Lead Product Operations Manager

Toronto, ON
On-site
Posted Sep 20, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Lead Product Operations Manager will design and optimize cross-functional processes, systems, and operating models to drive product management efficiency. They will also synthesize complex data into actionable insights and lead strategic initiatives to support product and business decision-making.

Job details

Who We Are: At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. \n What you will do : Data & Insights: Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders. Process & Operating Models: Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams Systems Thinking: Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms Structured Problem-Solving: Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent. AI Competent: Comfortable engineering new systems & tools with AI designed to meet user objectives and build data automations. Strategic Analysis: Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions. Stakeholder Leadership: Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority. Communication: Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences. Product & Software Expertise: Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams. What we are looking for : Experience: 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results. Relevant Background: Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function. Software Experience: Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams. Ownership & Independence: Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision. Strategic & Hands-On: Moves comfortably between defining strategy and advancing the critical details required for successful execution. Influence & Change Leadership: Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities. Team Leadership: Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues. Education: MBA preferred or business, engineering, or comp-sci preferred. \n Why Emburse? Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down. • A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize their finance operations. • A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real- world challenges. • A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that supports your success. • A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere. Shape your future & find what’s next at Emburse. Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.

What you’ll do

Requirements

Candidates must have 5+ years of experience in strategy, product, or revenue operations within a software or technology environment. A strong background in data analysis, stakeholder leadership, and an MBA or relevant degree in business, engineering, or computer science is preferred.