About Homeward Trust Edmonton

Homeward Trust Edmonton (Homeward Trust) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community need and priorities as outlined in A Place to Call Home: Edmonton’s Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people.

Homeward Trust coordinates and provides resources for local efforts that address homelessness and its devastating impacts on individuals, families, and communities. We work with agencies, neighbourhoods, mainstream systems, community members, and all orders of government in pursuit of this singular objective, grounded in the belief that we can and will end homelessness in Edmonton. Homeward Trust is proud that our community is recognized both nationally and internationally as a leader in this work.

For further information visit: http://homewardtrust.ca/

Position Summary

Homeward Trust is now accepting resumes for an Administrative Assistant position through the Canada Summer Jobs program. Homeward Trust is seeking a detail-oriented and motivated individual to join our IT and Administration teams as full-time Administrative Assistant for a 10-week placement (35 hours per week).

The successful candidate will provide day-to-day administrative support across the IT and Administration departments with some technical support in the IT department. Key responsibilities include managing documentation, data entry, providing technical support to staff, and help maintain company equipment and tracking.

Duties & Responsibilities

Administrative Support

• Organize meetings, appointments, and conference room bookings.
• Drafting, proofreading, and sending emails, letters and internal communications
• Filing, scanning, organizing digital and physical documents
• Maintaining databases, updating spreadsheets, ensuring accurate records.

Office Coordination

• Ordering office supplies, coordinating repairs or preparing reports, presentations, and meeting materials

Front Desk Support

• Greeting visitors, answering and directing phone calls, managing reception area

Compliance and Confidentiality

• Ensuring sensitive information is handled securely

Technical Support

• Assist with troubleshooting hardware, software and network issues
• Provide basic help desk support to staff (password resets, device setup, connectivity issues)
• Install, configure and update computers and software

System & Network Support

• Help maintain network equipment, cabling, and infrastructure under supervision
• Monitor system performance and report issues to IT staff
• Assist with user account creation, permission updates and system access

Maintenance & Inventory

• Perform routine maintenance on computers, printers, and other devices
• Track and update IT inventory (laptops, components, accessories)
• Help prepare equipment for new hires or system replacements

Other IT Duties

• Follow company security policies
• Assist with IT projects such as system upgrades and security audits
• Document procedures, create simple user instruction

Education and Experience

• Currently enrolled in a second or third year, or recently completed a program in Information Technology, Business Administration, or related program at a recognized post-secondary institution.
• Previous administrative, office, or co-op/internship experience is an asset but not required.
• Interest in the non-profit or public service sector is considered an asset.
• Related experience in an IT role is an asset
• Some related experience in an administrative role supporting departments is an asset

Qualifications

To qualify for this position, candidates must be between 15 and 30 years of age at the start of employment. They must be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada. Must have a valid Social Insurance Number (SIN).

Knowledge, Skills, and Abilities

• Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• High attention to detail and accuracy, especially when handling sensitive or confidential information.
• Excellent interpersonal skills, with the ability to interact professionally and respectfully with diverse individuals in-person, over the phone, and via email.
• Proven ability to work independently with minimal supervision, as well as collaboratively within a team.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with document management tools and digital signatures is an asset.
• Willingness to learn, take initiative, and adapt to changing priorities.
• Demonstrated professionalism and discretion in working with sensitive matters or organizational protocols.

While all applications are evaluated based on merit, we particularly value and recognize the unique perspectives that come from lived experiences, including homelessness or houselessness. We are deeply committed to fostering a diverse, equitable, and inclusive workplace. We strongly encourage everyone interested in joining us to apply.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.