Assistant General Manager, Toronto
- Toronto, ON
- On-site
- Posted Oct 7, 2026
- 1 position
$70,000–$78,000 / year
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Assistant General Manager oversees daily operational procedures and supervises departments including the front desk and housekeeping. They are responsible for managing inventory, payroll budgets, and ensuring high standards of customer service within the club.
Job details
Company Description WHO WE ARE Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door. We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life. WHAT WE DO We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more. Job Description The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service. Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance Educate staff of proper company policies and procedures Pay Transparency $70,000-$78,000 CAD annually Qualifications Qualified candidates must have 3-6 years of management experience in a customer-facing, professional setting Enthusiastic, passionate and knowledgeable regarding the fitness industry Excellent verbal and written communication skills Proven ability to drive revenue Hire, direct and train staff as well as excellent time management and follow-up skills Financial management experience Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada.
What you’ll do
The Assistant General Manager oversees daily operational procedures and supervises departments including the front desk and housekeeping. They are responsible for managing inventory, payroll budgets, and ensuring high standards of customer service within the club.
Requirements
Candidates must have 3-6 years of management experience in a customer-facing environment and possess strong financial and leadership skills. A passion for the fitness industry and the ability to drive revenue are essential for this role.
Benefits
- Complimentary club membership
- Perks and incentives with products and services
- Personal training discounts
- Pilates discounts
- Spa discounts
- Shop discounts
Listed skills
- management · Preferred
- Customer service · Preferred
- Inventory Control · Preferred
- Time management · Preferred
- Communication Skills · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Management
- Customer service
- Staff supervision
- Inventory control
- Payroll management
- Financial management
- Time management
- Revenue growth
- Staff training
- Operational procedures
- Communication skills
- Fitness industry knowledge
- Accountability
- Pilates
- Action Learning
- Deposit Accounts
- Housekeeping
- Customer Service
- Communication
- Equinox (OSGi)
- Financial Management
- Inventory Control
- Operations
- Time Management
- Enthusiasm
Job areas
- Management & Leadership
- Hospitality
- Customer Service & Support
- Sports & Recreation
- Assistant General Manager
- Managing Directors and Chief Executives
- General and Operations Managers
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