Casual Customer Service Representative

Job summary

The associate consults with customers regarding vehicle rentals and maximizes revenue by offering additional products and services. They are responsible for ensuring world-class customer service and addressing customer objections effectively.

Job details

We are looking for a casual Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Wage: $20.68 per hour Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an additional $7.96 per hour in addition to your hourly pay! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Discounted Travel and Food Career Growth with hands-on learning Essential Requirements The Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. Apply today and shift your career into drive for tomorrow! The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

What you’ll do

The associate consults with customers regarding vehicle rentals and maximizes revenue by offering additional products and services. They are responsible for ensuring world-class customer service and addressing customer objections effectively.

Requirements

Candidates must possess strong oral and written communication skills and the ability to build customer relationships. The role requires multitasking capabilities, a high level of initiative, and the ability to upsell services.

Benefits

• Discounted travel • Discounted food • Career growth • Hands-on learning • Rental discounts

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Upselling · Preferred
• Relationship Building · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Relationship building
• Multitasking
• Upselling
• Conflict resolution
• Sales Support
• Accountability
• Customer Service
• Franchising

Job areas

• Customer Service & Support
• Sales
• Retail
• Transportation
• Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives