Relationship Coordinator - 12 month contract

Job summary

Maintain CRM records for consultant contracts, set up and track agencies, prepare reports, distribute and track surveys, and review client invoices for accuracy. Respond to client questions and concerns, and coordinate with program management, accounting, IT, and other teams to resolve client or consultant issues.

Job details

The Opportunity: Flextrack is a Contingent Workforce Services Firm specializing in Vendor Management Systems (VMS). As our Relationship Coordinator you will be a key component of Flextrack’s delivery to its clients and our overall success. This maybe the right role for you if you have a positive attitude, excellent attention to detail, customer service orientation, an analytical mind, and are motivated to achieve excellence in all that you do. Work Schedule: This position supports clients operating in the Eastern Time Zone (ET). Candidates must be available to work standard Eastern Time business hours. Day to day you will: Complete CRM entries for consultant contract data Track and set up Agencies Prepare reports (internal and client facing) Distribute and track surveys Review and analyze client invoices to ensure accuracy Troubleshoot and respond to client questions and concerns Collaborate with Program Managers, Accounting, IT and other internal teams to resolve client or consultant issues It would be amazing if you: Enjoy performing a broad range of administrative tasks Poses a high attention to detail Can prioritize and meet deadlines/objectives Consider yourself a quick learner and adaptive to change Thrive in fast-paced work environment Have advanced knowledge of Microsoft Office. Ideally, you enjoy using Excel and are comfortable with basic functions and pivot tables. Have exceptional customer service skills Enjoy communicating with various stakeholders via phone, email or in one-on-one settings 2+ years of experience in a sales support or administration role The Company: Flextrack is a cloud-based VMS designed to optimize and integrate the modern workforce. We thrive in a fast-paced, collaborative environment where innovation drives real impact. Your ideas matter, and your contributions shape the future of workforce solutions. We are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs. 🚀 Ready to make an impact? Learn more at Flextrack.com.

What you’ll do

Maintain CRM records for consultant contracts, set up and track agencies, prepare reports, distribute and track surveys, and review client invoices for accuracy. Respond to client questions and concerns, and coordinate with program management, accounting, IT, and other teams to resolve client or consultant issues.

Requirements

The role seeks someone with strong customer service, attention to detail, analytical ability, adaptability, and the ability to prioritize tasks and meet deadlines in a fast-paced environment. Advanced Microsoft Office knowledge, including Excel basics and pivot tables, is desired, along with 2+ years of sales support or administrative experience.

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Troubleshooting · Preferred
• report preparation · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Attention To Detail
• Analytical Thinking
• Administrative Support
• Sales Support
• Microsoft Office
• Excel
• Pivot Tables
• Report Preparation
• Invoice Review
• CRM Data Entry
• Agency Setup
• Survey Distribution And Tracking
• Troubleshooting
• Stakeholder Communication
• Prioritization

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Technology
• Data & Analytics

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