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Manager of Software Development – Digital Channels

Desjardins5 days ago
Verified
Hybrid
$94,600 - $176,000/year
Senior Level
Full-time

Top Benefits

Health insurance
Tuition reimbursement
Accident and life insurance

About the role

Description

Application Deadline:

07/31/2025

Address:

33 Dundas Street West

Job Family Group:

Technology

This is a hybrid role based, based out of Toronto, that will report directly to the Director of GAM Digital Technology. This person will prioritize and support the work of customer-facing and/or internal platforms. They will tracks and maintain platform health scores as well as adoption rate. Manages the stability, accessibility, scalability, security and support innovation of the platform. Coordinates & drive the activities of technology, design, security and marketing, to develop platform strategies, roadmaps, and execution. Manages the relationship with vendors for support, business stakeholders, compliance, license tracking and any other needs.

  • Builds relationships with and works with stakeholders to understand the platform vision, align and deliver on the roadmap.

  • Review business rules, functional/technical specifications, and process interpretations for assigned applications, process flows, systems, and business solutions.

  • Analyzes platform data to drive and implement optimizations in team process and application systems

  • Undertakes prioritization of work of a component or group of components that are used by customers/end users.

  • Understands the competitive and strategic position of the organization, in order to deliver best-in-industry products.

  • Ensures compliance with service and support agreements and standards.

  • Manages technical requirements e.g. APIs and other platform components with a focus on security and resilience to protect end-users.

  • Fosters a team culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

  • Ensures alignment between values and behaviour that fosters diversity and inclusion.

  • Regularly connects work to BMO’s purpose, sets inspirational goals for self and team, defines clear expected outcomes, and ensures clear accountability for follow through.

  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

  • Attracts, retains, and enables the career development of top talent.

  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

  • Implements changes in response to shifting trends.

  • Broader work or accountabilities may be assigned as needed.

  • Effectively delegates work to team & monitors progress, create SMEs within team and create a highly motivated self driving team

  • Ability to drive and implement high complex projects, with dependencies of external vendors and internal BMO teams

  • Adhere to BMO process, policies and procedures in maintaining and developing software code for application systems

Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Technology stack: Java, Springboot, Jboss Data Grid, OpenShift, Angular, SQL, Oracle/DB2, WebSphere, J2EE

  • Cybersecurity and privacy concepts, principles and solutions.

  • AWS Cloud knowledge

  • Site Reliability Engineering (SRE) practices

  • Managing production support, incident management, managing escalation from front lines and senior management

  • Manage all functional/non-functional aspects of an application system, such as addition of new features, production support, vulnerability management, application performance etc.

  • Software Development processes like Scrum, Waterfall

  • System design best practices and implementation.

  • Application programming interface (API) management.

  • Impact analysis and change management

  • Test driven development

  • Developing KPIs and measuring team progress

  • Building and managing relationships.

  • Continuous improvement management.

  • Verbal & written communication skills.

  • Able to manage ambiguity.

  • Data driven decision making.

  • Seasoned professional with a combination of education, experience and industry knowledge.

About Desjardins

Banking
10,000+

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.