Just over 20 years ago, Martin Paquette, founder of the Spas Villages, experienced the intensity of a sauna, a powerful rush of adrenalin after a cold plunge, and the bliss of regained balance in a moment of rest. From this moment came a wish: to share this experience with as many people as possible. And so, at the end of a dirt road in Quebec’s Outaouais region, the first Spa Village slowly took shape. In 2005, our community of Artisans, passionate about sweat culture, welcomed the very first guests to Nordik Spa Village Chelsea. Today, this haven of well-being, with its focus on a relaxing social experience, is the largest spa in North America. Building on the success of this first Village, Thermea Spa Village Winnipeg opened its doors in 2015, making it the first Nordic spa in the Canadian Prairies with the widest selection of wellness experiences for body and mind. In 2022, it’s the turn of Thermea Spa Village Whitby to help people give life a moment’s rest in the Greater Toronto Area.
On-site · Whitby
The Guest Experience Supervisor oversees daily operations and manages the customer service team to ensure an impeccable guest experience. They are also responsible for administrative tasks, staff development, and resolving guest complaints to maintain brand standards.
On-site · Winnipeg
The cook is responsible for preparing, cooking, and assembling dishes while maintaining high standards of food quality and presentation. They must also ensure the cleanliness of the kitchen, manage food rotation, and work collaboratively with the service team to provide an excellent customer experience.
On-site · Chelsea
The supervisor coordinates and plans housekeeping team activities while performing regular rounds to ensure cleanliness standards and safety compliance. They also manage staff schedules, oversee inventory, and assist in the training and integration of new employees.
On-site · Whitby
Provide excellent customer service by greeting guests, taking orders, and serving food and beverages efficiently. Maintain dining areas and service stations while ensuring a memorable and unobtrusive dining experience.
On-site · Whitby
Ensure a safe and magical guest experience in the outdoor areas of the spa village while maintaining site cleanliness and standards. Act as the primary emergency first responder providing medical assistance to guests and staff.
On-site · Whitby
Perform daily wellness rituals including guided meditations, sauna Aufguss, and steam room treatments to provide an unforgettable guest experience. Assist in the creation of new rituals and maintain the cleanliness and safety of the spa premises.
On-site · Whitby
Provide excellent customer service by greeting guests, taking orders, and serving beverages and food efficiently. Maintain dining areas and service stations while ensuring a memorable and peaceful dining experience.
On-site · Whitby
Provide excellent customer service by greeting guests, taking orders, and serving food and beverages efficiently. Maintain dining areas and service stations while ensuring a memorable and peaceful dining experience.
On-site · Winnipeg
The Guest Experience Associate is responsible for welcoming guests, providing information on thermotherapy services, and ensuring the cleanliness and maintenance of the spa facilities. They also handle customer transactions, manage reservations, and assist with various operational tasks including outdoor maintenance.
On-site · Winnipeg
The housekeeper is responsible for the general cleanliness and maintenance of the spa facilities, including saunas, restrooms, and common areas. They also assist with laundry tasks and ensure that supplies are restocked to maintain a welcoming environment for guests.
On-site · Whitby
The Site Artisan provides a safe and enjoyable guest experience by maintaining outdoor spa areas and assisting with site operations. They also serve as the primary first responder for medical emergencies and educate guests on spa culture and safety policies.
On-site · Whitby
The Ritual Artisan will perform daily spa rituals, including guided meditations, steam room treatments, and sauna rituals to ensure an unforgettable guest experience. They will also participate in the creation of new rituals, assist with site maintenance, and support the organization of workshops and events.
On-site · Whitby
The server is responsible for providing efficient and attentive customer service to ensure a memorable dining experience for guests. Duties include greeting guests, taking orders, serving beverages, and maintaining the cleanliness of service stations.
On-site · Whitby
The server is responsible for providing attentive and efficient customer service to ensure a memorable dining experience for guests. Duties include taking orders, serving beverages, managing payments, and maintaining the cleanliness of service areas.
On-site · Whitby
The server is responsible for providing efficient and attentive customer service to ensure a memorable dining experience for guests. Duties include taking orders, serving food and beverages, processing payments, and maintaining the cleanliness of service areas.
On-site · Whitby
The Kiosk Associate will promote and sell spa products and gift certificates at a temporary holiday kiosk. Responsibilities include managing customer traffic and handling the opening and closing procedures of the kiosk.
On-site · Whitby
Operate a temporary holiday kiosk to promote and sell spa products and services. Responsibilities include managing gift certificate sales, handling customer traffic, and performing opening and closing duties.
On-site · Whitby
The Lead Kiosk Associate is responsible for overseeing the daily operations of temporary holiday kiosks, including training staff and managing inventory. They will also handle the full sales cycle and act as a primary resource for kiosk agents to ensure guest satisfaction.
On-site · Whitby
The Kiosk Associate will operate a temporary kiosk to promote and sell spa products and gift certificates while maintaining high customer traffic. They are responsible for opening and closing the kiosk and assisting customers with their needs.
On-site · Whitby
The Lead Kiosk Associate is responsible for overseeing daily kiosk operations, managing inventory, and supporting the sales team to ensure smooth holiday season performance. They will train staff, handle guest complaints, and ensure all sales targets and service standards are met.
