FW

First West Credit Union

Verified Job Source

First West Credit Union is now Tru Cooperative Bank. Join us at: https://www.linkedin.com/company/trucooperativebank

Langley Twp, BC

Financial Services
201–500 people

About

First West Credit Union is now Tru Cooperative Bank. Follow us at: https://www.linkedin.com/company/trucooperativebank

Open positions

Fraud Analyst

Hybrid · Langley (District)

The Fraud Analyst supports the organization's fraud prevention and detection capabilities through monitoring, data analysis, and reporting. They investigate alerts, refine detection rules, and collaborate cross-functionally to mitigate fraud risks and improve operational controls.

Assistant Branch Manager (Willoughby Branch)

On-site · Langley

We are currently seeking an Assistant Branch Manager to join our team. The ABM is responsible for the leadership of an assigned team of branch advisory employees (up to the Financial Advisor position) and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking branch results and monitoring quality of sales/service delivery targets; responsible for branch compliance/FINTAC audit rating; and manages the branch, within designated limits and authority, in the absence of th…

Senior Compliance & Controls Lead (1B-Ops)

On-site · Langley

We are currently seeking a Senior Compliance & Controls Lead (1B-Ops) to join our team. This is a hybrid role with an option to work from our Collaboration Centers in Langley, Vancouver, Kelowna, Penticton, Duncan, Victoria, or Toronto. The Senior Compliance & Controls Lead (1B-Ops) supports Operations/Leadership in the effective implementation, maintenance, and administration of first line of defense (1st LOD) programs (e.g., operational risk, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a…

Document Governance Specialist (Hybrid)

On-site · Langley

We are currently seeking a Document Governance Specialist to join our team. This is a hybrid role with an option to work from our Collaboration Centers in Langley, Kelowna, Penticton, Duncan, or Victoria. The Document Governance Specialist is responsible for overseeing the end-to-end process of document governance including the completion of the annual review cycle. This position is responsible for providing guidance to other departments with creation and updating and ensures governance standards are followed and implemented and providing thorough operational advice, and analysis related to…

Financial Advisor (Woodgrove Branch)

On-site · Nanaimo

We are currently seeking a Financial Advisor to join our team. The Financial Advisor provides exceptional customer service to current and potential members by offering a full range of deposit/investments and complex lending services. This role identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor. The Financial Advisor manages a portfolio of members. Here’s what would be included as a part of your typical day Member Service: Builds strong relationships with current and potential members; identifies member life stage cy…

Senior Financial Advisor (Chemainus Branch)

On-site · Chemainus

We are currently seeking a Senior Financial Advisor to join our team. The Senior Financial Advisor provides exceptional customer service to a portfolio of members by offering a full range of investment, deposit and complex lending services. The Senior Financial Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor. Here’s what would be included as a part of your typical day Member Service: Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial a…

Member Advisor (Orchard Plaza Branch)

On-site · Kelowna

We are currently seeking a Member Advisor to join our team in Kelowna. The Orchard Plaza branch is open to support our members Monday through Saturday. The Member Advisor delivers front line service by identifying and responding to member needs through thoughtful financial conversations. This role enhances digital literacy by assisting with online banking setup and addressing inquiries with accuracy and discretion. By recognizing each member’s life stage, the Member Advisor offers tailored financial solutions or refers to the appropriate advisor, fostering stronger, long-term relationships.…

Member Advisor (North Delta Branch)

On-site · Delta

We are currently seeking a Member Advisor to join our team. The Member Advisor delivers front line service by identifying and responding to member needs through thoughtful financial conversations. This role enhances digital literacy by assisting with online banking setup and addressing inquiries with accuracy and discretion. By recognizing each member’s life stage, the Member Advisor offers tailored financial solutions or refers to the appropriate advisor, fostering stronger, long-term relationships. Here’s what would be included as a part of your typical day Member Service: Builds strong…

Wealth Planning Specialist (Langley & Surrey)

On-site · Langley

We are currently seeking a Wealth Planning Specialist to join our team, providing support to our branches in Langley & Surrey. The Wealth Planning Specialist (WPS) delivers professional, comprehensive financial planning advice to high-value members across assigned credit union branches. Through a holistic review of each member's financial situation, the WPS develops financial planning and investment recommendations aligned with the member's goals and life-cycle needs. Using wealth management guidelines and professional judgment, the WPS determines the best ongoing advice relationship and con…

Member Advisor (Princeton) Part-Time

On-site · Princeton

We are currently seeking a part-time Member Advisor to join our team in Princeton. The Member Advisor is often the first point of contact for our members and plays a key role in creating a positive experience. This role focuses on listening carefully, understanding each member’s needs, and providing friendly, accurate support. The Member Advisor helps members with everyday banking, answers questions, supports them with online and digital banking platforms, and connects them with the right advisor or product when needed, ensuring each member feels confident, supported, and well looked after.…

Senior Financial Advisor (Tsawwassen Branch)

On-site · Tsawwassen

We are currently seeking a Senior Financial Advisor to join our team. The Senior Financial Advisor provides exceptional customer service to a portfolio of members by offering a full range of investment, deposit and complex lending services. The Senior Financial Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor. Here’s what would be included as a part of your typical day Member Service: Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial ad…

Financial Planner (Armstrong & Enderby)

On-site · Armstrong

We are currently seeking a Financial Planner to join our team, supporting branches in Armstrong & Enderby. The Financial Planner is responsible for working with and managing a book of high value members in assigned, multiple branch locations, by offering a full range of investment and financial planning advice including deposit and lending services. This role meets regularly with assigned members to ensure retention of assets and assist with retirement and/or financial plans. The Financial Planner works in close collaboration with retail branch team members and Wealth Planning Specialists to…

Financial Advisor (Sardis Branch)

On-site · Chilliwack

We are currently seeking a Financial Advisor to join our team. The Financial Advisor provides exceptional customer service to current and potential members by offering a full range of deposit/investments and complex lending services. This role identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor. The Financial Advisor manages a portfolio of members. Here’s what would be included as a part of your typical day Member Service: Builds strong relationships with current and potential members; identifies member life stage cy…

Business Banking Advisor (Mill Bay Branch)

On-site · Mill Bay

We are currently seeking a Business Banking Advisor to join our team. This Business Banking Advisor (BBA) is responsible for the management and growth of an assigned portfolio of business banking members and their associated retail banking and wealth management needs. The BBA provides advisory services and develops long-term relationships with current and potential business banking members and proactively seeks business banking or referral opportunities that contribute to the achievement of department and branch goals. Here’s what would be included as a part of your typical day Business Deve…

Senior Member Experience Advisor (MAC)

On-site · Langley

We are currently seeking a Senior Member Experience Advisor (MAC) to join our team. The Senior Member Experience Advisor (MAC) delivers exceptional service and advice to a diverse range of members across all divisions. This role focuses on providing proactive, holistic financial advice by engaging members through Dynamics 365 leads management and other outreach best practices. The Senior Advisor connects with members remotely, offering accessible advice through the most convenient communication channel and time for the member. This may include meeting times that fall outside of branch hours,…

Member Services Advisor UN (Mill Bay Branch)

On-site · Mill Bay

We are currently seeking a Member Services Advisor UN to join our team. The Member Services Advisor provides support to current and prospective members by processing financial transactions, guiding individuals through the account opening process, and responding to inquiries across multiple channels. This role plays a key part in fostering strong member relationships through clear communication and relevant product recommendations. In addition to frontline service, the advisor contributes to administrative functions, supports branch operations and campaigns, and works toward achieving individ…

Wealth Protection Advisor, Service (Hybrid)

On-site · Penticton

We are currently seeking a Wealth Protection Advisor (Service) to join our team. This is a hybrid role with an opportunity to work from one of our branches located in Kelowna, Penticton, Duncan, Victoria, Langley or the greater Vancouver area. The Wealth Protection Advisor (Service) provides professional and comprehensive less complex, insurance planning, solutions and advice to members requiring term life insurance deals. This role completes a review of the member’s current level of insurance coverage and provides recommendations that meet the member’s life cycle needs for today and the fut…

Member Advisor (Woodgrove Branch)

On-site · Nanaimo

We are currently seeking a Member Advisor to join our team. The Member Advisor delivers front line service by identifying and responding to member needs through thoughtful financial conversations. This role enhances digital literacy by assisting with online banking setup and addressing inquiries with accuracy and discretion. By recognizing each member’s life stage, the Member Advisor offers tailored financial solutions or refers to the appropriate advisor, fostering stronger, long-term relationships. Here’s what would be included as a part of your typical day Member Service: Builds strong…

Member Advisor (Cherry Lane Branch)

On-site · Penticton

We are currently seeking a Member Advisor to join our team at our Cherry Lane Branch in Penticton. The Member Advisor delivers front line service by identifying and responding to member needs through thoughtful financial conversations. This role enhances digital literacy by assisting with online banking setup and addressing inquiries with accuracy and discretion. By recognizing each member’s life stage, the Member Advisor offers tailored financial solutions or refers to the appropriate advisor, fostering stronger, long-term relationships. Here’s what would be included as a part of your typi…

Senior Commercial Banking Advisor (Fraser Valley Area)

On-site · Langley

We are currently seeking a Senior Commercial Banking Advisor to join our team. The Senior Commercial Banking Advisor is responsible for ongoing management and growth of an assigned portfolio of high value members. This role provides the full range of commercial lending and investment services to commercial members and proactively identifies potential new commercial members through referrals, business development, networks, and contacts in the community. Here’s what would be included as a part of your typical day Accountabilities Business Development: Establishes and maintains relationships…