Service Supervisor

Calgary, AB
On-site
Posted Oct 14, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable

Job summary

Supervise, hire, train, develop, and evaluate the service team responsible for customer service, sales, and product pickup and delivery. Maintain customer relationships, manage contract renewals and internal sales, ensure efficient routes and driver compliance, and support the team at customer sites.

Job details

Requisition Number: 238094 Job Description Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Requirements Qualified candidates must meet all requirements outlined by Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with Provincial requirements, qualified candidates must, prior to their first day of employment: A valid, full, unrestricted driver's license Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners. Additionally, Our Employee-partners Enjoy Competitive Pay Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP) Disability, Life and AD&D Insurance, 100% Company Paid Paid Vacation and Holidays Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift Position Type: Replacement

What you’ll do

Requirements

A high school diploma or GED is required, and a bachelor's degree is preferred. Candidates must have a valid, full, unrestricted driver's license and meet provincial requirements for driving a regulated vehicle weighing more than 10,000 pounds; sales, customer service, and training experience are preferred.