Date: Oct 27, 2025

Location:

Pickering, ON, CA Hamilton, ON, CA Richmond Hill, ON, CA Mississauga, ON, CA Toronto, ON, CA

Type of Position: Permanent ( Standard Req Only)

Type Of Position Number of Positions: 1

Salary Min: $108,208.00

Salary Max: $135,259.00

Description Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

Become a Municipal Product Manager with MPAC The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Equity, Diversity, Inclusion and Anti-Racism MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

Job Description What makes you great for this role? You are a high-performing individual who can lead the development and management of statutory and non-statutory municipal data and software products.

We Have

• A team of highly skilled, dedicated, and collaborative staff
• Leadership that supports you
• An enterprise that embraces change
• A work environment that has flexible work locations (including hybrid), hours of work and overall employee wellness support

You Have

• Completion of a four-year bachelor’s degree or three-year college diploma/degree
• At least 6 to 8 years of product management or a closely related field, with a focus on managing data and software products
• Ability to communicate with multiple client groups, understand their unique needs, and align everyone towards a common goal
• Experience with Agile product development methodologies
• Knowledge and understanding of property assessment policy and relevant legislation
• Ability to generate reports, develop data visualizations and utilize database systems
• Experience supporting software products, including monitoring emerging issues and collaborating on user acceptance testing and product updates
• Strong planning, research and problem-solving skills to drive product development and management
• Excellent facilitation and organizational skills to lead and/or coordinate multiple concurrent projects and prioritize tasks to meet deadlines
• Superior communication and presentation skills to educate clients, interpret and explain technical information to a variety of audiences
• Proficiency in Microsoft Office suite

What You Will Do

• Lead the development and management of - municipal data and software products from ideation through development, launch, and ongoing enhancement – by collaborating with and leading cross-functional teams
• Determine municipal client requirements by outlining research and engagement activities to effectively capture their needs and preferences
• Conduct research, assess client feedback, and policy changes to inform product strategy and generate new product ideas and/or improvements
• Manage complex product inquiries/recommendations from municipal clients and coordinate the resolution of product and software issues with Production/IT
• Serve as a bridge between technical and non-technical teams, ensuring clear communication and alignment on product goals and deliverables
• Provides key messages, data insights and resources to support municipal use products
• Monitor, measure and report on the level of customer service provided to municipal clients for MPAC products
• Educate diverse audiences about product features, technical information, and updates through presentations and written communications
• Lead a team of high-performing specialist, working collaboratively with internal peers, colleagues and executives
• Oversee the Performance Management and annual compensation review processes to ensure organizational and individual objectives are achieved

Additional Information

• Requisition ID: 2775
• Job Type: Non-Union Staff
• Closing Date: November 7, 2025
• Location: Please note that the successful candidate will be placed at one of the following MPAC offices. Hamilton, Mississauga, Pickering, Richmond Hill or Toronto, based on closest proximity to an individual's residence as determinded by MPAC.

Ready to apply? Please note, only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to careers@mpac.ca.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

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