D365 CE Functional Consultant

Job summary

Lead end-to-end implementations of D365 CE and Power Platform solutions, from discovery workshops to final delivery. Responsibilities include configuring CRM modules, designing scalable solutions, and mentoring junior consultants.

Job details

D365 CE Functional Consultant (Contract - C2C) Canada - Remote (Occasional Travel) Job Description: Our client is looking to add a skilled D365 CE Functional Consultant to their growing Business Applications team to lead end-to-end implementations across the Dynamics 365 CE ecosystem. This is a hands-on role where the successful candidate will be expected to take ownership of requirements, solution design, client expectations, and mentoring less senior consultants. You'll be required to translate needs into scalable Dynamics CRM solutions, across various modules including Sales, Customer Service, Field Service and more! Responsibilities: Lead discovery workshops, and conduct planning sessions to document client processes and requirements. Engage with external stakeholders to understand business goals, pain points, and transformation ambitions. Design end-to-end D365 CE and Power Platform solutions Collaborate with technical teams to define integrations, data models, automations, and best practice configurations Configure Forms, Fields, Entities, Workflows, Power Automate Flows, and Business Rules. Deliver training for end users, creating relevant training guides, and provide support for user adoption. Provide mentorship to Junior Consultants, ensuring alignment with best practices and reviewing their deliverable. Experience/Skills: Strong knowledge of Dynamics 365 CE modules (In Particular - Sales, Customer Service - Other's advantageous) Ability to capture and document business requirements whilst demonstrating excellent business analysis skills. Hands-on experience with Power Platform, Power Automate and Power Apps. Demonstrable knowledge of integrations, data migration, and CRM Environments. Experience leading workstreams and providing guidance to less senior colleagues. Apply Today!

What you’ll do

Lead end-to-end implementations of D365 CE and Power Platform solutions, from discovery workshops to final delivery. Responsibilities include configuring CRM modules, designing scalable solutions, and mentoring junior consultants.

Requirements

Requires strong functional knowledge of Dynamics 365 CE modules, specifically Sales and Customer Service, and hands-on experience with the Power Platform. Candidates must demonstrate excellent business analysis skills and experience leading workstreams.

Listed skills

• Business analysis · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dynamics 365 CE
• Power Platform
• Power Automate
• Power Apps
• Business Analysis
• Solution Design
• Requirements Gathering
• CRM Configuration
• Data Migration
• Stakeholder Management
• Mentoring
• Dynamics 365 Sales
• Dynamics 365 Customer Service
• Dynamics 365 Field Service

Job areas

• Consulting
• Software
• Technology
• Customer Service & Support
• Management & Leadership