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At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights ICBC is going through an exciting period of change. To support the organization in successfully navigating change and achieving our organizational goals, ICBC's Organizational Development and Effectiveness department is hiring a Change Management Specialist to join their team at the North Vancouver Head Office.

The successful candidate will be an experienced Change Management professional with 3-5 years of leading, designing, and delivering organizational change programs and plans.

This is an exciting opportunity to do work that truly makes an impact. ICBC is a flexible, inclusive workplace that provides engaging work and values the development of its team members.

Position Requirements The ideal candidate will possess the following qualifications and experience:

• Ideally, a post-secondary education in relevant discipline (Human Resources, Industrial/Organizational Psychology, Business Administration, Organizational Behaviour etc.)
• Proven experience leading change management initiatives within a large, complex organization.
• Proven experience in making project level decisions and recommendations about change management needs.
• Ability to collect and analyse data to make informed decisions as it relates to change management projects.
• Experience in advising senior leadership on key people priorities and areas of development on data-driven insights.
• Experience in guiding senior business leaders to further their change goals of the corporation, drive efficiencies and enhance the change experience through strategic people-focused change management practices.
• Proven project management and organizational skills; demonstrated ability to construct “best-practice” work and project plans and manage those plans over time.
• Champions best practice and continuous improvement in change methodology.
• Possesses a keen understanding of sound business practices and the skills to solve a variety of business problems.
• Strong verbal and written communication skills; understand how to effectively structure communications to translate complex concepts and plans into clear, persuasive narratives.
• Understands the internal and external dynamics of large public sector companies and how to communicate effectively across the matrix, with governmental bodies and the public.
• Experience working within the insurance industry is an asset.
• Professional Change Management designation or certification is an asset (e.g. CCMP, CMC, ACMP, Prosci).

Position Information

• ICBC provides comprehensive and flexible benefit coverage to all eligible employees including a defined benefit pension plan.
• Three options of health and dental coverage. Two of those options fully paid by ICBC and with access to Flex credits.
• 100% employer paid life insurance, long term disability and travel insurance.
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks plus 85% of your pay for a subsequent period of up to 9 weeks.
• Additional optional insurance coverages.
• Only candidates legally entitled to work in Canada will be considered for this position.

About Us At ICBC, it’s our job to make sure the car insurance system works for all people living in British Columbia, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work Arrangements Defined

• Resident – you will work at your primary in-office headquarters on all scheduled work days.
• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
• Hybrid 10 – you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia.
• Mobile – you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia.
• Remote – you will work remotely from within British Columbia, with one required visit to your primary office per month.

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