Dotdigital is a human-first marketing platform that helps you connect with your customers on the channels they know and love. Including: email, SMS, MMS, WhatsApp, web and beyond. We help you build journeys that go from awareness to advocacy. Follow us for industry updates, practical marketing tips, and martech best practice. We’re marketers too, so you’ll also get an honest, behind-the-scenes close-up of working in marketing, with the occasional meme and marketing skit.
Remote · Canada, New York, New York, United States
You will own the end-to-end product roadmap for self-serve merchants, focusing on activation, retention, and expansion. You will collaborate with cross-functional teams to translate customer success playbooks into scalable in-app product experiences.
Remote · California, United States, Canada, Florida, United States, Illinois, United States, New Jersey, United States, New York, New York, United States, North Carolina, United States, Texas, United States
You will define the vision, strategy, and roadmap for a new product line from zero to one, including customer discovery and launch execution. You will also collaborate with cross-functional teams to establish product processes and drive adoption, retention, and revenue growth.
Remote · Canada
Manage and grow relationships with existing agency partners by delivering education, enablement, and targeted engagement that increases Alia installations and partner-generated revenue. Develop scalable partner resources and co-marketing initiatives, communicate product updates, and coordinate with sales, product, and support teams.
Remote · Canada, New York, New York, United States
Manage and prioritize technology partnerships, including Shopify ecosystem relationships, and build a proactive partner program that generates referral revenue and mutual commercial value. Lead partner education and activation, coordinate cross-functionally, and develop co-marketing initiatives while representing Alia at industry events.
On-site
Act as the first point of contact for e-commerce customers to provide product guidance, troubleshoot platform issues, and offer strategic recommendations. Monitor usage trends and document feedback to help inform product improvements and support renewals.
