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GreenShield

Verified Job Source

Better Health for All. Une meilleure santé pour tous.

Windsor, Ontario

Non-profit Organizations
1,001–5,000 people

About

As Canada’s only national non-profit health care and insurance organization, we’re dedicated to improving health outcomes and building a future where everyone can reach their full health and well-being potential. Through our integrated payer-provider model, we bring coverage and care together, offering insurance, administering benefits and claims, while delivering services including mental health support, pharmacy, telemedicine and chronic disease management. As a non-profit social enterprise, we reinvest excess earnings to support underserved communities, impacting one million Canadians since 2020. We aim to measurably impact an additional three million by 2030. GreenShield is proud to be recognized as one of Canada's Most Admired Corporate Cultures, certified as a leading Imagine Canada Caring Company, and honoured on Fortune’s Change the World list. Seule entreprise sans but lucratif de services d’assurance et de soins de santé à l’échelle du Canada, nous sommes déterminés à améliorer les résultats en santé et à bâtir un avenir où chaque personne peut atteindre tout son potentiel en matière de santé et de bien-être. Grâce à notre modèle intégré de fournisseur‑payeur, nous regroupons assurance et soins de santé pour ainsi offrir de l’assurance et administrer les régimes et réclamations tout en proposant une variété de services de soins de santé, notamment en santé mentale, en pharmacie, en télémédecine et en gestion des maladies chroniques. Sans but lucratif, nous réinvestissons nos excédents directement dans le soutien des communautés mal desservies et avons exercé une incidence sur plus d’un million de personnes au Canada depuis 2020. Notre objectif : toucher trois millions de personnes de plus d’ici 2030. GreenShield est fière d’avoir été reconnue comme l’une des cultures d’entreprise les plus admirées au Canada, d’avoir obtenu la certification d’Entreprise généreuse d’Imagine Canada et d’avoir vu son nom inscrit sur la liste « Change the World » de Fortune.

Open positions

CO-OP STUDENT - PHARMACY BENEFIT MANAGEMENT (PBM) (HYBRID)

Hybrid · Toronto

The student will support the Pharmacy Benefit Management team through data analysis, system testing, and documentation of PBM applications. They will also contribute to operational improvement projects and gain practical experience in real-time prescription drug claims adjudication.

BILINGUAL CLIENT SERVICE REPRESENTATIVE

Hybrid · Montréal

The Client Service Representative provides ongoing support to clients and advisors by resolving inquiries, solving issues, and managing escalations. They also collaborate with internal stakeholders to onboard new clients, facilitate plan administration, and represent the company in finalist presentations.

CORPORATE ANALYTICS (PRICING) CO-OP STUDENT (HYBRID)

Hybrid · Toronto

Support enterprise pricing and forecasting initiatives by performing actuarial calculations and using R and SQL in standard processes. Analyze product-line revenue, expenses, rates, profitability, product changes, and market trends, and contribute to reporting and ad hoc pricing work.

PROGRAM MANAGER - PSP

On-site

Design, implement, and oversee patient support programs, managing operations, staff, budgets, client relationships, and performance against KPIs. Coordinate with pharmacy and reimbursement teams, vendors, prescribers, and healthcare stakeholders to ensure effective service delivery, compliance, and continuous improvement.

MOBILE ENGINEER III

Hybrid · Toronto

The Mobile Software Engineer will develop, maintain, and optimize mobile applications using React Native and Typescript. They will collaborate with cross-functional teams to diagnose performance issues and ensure high-quality code delivery through automated testing and code reviews.

BILINGUAL CUSTOMER SERVICE SUPERVISOR - HYBRID

Hybrid · Montréal

The Customer Service Supervisor leads a team of approximately 15 representatives to meet service, quality, and productivity standards. They are responsible for coaching, performance management, and navigating operational changes within both unionized and non-unionized environments.

PRACTITIONER NETWORK ADMINISTRATIVE ASSOCIATE

Hybrid · Toronto

The role involves managing practitioner credentialing, recredentialing, and maintaining accurate network records. You will also provide administrative support and respond to practitioner inquiries to ensure network compliance and quality.

DIRECTOR, LABOUR RELATIONS & HEALTH AND SAFETY

Hybrid · Windsor

The Director of Labour Relations & Health and Safety oversees enterprise-wide labour relations strategy, including collective bargaining and grievance resolution. Additionally, the role ensures full compliance with occupational health and safety legislation and promotes workplace wellness initiatives.

BUSINESS DEVELOPMENT MANAGER – CLAIMS SOLUTIONS - HYBRID

Hybrid · Toronto

The Business Development Manager will identify and pursue new business opportunities while developing strategic relationships within the claims management and benefits administration sector. They will lead negotiations, manage sales pipelines, and collaborate with internal teams to deliver tailored solutions and drive revenue growth.

BILINGUAL CLINICAL CONSULTANT (MENTAL HEALTH SERVICES) - HYBRID

Hybrid · Montréal

The Clinical Consultant provides clinical leadership and oversight to a national network of contracted mental health therapists. Responsibilities include conducting quality assurance reviews, managing client complaints, and developing clinical policies to ensure evidence-based care.

PRODUCT MANAGER, BENEFIT ADMINISTRATION

Hybrid · Toronto

The Product Manager drives the strategic development of administration-focused products to enhance GreenShield+ capabilities. They are responsible for defining product requirements, managing roadmaps, and collaborating with cross-functional teams to ensure successful product delivery and launch.

SPECIALIST, ENTERPRISE OPERATIONS BUSINESS PARTNERSHIPS - CONTRACT (HYBRID)

Hybrid · Toronto

The specialist will lead cross-functional problem-solving efforts to address operational challenges and drive continuous improvement. They are responsible for defining KPIs, monitoring operational health, and ensuring alignment across teams through effective stakeholder communication.

QUALITY ASSURANCE AUTOMATION TESTER (UNIONIZED) - CONTRACT - HYBRID

Hybrid · Windsor

The Quality Assurance Automation Tester is responsible for creating, maintaining, and executing automated test scripts for complex software applications. They will also participate in defect triage, root cause analysis, and contribute to the improvement of automation QA practices.

QUEBEC CONTENT REVIEWER (HYBRID)

Hybrid · Montréal

The Quebec Content Reviewer ensures the linguistic integrity, editorial consistency, and cultural accuracy of all French-language communications. This role acts as the final quality gate for content and supports the translation team with editing and terminology management.

MANAGER, FINANCE ENABLEMENT, TECHNOLOGY & TRANSFORMATION (HYBRID)

Hybrid · Toronto

The Manager will lead the optimization and evolution of Workday ERP and Adaptive Planning while driving the adoption of AI and automation across finance processes. They are responsible for managing the finance technology roadmap, coordinating cross-functional teams, and ensuring financial integrity through process redesign and governance.

TOTAL REWARDS ADMINISTRATOR (18 MONTHS -HYBRID)

Hybrid · Toronto

The Total Rewards Administrator will support compensation, benefits, and pension operations by maintaining trackers, dashboards, and metrics. Additionally, the role provides general administrative support to the Talent team, including coordinating meetings, vendor setups, and documentation.

ACCOUNT MANAGER - CONTRACT

Hybrid · London

Manage an assigned book of business by leading client meetings, negotiating renewals, and presenting annual benefit plan reviews. Develop relationships with advisors and collaborate with internal teams to achieve profitability, retention, and sales targets.

DELIVERY MANAGER, CRM & ERP SOLUTIONS-HYBRID

Hybrid · Toronto

The role involves leading Application Management Services (AMS) programs across enterprise platforms like CRM, CCaaS, and Workday to ensure operational excellence and system stability. Responsibilities include managing vendor governance, overseeing incident resolution, and driving continuous improvement initiatives through stakeholder collaboration.

SOFTWARE ENGINEER III - HYBRID

Hybrid · Toronto

Design, build, and operate full-stack features while ensuring high reliability, security, and performance across cloud-based systems. Collaborate with cross-functional teams to turn customer problems into production software using data-driven engineering decisions.