TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

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Counsellor II Location: St. John's, NL

Status: Part-time or Full-Time

Schedule: Regular

Our team and what we'll accomplish together Help people thrive when it matters most. As a Counsellor II in St. John’s,you’ll provide evidence-based, client-centered counselling to individuals navigating a wide range of personal and workplace challenges—including stress, mental health concerns, life transitions, and relationship or family issues.

You’ll have the clinical autonomy to apply your expertise, while benefiting from TELUS Health’s supportive network of professionals and resources. This role empowers you to deliver the highest quality care, expand your clinical skills, and grow your practice within a respected, innovative organization committed to mental health excellence.

What you’ll do

• Provide evidence-based therapy—both in person and digitally—from our St. John’s office, using solution-focused, brief, and longer-term modalities customized to each client’s needs and goals.
• Support clients through our Employee Assistance Program (EAP) and Total Mental Health (TMH) programs, addressing complex presentations including mental health disorders, addictions, relationship concerns and workplace stress
• Apply strength-based, client-centered approaches that honor diverse backgrounds and empower individuals to achieve meaningful change
• Maintain clinical autonomy while collaborating with a Regional Clinical Supervisor who supports your professional development
• Engage in ongoing clinical consultation, peer learning and access to continuing education opportunities
• Use digital systems to work efficiently, while leveraging initiative and adaptive problem-solving to respond effectively when processes require adjustment.
• Serve as the Health & Safety Representative for the office, collaborating with management on workplace safety protocols

What You Bring Required:

• Master's degree in Psychology, Social Work or related field
• Minimum five years of post-master's direct clinical experience with diverse populations and presenting concerns
• Current registration in good standing with one of the following: CCPA – CCC level membership, NLPB, NLCSW
• Strong clinical competency in solution-focused therapy, brief interventions, and longer-term modalities.
• Ability to establish therapeutic rapport quickly with clients from diverse cultural, social, and economic backgrounds.
• Excellent clinical judgment, self-direction, and comfort working independently in a high-volume practice setting.
• Proficiency with electronic health records and digital clinical tools.
• Commitment to evidence-informed practice, ethical standards, and continuous professional development.
• Experience working with blue-collar or trades populations and familiarity with workplace-related trauma preferred.
• Highly organized, solution-oriented, and able to adapt to dynamic scheduling and caseload demands.

Great-to-haves:

• Clinical experience with substance use disorders and addiction counselling.
• Previous experience in EAP, workplace mental health, or integrated care settings.
• Familiarity with St. John’s community resources and service networks.
• Additional certifications in specialized therapeutic modalities (e.g., CBT, DBT, EMDR, trauma-informed care).

What TELUS Health Offers You

• Competitive compensation with flexible FTE options to suit your lifestyle
• Comprehensive benefits from day one: customizable medical, vision and dental coverage, plus up to $5,000 annually for your own mental health support
• Clinical excellence bonus rewarding high-quality care delivery
• Professional development support: paid professional development days, clinical supervision, continuing education opportunities and professional membership renewal coverage
• Work-life balance: generous paid time off including vacation and well-being days, plus schedule flexibility
• Career growth: clear pathways for advancement within Canada's largest integrated health services organization
• Clinical community: access to peer consultation, specialized clinical resources and a network of dedicated mental health professionals
• Modern tools: user-friendly digital platforms that reduce administrative burden
• Meaningful impact: serve your Thunder Bay community while being part of a mission-driven organization improving access to quality mental health care across Canada

Our Commitment to You At TELUS Health, we believe that diverse teams deliver better care. We are committed to creating an inclusive workplace where clinicians of all backgrounds can thrive. We welcome applications from racialized persons, Indigenous Peoples, persons with disabilities, LGBTQ2+ individuals and all qualified candidates who share our commitment to accessible, compassionate care.

A Bit About Us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.