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GreenShield

Verified Job Source

Better Health for All.

Windsor, Ontario

Non-profit Organizations
1,001–5,000 people

About

As Canada's only national non-profit health care and insurance organization, GreenShield believes health care is a right, not a privilege. We're dedicated to improving health outcomes, driving systemic change, and building a future where every Canadian can reach their full health and well-being potential. We are revolutionizing the health care and insurance experience by bringing coverage and care together in one place. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All. GreenShield is proud to be recognized multiple times as one of Canada's Most Admired Corporate Cultures, certified annually as a leading Imagine Canada Caring Company, and honoured with repeat placement on Fortune’s prestigious Change the World list – a testament to our sustained commitment to purpose-driven innovation and impact.

Open positions

QUALITY ASSURANCE AUTOMATION TESTER - HYBRID

Hybrid · Toronto

The Quality Assurance Automation Tester is responsible for creating, maintaining, and executing automated test scripts for complex software applications. They will also participate in defect triage, root cause analysis, and provide input on automation test strategies.

SUPERVISOR, ONE POINT PATIENT CARE TEAM

On-site · Canada

The supervisor provides direct people-management support, including training, coaching, and performance oversight for the OnePoint team. They also streamline daily operations, manage escalations, and ensure consistent service delivery for patient support programs.

STUDENT - PRACTITIONER NETWORK SPECIALIST (HYBRID)

Hybrid · Ottawa

The student will support provider network administration, including recredentialing, file management, and quality assurance. They will also assist with data analysis, reporting, and operational improvement initiatives to support the provider network lifecycle.

Mergers and Acquisitions Manager

On-site · Toronto

The Manager, Mergers & Acquisitions leads the end-to-end execution of acquisition opportunities to support inorganic growth strategies. This includes target screening, complex financial modeling, coordinating cross-functional due diligence, and supporting deal closing and integration planning.

Account Manager

Hybrid · Vancouver

The Account Manager is responsible for managing a portfolio of small business group benefits accounts and cultivating relationships with Advisors and clients. Key duties include monitoring utilization trends, leading renewal meetings, and ensuring high levels of client satisfaction and retention.

INFUSION NURSE (RPN - CASUAL)

On-site · London

The Infusion Nurse is responsible for administering specialty medications via IV, injection, or oral routes in a clinical setting while ensuring patient safety. They must conduct pre-treatment assessments, monitor patients during infusions, and maintain accurate clinical documentation.

Manager, Mergers and Acquisitions (Hybrid)

Hybrid · Toronto

The Manager will lead end-to-end execution of acquisition opportunities, including financial modeling, valuation, and due diligence. They will collaborate with internal lines of business to assess strategic fit and manage the deal pipeline from origination to integration.

SENIOR MARKETING ANALYST (HYBRID)

Hybrid · Toronto

The Senior Marketing Analyst will lead performance measurement, campaign optimization, and data storytelling across all digital marketing initiatives. They are responsible for building dashboards, defining attribution models, and transforming complex datasets into actionable insights for executive decision-making.

MANAGER - TALENT ACQUISITION - HYBRID

Hybrid · Toronto

The Manager of Talent Acquisition will lead and transform the recruitment function to support organizational growth and complex hiring needs. They are responsible for building strategic partnerships, optimizing recruitment processes, and managing a high-performing team through data-driven insights.

Strategic Partnership Manager, Adjudication

On-site · Toronto

The Strategic Partnership Manager is responsible for managing client relationships, driving revenue growth through upselling, and ensuring high customer satisfaction. They develop long-range client strategies and collaborate with internal teams to deliver solutions and meet organizational goals.

BILINGUAL CUSTOMER SERVICE SUPERVISOR EVENINGS - HYBRID

Hybrid · Windsor

The Customer Service Supervisor leads, coaches, and manages a team of approximately 15 representatives to ensure high performance and service standards. They are responsible for driving employee engagement and navigating operational changes within both unionized and non-unionized environments.

Customer Service Operations Supervisor

On-site · Montréal

Lead the Customer Experience Management team to resolve complex member concerns and transform feedback into operational insights. Oversee the new hire experience, coordinating onboarding and nesting periods to ensure employees are ready for frontline operations.

Bilingual Customer Service Supervisor

On-site · Windsor

Lead and coach a team of approximately 15 Customer Service Representatives to meet service, quality, and productivity standards. Drive operational transformation and maintain accountability within both unionized and non-unionized environments.

CUSTOMER SERVICE OPERATIONS SUPERVISOR- HYBRID

Hybrid · Windsor

The supervisor will lead the Customer Experience Management team to resolve member concerns and transform feedback into operational insights. Additionally, they will oversee the new hire onboarding experience, ensuring alignment across departments and coaching new employees during their nesting period.

BILINGUAL CUSTOMER SERVICE SUPERVISOR - HYBRID

Hybrid · Windsor

The Customer Service Supervisor leads, coaches, and manages a team of approximately 15 representatives to meet service and productivity standards. They are responsible for driving employee engagement and navigating operational changes within both unionized and non-unionized environments.

Business Development Manager

On-site · Toronto

Drive revenue growth by identifying high-value leads and managing the full sales cycle from prospecting to contract negotiation. Collaborate with internal teams to develop winning RFP responses and build strategic partnerships with industry collaborators.

INFUSION NURSE (RPN - CASUAL) (WINDSOR)

On-site · Windsor

Administer specialty biologic and pharmaceutical therapies via IV, injection, or oral routes in a clinical environment. Conduct pre-treatment assessments and monitor patients to ensure safety and compliance with nursing protocols.

INFUSION NURSE (RPN - CASUAL) (GTA)

On-site · Canada

Administer specialty biologic and pharmaceutical therapies via IV, injection, or oral routes in a clinical environment. Conduct pre-treatment assessments, monitor patients during infusions, and maintain accurate clinical documentation.

INFUSION NURSE (RPN - CASUAL) (GUELPH/CAMBRIDGE)

On-site · Cambridge

Administer specialty biologic and pharmaceutical therapies via IV, injection, or oral routes in a clinical setting. Perform pre-treatment assessments, monitor patients during infusions, and maintain accurate clinical documentation.

Strategy Development and Execution Manager

On-site · Toronto

Lead enterprise-wide and business unit strategy development, including the 5-year strategic plan and implementation of health initiatives. Conduct market research and competitive intelligence to provide actionable insights and business cases for senior leadership.