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Guesty

Verified Job Source

The engine inside more properties, more platforms, and more bookings worldwide.

Covina, California

Technology, Information and Internet
501–1,000 people

About

Guesty is the AI platform for short-term rentals where a coordinated system of AI agents works across revenue, guest communication, operations, and finance, so property managers and hosts can grow without growing complexity. Trained on over a decade of real STR operations data, Guesty's agents don't just suggest actions, they carry them out, with you in control. With the largest R&D team in the industry, Guesty is the engine inside 500,000+ properties across 100+ countries, integrated with every major OTA including Airbnb, Vrbo, Booking.com, Expedia, Tripadvisor, Hopper, Google Travel, and Homes & Villas by Marriott. Engineered for global operators, the platform operates under rigorous data governance requirements, providing the industry's most trusted, compliance-certified infrastructure. Backed by $410 million in funding from KKR, Apax Digital Fund, Inovia Capital, DFO Management, Sixth Street Growth, Viola Growth, and Flashpoint, Guesty’s global team is pioneering the agentic era of hospitality, building what comes after tools.

Open positions

Accounting Technical Program Manager

Hybrid

The Technical Program Manager will serve as a product expert, leading consultations and translating complex business requirements into technical solutions for clients. They will also partner with Customer Success Managers to drive product adoption and act as the voice of the customer to influence product roadmap priorities.

Customer Success Team Lead

On-site

The Customer Success Team Lead will manage and mentor a global team of 6-8 CSMs to drive retention, upsells, and account growth for the SMB segment. They will also collaborate with leadership to build scalable processes and improve the overall customer journey.

Customer Success Team Lead

On-site

The Team Lead will manage a team of 7 CSMs across the U.S., Canada, and Mexico to drive customer retention, upsells, and account growth. They are responsible for coaching team members, analyzing performance data, and building scalable processes to improve the customer journey.

Business Development Representative

On-site

The Business Development Representative will identify and create new business opportunities while engaging potential clients through cold outreach. They will also manage leads using CRM software and collaborate with the sales team to achieve growth targets.