Senior Direct Support Professional (Shift Leader)

Job summary

The Senior Direct Support Professional leads daily operations and coordinates staff to ensure high-quality care for individuals with intellectual disabilities. Responsibilities include providing direct personal support, managing medical needs, and ensuring accurate documentation and team guidance.

Job details

Make a move to a career that cares Join one of the most innovative organizations in the disability services sector where you can bring joy, independence, and possibility into someone’s life—every single day. Who we are (more than just a workplace) DASCH helps people with intellectual disabilities in Winnipeg to reach their full potential. We collaborate with families and allied professionals to support youth and adults so they can live, work, play and thrive in an inclusive, accessible, and responsive environment. What you should know about us: * We aim to build an inclusive community that values people with intellectual disabilities. * We support people living in more than 50 homes throughout Winnipeg. * People at DASCH have access to recreational and life skills development. * Our DASCHWorks program provides support and opportunities for employment, financial stability, and independence. * Specialized professionals offer support in areas such as life skills, behaviour management, nutrition, and mental health. * We are known for exceptional service. Part of that comes from providing our team members with the comprehensive training, support, and recognition they deserve to succeed. This is a place where people can flourish and grow their careers. What you'll do (the highlights) As a Senior Direct Support Professional, you are a Full-Time leadership team member and the lead staff on shift, responsible for coordinating daily operations, supporting your team, and ensuring high-quality care. What that looks like: * Working a bi-weekly rotating schedule featuring a mix of daytime, evening, and weekend shifts. * Leading and coordinating staff on shift to ensure all responsibilities are completed. * Providing direct support including personal hygiene, grocery shopping, housekeeping, meal preparation, and socialization. * Ensuring the environment is clean, safe, and comfortable. * Supporting medical needs including appointments, medication, and follow-ups. * Organizing the day, monitoring routines, and ensuring accurate, timely documentation. * Reviewing staff documentation, time tracking, and incident reports for accuracy. * Supporting staff through guidance, task assignment, and real-time coaching. * Encouraging and supporting people at DASCH to engage in community activities based on their likes and abilities. * Advocating for people at DASCH, ensuring their best interests are always prioritized. * Being a role model to both staff and people supported by promoting independence, dignity, and respect. What you bring (and why you’ll thrive here) DASCH team members are special. They have the right mix of personal characteristics and skills, along with the ability to lead and support others. Your qualifications: * Completed Grade 10 in Canada, or you have achieved Level 6 on the Canadian Language Benchmark Assessment. * A Class 5 Manitoba Driver’s License (Intermediate Stage acceptable). * Have a smart device with internet access. * Experience supporting individuals with intellectual disabilities or related education. * Demonstrated leadership or experience guiding others in a team environment. Your characteristics: * You connect with others quickly and build strong relationships. * You communicate clearly and confidently. * You are organized, detail-oriented, and accountable. * You are adaptable and confident in problem-solving. * You lead by example and enjoy supporting others to succeed. * You believe everyone has the right to be part of the community regardless of abilities. Pay + perks (how we support you) * Starting Wage: $22.00 per hour. * Full-Time Schedule * Three weeks of vacation earned over your first year are available to use as you earn them. * 6 wellness days per year. * Comprehensive employer-paid training. * Career growth opportunities. * Family health, dental, vision and life coverage. * Employee and Family Assistance Program. * Paid mileage. * Optional RRSP and TFSA plans. * Parental leave top-ups. At DASCH we promote an inclusive, and diverse workplace. We would like to provide you with the ongoing opportunity to disclose if you have a disability, whether permanent, temporary, visible or invisible, that would require a need for assistance during the recruitment and onboarding process. We will then work with you to develop individualized accommodation that will meet your needs. Should you require an Accessibility Accommodation, please email recruitment@dasch.mb.ca for best support. Ready to apply? (“check” these details first) Before you click on the “apply now” button, know that to work at DASCH, you have to provide satisfactory background checks, including a Criminal Record Check with a Vulnerable Sector Search, Adult Abuse Registry check and Child Abuse Registry check. We will accept checks you have completed within three months of applying. We will also ask you for employment references.

What you’ll do

The Senior Direct Support Professional leads daily operations and coordinates staff to ensure high-quality care for individuals with intellectual disabilities. Responsibilities include providing direct personal support, managing medical needs, and ensuring accurate documentation and team guidance.

Requirements

Candidates must have completed Grade 10 or equivalent and possess a Class 5 Manitoba Driver's License. Experience supporting individuals with intellectual disabilities and demonstrated leadership skills are required.

Benefits

• Vacation
• Wellness days
• Comprehensive employer-paid training
• Career growth opportunities
• Long-term disability insurance
• Family health coverage
• Dental coverage
• Vision coverage
• Life insurance
• Employee and Family Assistance Program
• Paid mileage
• RRSP plan
• TFSA plan
• Parental leave top-ups

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Leadership · Preferred
• Housekeeping · Preferred
• Documentation · Preferred
• Communication · Preferred
• Coaching · Preferred
• Relationship Building · Preferred
• Conflict Resolution · Preferred
• Personal hygiene assistance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Team coordination
• Direct support
• Personal hygiene assistance
• Meal preparation
• Housekeeping
• Medication administration
• Behavior management
• Documentation
• Conflict resolution
• Advocacy
• Coaching
• Time management
• Problem-solving
• Communication
• Relationship building
• Meal Planning And Preparation
• Talent Recruitment
• Valid Driver's License
• Mental Health
• Management
• Incident Reporting
• Innovation
• Problem Solving
• Life Skills Development
• Employee Onboarding
• Operations
• Social Support
• Smart Device
• Socialization
• Coordinating
• Detail Oriented

Job areas

• Social Services
• Healthcare
• Management & Leadership
• Direct Support Professional
• Home Health Aide
• Home-based Personal Care Workers
• Home Health Aides
• Home Health and Personal Care Aides

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