Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience.
Ottawa, Ontario
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it! 19+ | PlaySmart
On-site · Ottawa
The Players Club Representative serves as the primary point of contact for casino guests, managing loyalty program enrollments and account inquiries. They are responsible for delivering exceptional customer service, promoting rewards programs, and assisting with various promotional events on the gaming floor.
On-site · Ottawa
Provide exceptional beverage service for banquets, weddings, and private functions while maintaining professional guest experiences. Responsible for preparing drinks, managing the bar station, and ensuring compliance with liquor regulations.
On-site · Ottawa
Safely operate shuttle buses along designated routes while providing professional service to passengers. Perform pre- and post-trip vehicle inspections and maintain accurate trip and fuel logs.
On-site · Ottawa
The Security Officer is responsible for maintaining a safe and secure environment by patrolling casino areas and monitoring operations. They must respond to incidents, enforce gaming regulations, and provide professional assistance to guests and employees.
On-site · Ottawa
The Banquets Bartender is responsible for providing exceptional beverage service during casino-hosted events, conferences, and private functions. They must maintain bar cleanliness, process sales transactions, and ensure compliance with all liquor regulations and responsible service standards.
On-site · Ottawa
The server is responsible for providing an exceptional dining experience by delivering friendly, attentive, and efficient service to guests. This includes taking orders, serving meals, maintaining cleanliness, and acting as a brand ambassador for the Hard Rock Hotel & Casino.
On-site · Ottawa
Supervise and coach a team of dealers to ensure adherence to policies while monitoring gaming volume and table limits. Maintain game protection, handle guest disputes, and ensure a professional, safe, and entertaining environment on the casino floor.
On-site · Ottawa
Maintain the cleanliness, appearance, and comfort of guest rooms and designated hotel areas according to hotel standards. Replenish amenities, change linens, and respond to guest requests while ensuring a safe environment.
On-site · Ottawa
Oversee daily operations of the Environmental Services team to maintain cleanliness and safety across all public areas of the casino and resort. Manage staff through hiring, training, and performance evaluations while ensuring compliance with AGCO regulations.
On-site · Ottawa
The Room Attendant is responsible for maintaining the cleanliness, appearance, and comfort of guest rooms by sanitizing surfaces and replenishing amenities. They must also manage linens, report maintenance issues, and ensure a safe, welcoming environment for all guests.
On-site · Ottawa
The EVS Supervisor oversees daily operations of the Environmental Services team to ensure a clean, safe, and welcoming environment across the casino property. They are responsible for managing staff performance, maintaining inventory, and ensuring compliance with AGCO regulations and safety standards.
On-site · Ottawa
The recruiter will develop and execute creative sourcing strategies to attract and place qualified candidates into open positions. They will also partner with property leadership to manage recruitment needs, conduct interviews, and streamline the hiring process.
On-site · Ottawa
The Cage Cashier is responsible for performing accurate monetary transactions, balancing cash drawers, and maintaining compliance with gaming regulations and internal controls. They must also provide excellent customer service while ensuring a secure and hazard-free environment within the casino cage.
On-site · Ottawa
The Surveillance Operator is responsible for monitoring the gaming floor to identify suspicious activity and protect company assets. They must also document findings through detailed reports and logs that may be used in legal proceedings.
On-site · Ottawa
The surveillance operator monitors casino activities via CCTV to ensure the safety of guests, employees, and assets. They are responsible for documenting incidents, identifying suspicious behavior, and reporting findings to management and security teams.
On-site · Ottawa
The Valet Attendant is responsible for greeting guests and providing a positive arrival and departure experience. They must safely park and retrieve vehicles while maintaining accurate documentation and incident reports.
On-site · Ottawa
The cashier is responsible for providing friendly customer service, processing various payment transactions, and assisting guests with food and beverage purchases. They also maintain a clean workstation and communicate effectively with management and service staff to ensure efficient operations.
On-site · Ottawa
The Assistant Manager is responsible for overseeing beverage operations, managing staff, and ensuring exceptional guest service within the casino. They also handle administrative tasks such as budgeting, inventory control, and collaborating with other departments to optimize financial performance.
On-site · Ottawa
Responsible for maintaining the cleanliness and organization of the bar area, including stocking supplies and preparing garnishes. The role also involves welcoming guests and providing high-quality service to enhance the guest experience.
On-site · Ottawa
Manage the reservation system and welcome guests to ensure a high-quality dining and hospitality experience. Coordinate with management and service staff to maintain efficient operations and a clean work environment.
