Saving lives by improving public safety outcomes.
Longmont, Colorado
Intrado is dedicated to saving lives and protecting communities, with a mission to provide comprehensive support in preparing for, responding to, and recovering from critical events. Committed to being the world's leading provider of emergency response solutions, we focus on continuous innovation and excellence in serving and safeguarding communities.
Hybrid · Montréal
Diagnose and reproduce production issues across application, Kubernetes, SIP, network, database, and carrier systems; debug and fix defects or provide actionable root-cause findings to the responsible team. Own VNG deployments and customer cutovers, build automated testing and engineering tools, travel to customer sites when needed, and coordinate technical ownership of active production issues.
Remote · Canada
Provide technical support for Intrado services and 911 solutions, including triage, advanced troubleshooting, after-hours incident response, ticket management, and proactive service monitoring. Coordinate with internal technical, network operations, and product teams to resolve customer issues, while contributing to documentation, knowledge resources, reports, and project tasks.
Hybrid · Montréal
Serve as the primary HR resource for employees and managers across Canada, with a focus on Quebec, handling employee relations, investigations, compliance, manager coaching, and workplace policies. Coordinate employee lifecycle processes, immigration and work authorization, HR records, and collaboration with payroll, benefits, and external partners.
