Responsibilities Tasks Ensure terms of lease agreements are met Prepare and administer contracts for property services, such as maintenance Co-ordinate implementation of repairs, maintenance and renovation Prepare expense and income reports Ensure response to trouble calls from clients or tenants Maintain and manage digital database Manage contracts Set up and maintain manual and computerized information filing systems Answer telephone and relay telephone calls and messages Order office supplies and maintain inventory Compile data, statistics and other information Manage training and development strategies Perform basic bookkeeping tasks Provide customer service Plan and organize daily operations Evaluate daily operations Type and proofread correspondence, forms and other documents Answer electronic enquiries Schedule and confirm appointments Open and distribute mail and other materials

Experience • 1-2 years of professional experience in property management. • Proven experience managing multi-site residential or commercial properties. • Experience supervising onsite staff (superintendents, maintenance technicians, contractors). • Track record of handling tenant lifecycle management (leasing, renewals, disputes, notices, move-ins/outs). • Experience with vendor and supplier management, contract negotiation, and procurement. • Strong background in maintenance scheduling, work orders, and building operations. • Experience qualifying leads, showing units, and managing leasing pipelines. • Knowledge of local housing regulations, landlord-tenant laws, and compliance.

1-2 years of experience managing rent collections, arrears follow-ups, and payment compliance.

Proven experience overseeing tenant services, resolving tenant complaints, coordinating repairs, and ensuring high tenant satisfaction.

Experience managing daily building operations across multiple sites. • Experience handling administrative tasks, documentation, reporting, approvals, and scheduling.

Operational Requirements: • Must be able to travel regularly between different buildings located in multiple cities for onsite inspections, viewings, and staff supervision. • Must be available to work weekdays and weekends as required for showings, emergencies, or operational needs. • Experience coordinating with city departments, submitting required forms, scheduling inspections, and handling compliance matters. • Ability to manage a large volume of leads, residents, maintenance requests, and operational tasks simultaneously.