Receptionist - Optometrist assistant

Job summary

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also assist doctors by performing pre-testing, preparing exam rooms, and maintaining optical equipment.

Job details

IRIS CALGARY is looking for a Receptionist / Optometric assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening schedule : Yes Weekend schedule : Yes

What you’ll do

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also assist doctors by performing pre-testing, preparing exam rooms, and maintaining optical equipment.

Requirements

Candidates must have strong customer service skills, the ability to communicate effectively, and high proficiency in English. The role requires the ability to work in a fast-paced environment both independently and as part of a team.

Benefits

• Advantageous bonus program
• Group insurance
• Access to remote physicians
• Personal days
• Pension fund
• Free annual eye care
• Benefits for friends and family

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Communication · Preferred
• Data entry · Preferred
• scheduling · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Phone etiquette
• Invoicing
• Insurance processing
• Pre-testing patients
• Equipment maintenance
• Contact lens instruction
• OCT testing
• VF testing
• Scheduling
• Data entry
• Teamwork
• Time management
• Customer Service
• Contact Lenses
• English Language
• Pension Funds

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Optometrist Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians

More jobs from IRIS The Visual Group