisting guests with game instructions, and managing jackpot payouts. They also ensure compliance with company policies and provincial gaming regulations while maintaining a clean and functional gaming environment.

Surveillance Operator

On-site · New Westminster

Operate audio and video equipment to continuously monitor gaming areas and the property, identifying and documenting suspicious activity, fraud, and rule infractions. Report findings, maintain accurate logs, support investigations, and help protect company assets and gaming integrity.

Host

On-site · Kamloops

The host manages the restaurant flow, processes reservations, and coordinates guest seating arrangements. They also assist servers with food and beverage expediting, bussing, and maintaining a clean environment.

Security Officer

On-site · Vernon

The Security Officer maintains a secure environment on the gaming floor by monitoring alarm panels, controlling access, and conducting investigations. They are also responsible for providing First Aid and delivering high-quality customer service to guests.

Food and Beverage Service Manager

On-site · Wasaga Beach

The Service Manager oversees daily steakhouse operations, including staff supervision, financial performance, and ensuring high-quality guest service. They are also responsible for opening and closing procedures, cash management, and assisting with marketing initiatives.

Cafe Associate

On-site · New Westminster

Engage with guests to provide a premium service experience while maintaining high standards of excellence. Support the service team by managing multiple tasks efficiently and working effectively under pressure.

Match Cook 1

On-site · Hanover

The Match Cook 1 will lead kitchen staff by example to deliver extraordinary food and service in a fast-paced environment. You will be responsible for managing multiple demands while maintaining high standards of culinary preparation and food safety.

Kitchen Utility Attendant

On-site · Rama

The attendant is responsible for maintaining the cleanliness and hygiene of all back-of-house areas, including kitchens, storage rooms, and service equipment. They also manage the cleaning and storage of china, glass, and silverware while ensuring waste is properly sorted and disposed of.