HG

Hornblower Group

Verified Job Source

With over a century of maritime innovation, Hornblower Group is a global leader in experiences and transportation.

Orlando, Florida

Travel Arrangements
1,001–5,000 people

About

Hornblower Group is a global maritime leader in experiences and transportation, serving more than 20 million guests annually. With over a century of maritime and hospitality innovation, the company operates a diverse portfolio of water-based experiences, transportation services, and marine operations across North America and the United Kingdom. Through its Ferries and Transportation division, Hornblower operates essential public transportation networks and destination ferry services across North America, including NYC Ferry and the Puerto Rico Ferry system. In partnership with the National Park Service and Niagara Parks, the company also serves as the official and exclusive ferry operator to the Statue of Liberty and Ellis Island, Alcatraz Island, and Niagara Falls, Canada through Statue City Cruises, Alcatraz City Cruises, and Niagara City Cruises, respectively. Hornblower’s portfolio also includes City Cruises, offering unforgettable dining and sightseeing experiences across 20 iconic destinations. Hornblower Marine provides vessel maintenance, repair, and marine services for commercial and recreational craft at Steelpointe Shipyard by Hornblower. Anchor Operating System, LLC, an independently operated subsidiary of Hornblower Group, provides reservation, ticketing, and website integration solutions for clients across transportation, tourism, and entertainment industries. Headquartered in Orlando, Florida, Hornblower Group maintains offices throughout the United States, Canada, the United Kingdom, and Ireland. For more information, visit hornblowercorp.com.   For information on working at Hornblower Group, visit hornblowercorp.com/careers/.

Open positions

Executive Chef

On-site · Toronto

The Executive Chef manages all back-of-the-house cruise operations, including menu development, food production, and inventory control. They are responsible for leading the kitchen team, ensuring strict sanitation standards, and maintaining profitability through effective budget and cost management.

Environmental Services Agent

On-site · Gananoque

The Environmental Services Agent is responsible for maintaining high standards of cleanliness and sanitation across vessels, restaurants, and offices. This includes performing cleaning tasks, managing waste disposal, and providing quality customer service to guests.

Kitchen Steward

On-site · Toronto

The Kitchen Steward is responsible for cleaning flatware, operating dish machines, and maintaining the overall cleanliness and safety of the kitchen area. They also assist with food preparation, stock management, and receiving provisions to ensure efficient kitchen operations.

Server

On-site · Toronto

The server is responsible for providing exceptional hospitality, accurately taking orders, and serving food and beverages to guests. They must also maintain the cleanliness of service areas and assist with the setup and breakdown of dining furniture.

Food and Beverage - Event Crew

On-site · Toronto

The Event Crew is responsible for providing exceptional hospitality, including food and beverage service, table maintenance, and event setup. They must also ensure the cleanliness and safety of the vessel while managing sales transactions and guest inquiries.

Bartender

On-site · Toronto

The bartender is responsible for mixing high-quality beverages and providing prompt, consistent service to guests throughout the cruise. They must also maintain the cleanliness and safety of the bar area while accurately processing transactions through the point-of-sale system.

Food and Beverage - Counter Server

On-site · Gananoque

The Counter Server provides exceptional hospitality by serving food and beverages while maintaining a clean and safe environment for guests. They are responsible for accurate cash handling, stocking supplies, and providing information about local attractions and vessel schedules.

Deckhand

On-site · Niagara Falls

The Deckhand assists in the operation of passenger vessels in the Niagara Gorge, ensuring the safety and security of crew and passengers. Responsibilities include mooring vessels, maintaining clean workspaces, and providing high-quality guest services.

Server

On-site · Gananoque

Provide exceptional hospitality and food and beverage service to guests on cruises while managing table sections and payment processing. Maintain the cleanliness of dining areas and adhere to safety and service standards.

Food, Beverage & Retail Counter Server

On-site · Niagara Falls

Provide prompt food, beverage, and retail service to guests while maintaining a clean and hygienic work environment. Handle sales transactions, perform upselling, and execute opening and closing duties.

Guest Experience Ambassador

On-site

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carryin…

Dock Attendant

On-site · Gananoque

The Dock Attendant manages guest traffic and moors vessels to the dock while ensuring a clean and safe environment. They provide high-level hospitality and assist the Food & Beverage team with boat restocking.

Cabin Steward- Seaward Services - Alakai

On-site

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carryin…

General Maintenance

On-site · Gananoque

Perform general maintenance including painting, carpentry, and masonry to ensure facilities are attractive and in working order. Execute preventative and corrective repairs while adhering to health and safety regulations.

Line Cook

On-site · Gananoque

The Line Cook is responsible for preparing high-quality food according to recipes and maintaining a clean, sanitary kitchen environment. They must manage station prep, handle food storage safely, and provide excellent hospitality to guests and coworkers.

Food and Beverage - Restaurant Manager

On-site · Toronto

Oversees front-of-the-house cruise operations to ensure high quality service, customer satisfaction, and profitability. Manages staff recruitment, training, and scheduling while ensuring adherence to health and safety regulations.

General Maintenance

On-site · Gananoque

The General Maintenance crew member will learn to troubleshoot and repair mechanical issues while ensuring all facilities are attractive and functional, providing various types of routine and emergency maintenance. Duties include painting, cleaning, repairing, renovating, and remodeling tasks across building infrastructure.

Cook

On-site

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatwork…

Chief Engineer

On-site

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatwork…

Marine Technician Level II

On-site

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatwork…