Job Description

We are looking for a Network Operations Supervisor to coordinate urban and paratransit transportation. In this role, you will ensure the smooth running of field activities, providing continuous oversight of the staff and ensuring compliance with applicable rules.

Your organizational skills, attention to detail, and ability to intervene effectively in everyday situations will make you a key player in ensuring the smooth operation of the service.

Why join our client?

You will be joining an employer of choice, recognized for its responsible management practices and its commitment to serving the public.

What they offer:

• A permanent evening position, with the flexibility to occasionally work day shifts if needed.
• Attractive working conditions, among the most competitive in the field (comprehensive group insurance, an enviable pension plan, generous leave, etc.).
• An environment where respect, collaboration, and efficiency guide daily actions.

Tasks

• Supervise and coordinate the daily work of urban and paratransit drivers.
• Ensure an active presence on the ground to oversee the safety of passengers and staff.
• Ensure strict adherence to procedures and policies in place.
• Use operational tools to ensure the smooth flow and quality of the service.
• Collaborate with other teams for efficient daily operations management.
• Perform all other related tasks.

Advantages

• Generous group insurance.
• Leave for work-life balance.
• A solid defined-benefit pension plan.
• A warm, friendly team.
• A lively and human atmosphere focused on employee well-being.

Job requirements

• A degree in a relevant field related to personnel management.
• At least 3 years of experience supervising unionized personnel.
• A valid driver’s license (Class 5).
• Knowledge of the city of Sherbrooke is a significant asset.

Desired profile

• Good judgment, rigor, and a constant focus on providing excellent service.
• Ability to work effectively in a team environment based on respect and collaboration.
• Strong ability to manage priorities and handle unexpected situations.