Business Systems Analyst

Job summary

Gather and translate business needs into requirements, user stories, and specifications while collaborating with Agile teams and stakeholders on large-scale IT initiatives. Coordinate testing and UAT, improve banking and payment processes, manage project tracking and documentation, and support end-to-end delivery.

Job details

Position Description We are seeking a Business Systems Analyst to support the delivery of large-scale IT initiatives within a banking and payments environment. The role works closely with Agile Scrum teams, business stakeholders, and development teams to analyze business needs, define requirements, support testing, and contribute to end-to-end project delivery. The successful candidate will bring experience in business systems analysis, Agile delivery, requirements management, stakeholder facilitation, and highly available banking and payments systems. Your future duties and responsibilities Collaborate within Agile Scrum teams to gather, analyze, and translate business requirements into user stories and specifications Lead and support requirements definition, scope assessment, and impact analysis for large-scale IT projects Facilitate refinement sessions and ensure clear communication of requirements with development teams and stakeholders Develop, execute, and coordinate testing activities including test scenarios, test plans, and user acceptance testing (UAT) Analyze complex business problems and recommend effective, scalable solutions Identify process gaps and drive improvements in banking and payment operations Manage tasks and workflows using JIRA, monitor progress, and resolve blockers Maintain project documentation, reports, and tracking tools using Excel, Word, and SharePoint Communicate project updates, insights, and narratives to stakeholders through meetings, reports, and presentations Support end-to-end project delivery through coordination, stakeholder engagement, process validation, and administrative assistance Required Qualifications To Be Successful In This Role University degree or college diploma in business administration, commerce, computer science, or a related field. Demonstrated experience providing consultation in the development of business requirements and delivering business systems analysis, with consideration for people, processes, systems design, and technology. Demonstrated experience working with Agile software development methodologies in a Business Analyst capacity and applying Agile principles, including psychological safety, equal voice, visibility, transparency, purpose, and belonging. Demonstrated experience facilitating meetings and workshops. Demonstrated ability to adapt to change and work with diverse stakeholders and Scrum team members while managing multiple tasks of varying complexity. Demonstrated knowledge of highly available banking and payments systems. Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), or another relevant professional designation Must hold or be eligible to obtain and maintain a valid Reliability Status security clearance. CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000 –$125,000. This role is an existing vacancy. - OA1 Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries. Come join our team—one of the largest IT and business consulting services firms in the world.

What you’ll do

Gather and translate business needs into requirements, user stories, and specifications while collaborating with Agile teams and stakeholders on large-scale IT initiatives. Coordinate testing and UAT, improve banking and payment processes, manage project tracking and documentation, and support end-to-end delivery.

Requirements

Requires a degree or diploma in business, commerce, computer science, or a related field, along with experience in business systems analysis, Agile methods, requirements development, and facilitating meetings or workshops. Candidates should understand highly available banking and payment systems, manage changing priorities and diverse stakeholders, hold or be eligible for a Reliability Status clearance, and have a relevant business analysis designation such as CBAP or CCBA.

Listed skills

• Microsoft Excel · Preferred
• SharePoint · Preferred
• Jira · Preferred
• Microsoft Word · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Systems Analysis
• Requirements Management
• Agile Delivery
• Stakeholder Facilitation
• User Stories
• Scope Assessment
• Impact Analysis
• Test Planning
• User Acceptance Testing
• Process Improvement
• Banking Systems
• Payment Systems
• JIRA
• Microsoft Excel
• Microsoft Word
• SharePoint

Job areas

• Technology
• Data & Analytics
• Finance & Accounting
• Consulting