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Groupe STROM

Verified Job Source

Chambly, Québec

Wellness and Fitness Services
201–500 people

About

Le Groupe STROM a été fondé à partir d’une idée simple : offrir des expériences de bien-être qui contribuent concrètement à l’équilibre des individus et des communautés. Ce ressourcement, que trouvent aussi nos clients, repose sur des installations en pleine nature, à quelques minutes des centres urbains. Ouvert officiellement depuis 2009, le Groupe STROM ne cesse de se développer, tant au niveau de sa croissance que de sa reconnaissance publique et touristique. Notre portefeuille comprend Strøm spa nordique, Sibéria Spa, Förena, Spa Nordic Station et AWŪ sanctuaire urbain. Notre ambition est de partager notre savoir‑faire canadien en matière de bien-être à travers l’Amérique du Nord, de manière responsable et bienveillante.

Open positions

Agent réception

On-site · Québec

Welcome guests, explain procedures and guidelines, and provide attentive service throughout their visit. Promote current offers and relevant products and treatments, prepare and coordinate relaxation-day materials, process payments, and reconcile the cash register.

Préposé opérations et service à la clientèle

On-site · Piedmont

Support the operation of the site's facilities, mechanical rooms, buildings, and grounds, including starting up and monitoring installations during opening and closing. Maintain cleanliness, guide customers through the thermal experience and communicate safety procedures, and report any observed issues to supervisors.

Serveur

On-site · Brossard

Provide personalized, attentive service to café-restaurant customers and help create a smooth, welcoming guest experience. Set up the dining area, prepare cocktails and coffees according to technical recipes, and rotate products while checking their freshness.

Responsable entretien ménager

On-site · Mont-Saint-Hilaire

Coordinate and carry out daily cleaning and maintenance across indoor and outdoor areas, ensuring site cleanliness, safety, and compliance with established protocols. Support the housekeeping manager by coordinating tasks, improving work methods, training team members, and serving as the resource person when the manager is absent.

Comptable

Hybrid · Chambly

Consolidate, verify, and analyze accounting information for designated business units, including sales and cash reconciliations, invoicing, month-end close, financial statements, tax reporting, and general ledger account monitoring. Support annual budgeting, year-end audits, process improvements, accounting system implementation, and the technical training of an accounting clerk.

Chargé de projet marketing

Hybrid · Chambly

Plan, coordinate, and deliver marketing projects and campaigns for multiple spa brands, working with internal teams, agencies, creative partners, and suppliers. Coordinate content and social media and email campaigns, track performance metrics, and recommend optimizations.

Préposé opérations

On-site · Brossard

Support the operation of the facilities, mechanical rooms, buildings, and grounds, including starting and monitoring equipment and opening and closing the site. Maintain welcoming spaces, conduct water quality tests, guide customers on site rules, and promptly report any observed issues to supervisors.

Aide spa

On-site · Léry

Handle laundry, including washing and folding towels and sheets, and maintain public areas, changing rooms, and massage therapy rooms. Keep reception stocked with guest supplies and assist reception and respond to customer requests during busy periods.

Préposé à la qualité des eaux

On-site · Piedmont

Test pool water for chlorine, pH, alkalinity, and other parameters, and make adjustments using established procedures and appropriate chemicals. Clean and maintain water-park equipment, follow chemical safety and storage standards, report anomalies to a supervisor, and support the team as needed.

Spécialiste réseaux sociaux

Hybrid · Chambly

Create and schedule engaging social media content aligned with business priorities, brand strategy, and the digital content calendar across platforms including Instagram, Facebook, TikTok, LinkedIn, and Pinterest. Monitor trends, manage contests, support influencer marketing and social media guidelines, and analyze campaign performance to recommend improvements.

Conseiller kiosque

On-site · Mont-Saint-Hilaire

Advise kiosk customers on Strøm Spa Nordique products and services, sell gift certificates and promotions, and provide high-quality customer service. Showcase products, manage inventory, support consultative sales, and process transactions professionally and courteously.

Responsable kiosque

On-site · Mont-Saint-Hilaire

Coordinate the kiosk team and daily operations while providing customers with knowledgeable, personalized service and selling gift certificates, promotions, and other products. Support recruitment, training, and performance evaluation; monitor advisors’ assigned duties; uphold inventory and merchandising standards; and suggest ways to increase sales.

Responsable service à la clientèle

On-site · Saint-Bruno-de-Montarville

The Customer Service Manager will support and motivate the team of advisors while overseeing daily operations, including customer reception, billing, and scheduling. They will also contribute to staff training, ensure adherence to internal policies, and manage escalated customer complaints.

Technicien, Maintenance | Région de Montréal-Sherbrooke

On-site · Chambly

The maintenance technician is responsible for the preventive and corrective maintenance of building infrastructures and technical equipment to ensure operational reliability. They also coordinate external contractors and act as a technical resource to support site operations and service continuity.

Développeur, Commerce électronique

Hybrid · Chambly

The developer is responsible for the development, maintenance, and evolution of the organization's Shopify e-commerce platforms. They will collaborate with cross-functional teams to integrate digital solutions and ensure high-performance, scalable online experiences.

Gestionnaire de solutions numériques

Hybrid · Chambly

The manager is responsible for defining, evolving, and delivering digital solutions that support the organization's strategic objectives. They oversee the solution portfolio, manage stakeholder requirements, and ensure alignment between business processes and technological capabilities.

Coordonnateur, Centrale culinaire

On-site · Chambly

Responsible for operational management of inventories, procurement, and logistics flows between the central kitchen, distributors, and branches. The role involves coordinating shipments, monitoring stock levels to prevent shortages, and optimizing logistics processes.

Directeur général adjoint

On-site · Mont-Saint-Hilaire

The Assistant General Manager acts as an operational partner to the General Manager, overseeing daily spa activities and ensuring excellence in customer service. They are responsible for team development, health and safety compliance, and supporting the execution of the company's strategic and financial objectives.

Serveur

On-site · Québec

The server provides personalized service to restaurant guests while maintaining high standards of the AWŪ experience. Responsibilities include preparing cocktails and coffees, managing inventory, and ensuring the dining area is set up for productivity.

Responsable service

On-site · Québec

The Service Manager oversees daily operations at the Café-Restaurant, ensuring high-quality service standards and consistent product presentation. They also support, train, and coordinate the team to maintain a fluid and welcoming customer experience.