Just over 20 years ago, Martin Paquette, founder of the Spas Villages, experienced the intensity of a sauna, a powerful rush of adrenalin after a cold plunge, and the bliss of regained balance in a moment of rest. From this moment came a wish: to share this experience with as many people as possible. And so, at the end of a dirt road in Quebec’s Outaouais region, the first Spa Village slowly took shape. In 2005, our community of Artisans, passionate about sweat culture, welcomed the very first guests to Nordik Spa Village Chelsea. Today, this haven of well-being, with its focus on a relaxing social experience, is the largest spa in North America. Building on the success of this first Village, Thermea Spa Village Winnipeg opened its doors in 2015, making it the first Nordic spa in the Canadian Prairies with the widest selection of wellness experiences for body and mind. In 2022, it’s the turn of Thermea Spa Village Whitby to help people give life a moment’s rest in the Greater Toronto Area.
On-site · Gatineau
The contact center agent provides customer support via phone, chat, and email while managing reservations and educating clients on spa services. They are also responsible for facilitating problem resolution, upselling products, and documenting client interactions.
On-site · Winnipeg
The Kiosk Associate will provide information about spa services and products while actively selling gift certificates and merchandise. They are responsible for managing customer traffic, opening and closing the kiosk, and maintaining brand standards.
On-site · Winnipeg
The Kiosk Supervisor is responsible for overseeing the daily operations of temporary spa kiosks, including managing inventory and sales cycles. They also provide leadership, training, and support to a team of gift certificate sales representatives to ensure service excellence.
On-site · Chelsea
The Finishing Specialist is responsible for maintaining and improving the aesthetic condition of the Spa's interior and exterior spaces through hands-on repairs and maintenance. Key tasks include painting, drywall repair, carpentry, and ensuring all property areas meet high hospitality standards.
On-site · Whitby
The Prep Cook is responsible for preparing dishes efficiently while adhering to food safety, sanitation, and quality standards. They also assist the service team with plating, garnishing, and maintaining a clean, organized kitchen environment.
On-site · Whitby
The Kiosk Associate will promote and sell spa products and services while managing the opening and closing of a temporary holiday kiosk. They are responsible for identifying customer needs and processing the sale of gift certificates.
On-site · Whitby
The associate will operate a temporary holiday kiosk to promote and sell spa products and gift certificates. Key duties include identifying customer needs, managing kiosk opening and closing, and handling high customer traffic.
On-site · Whitby
The Sous Chef manages culinary teams and oversees food preparation and cooking operations across multiple kitchens to ensure exceptional quality. They are responsible for scheduling, monitoring food costs, and maintaining strict hygiene and safety standards.
On-site · Whitby
Manage the guest experience team to ensure smooth operations and impeccable service standards at the spa village. Act as Manager on Duty, overseeing site safety, cleanliness, and the resolution of guest complaints.
On-site · Chelsea
The server is responsible for greeting guests, taking orders, and providing high-quality service while maintaining the cleanliness of the dining area. They must also manage inventory, handle payments, and ensure a personalized experience for regular guests.
On-site · Whitby
Oversee the daily operations of the Technical Services department to ensure safe and efficient maintenance of baths, automated building systems, and grounds. Supervise and coach team members while coordinating service providers and managing maintenance schedules.
On-site · Whitby
The Technical Services Supervisor oversees the daily maintenance operations of the spa village, ensuring all building systems and pool equipment meet safety and quality standards. They are responsible for coaching the team, managing work schedules, and coordinating with external service providers to ensure efficient facility performance.
On-site · Chelsea
The Guest Experience Associate is responsible for greeting and assisting guests with information regarding spa services and the thermotherapy cycle. They also perform essential facility maintenance and cleaning duties to ensure a high-quality guest experience.
On-site · Chelsea
The Guest Experience Associate is responsible for greeting and assisting guests, providing information on spa services, and managing reservations. They also ensure the cleanliness of the facilities and maintain the quality of the guest experience.
On-site · Chelsea
Provide various massage therapy services to guests while maintaining a high standard of relaxation and care. Actively contribute to building a loyal client base and improving the overall guest experience.
On-site · Chelsea
The busser is responsible for welcoming guests, guiding them to tables, and providing menu information. They also assist servers by refreshing water, clearing tables, and maintaining the cleanliness of the dining area.
On-site · Chelsea
The supervisor will manage and coordinate operations across five dining service points while ensuring compliance with health, safety, and alcohol service regulations. They are responsible for leading and motivating the team to deliver high-quality guest service and maintaining a dynamic, high-performance work environment.
On-site · Chelsea
The supervisor coordinates and plans housekeeping team activities while performing regular rounds to ensure cleanliness standards and safety compliance. They also manage staff schedules, oversee inventory, and assist in the training and integration of new employees.
On-site · Chelsea
The Rituals Artisan will perform daily spa rituals and treatments while ensuring an impeccable customer experience. They will also participate in the creation of new rituals and assist with the opening and closing of the spa facility.
On-site · Chelsea
The cook is responsible for preparing, cooking, and serving food while maintaining high standards of cleanliness and food quality. They must work collaboratively with the service team to ensure a memorable customer experience.
