Communications & Client Experience Coordinator
Top Benefits
About the role
Job Title: Communications & Client Experience Coordinator Company: RetreatBoss
Location: Remote mostly but must be located in the area for onsite work (Greater Montreal Area, Quebec)
Job Type: Part-Time (with potential to transition to Full-Time, Mon-Fri)
About RetreatBoss
RetreatBoss is a premier platform supporting entrepreneurs, wellness leaders, and coaches in designing and launching transformational retreats. We empower retreat creators with expert guidance, tools, and strategies to lead impactful and profitable experiences.
Role Overview
We are looking for a highly motivated and creative Communications, Client Care & Social Media Manager to join our growing team. This role is ideal for someone passionate about wellness, digital communication, and creating outstanding client experiences. You’ll manage client communications, multiple social media accounts, and help maintain our strong brand presence. You are representing the CEO & Founder, Catherine Kontos.
Key Responsibilities:
Client Care & Communication
-
Respond promptly and professionally to client inquiries
-
Maintain organized communication across multiple client accounts with different needs
-
Support client onboarding and manage follow-ups
-
Collect client feedback and provide suggestions to enhance service quality
Social Media Management
-
Plan, create, and schedule content across Instagram, Facebook, LinkedIn, and other platforms (Canva, Meta Ads)
-
Manage multiple social media accounts, ensuring a consistent and engaging brand voice (Media Buisness Manager)
-
Interact with followers, reply to messages/comments, and grow community engagement
-
Track performance analytics and adapt strategies accordingly
Brand & Organizational Support
-
Assist in writing newsletters and email campaigns
-
Help coordinate virtual events, product launches, or webinars
-
Collaborate on creative content and maintain brand consistency
Requirements
-
Excellent written and verbal communication skills in English
-
Experience in customer service, community management, or client relations
-
Strong knowledge of social media platforms and content strategies
-
Ability to meet deadlines and stay extremely organized
-
Comfortable managing multiple accounts with different needs
-
Proactive, reliable, and able to work independently
Bonus Skills
-
Interest or background in retreats, wellness, or personal development
-
Experience with Canva, Meta Business Suite, email platforms, ConvertKit, and CRMs
Benefits:
- Mostly Remote (Sometimes In-Person Meetings) - Flexible Hours
Salary is 18$-20$ per hour
About RetreatBoss™
As a leading Retreat Expert since 2012, we help retreat leaders create profitable and transformational retreats both for their own business or for others.
Services we offer:
Are you in human resources looking to hire a retreat planner?
We at RetreatBoss™ take care of all these details so you can focus on your attendees and their needs. No need to worry about finding venues or speakers or scheduling sessions again!
We have assisted venues, companies, and individuals in planning retreats tailored to their goals and budgets.
We have built a vast network of trusted partners worldwide to give clients endless possibilities and reach. We qualify and assess all suppliers to assure quality and professionalism. With us, you will save money, time, and energy. Let us do the work for you.
Have you ever dreamed of leading your own retreats for yourself or for others?
RetreatBoss™ offers the following courses:
Learn how to create, plan and sell out profitable retreats for your business.
If you in the wellness industry we have a course where you will:
Learn how to create life-changing retreats your clients will love. Avoid costly mistakes and get soldout fast! You will learn strategies from conception to post-retreat, creating a most effective, impactful, and profitable event.
If you a travel or event planner, we have a course where you will:
Create your own travel industry brand with easy to follow steps. Discover the secrets to creating unforgettable retreats with this 5-week course. From planning, executing and delivering quality events that are guaranteed not be forgotten - you'll learn all there is know on how to make your business stand out from other providers.
Communications & Client Experience Coordinator
Top Benefits
About the role
Job Title: Communications & Client Experience Coordinator Company: RetreatBoss
Location: Remote mostly but must be located in the area for onsite work (Greater Montreal Area, Quebec)
Job Type: Part-Time (with potential to transition to Full-Time, Mon-Fri)
About RetreatBoss
RetreatBoss is a premier platform supporting entrepreneurs, wellness leaders, and coaches in designing and launching transformational retreats. We empower retreat creators with expert guidance, tools, and strategies to lead impactful and profitable experiences.
Role Overview
We are looking for a highly motivated and creative Communications, Client Care & Social Media Manager to join our growing team. This role is ideal for someone passionate about wellness, digital communication, and creating outstanding client experiences. You’ll manage client communications, multiple social media accounts, and help maintain our strong brand presence. You are representing the CEO & Founder, Catherine Kontos.
Key Responsibilities:
Client Care & Communication
-
Respond promptly and professionally to client inquiries
-
Maintain organized communication across multiple client accounts with different needs
-
Support client onboarding and manage follow-ups
-
Collect client feedback and provide suggestions to enhance service quality
Social Media Management
-
Plan, create, and schedule content across Instagram, Facebook, LinkedIn, and other platforms (Canva, Meta Ads)
-
Manage multiple social media accounts, ensuring a consistent and engaging brand voice (Media Buisness Manager)
-
Interact with followers, reply to messages/comments, and grow community engagement
-
Track performance analytics and adapt strategies accordingly
Brand & Organizational Support
-
Assist in writing newsletters and email campaigns
-
Help coordinate virtual events, product launches, or webinars
-
Collaborate on creative content and maintain brand consistency
Requirements
-
Excellent written and verbal communication skills in English
-
Experience in customer service, community management, or client relations
-
Strong knowledge of social media platforms and content strategies
-
Ability to meet deadlines and stay extremely organized
-
Comfortable managing multiple accounts with different needs
-
Proactive, reliable, and able to work independently
Bonus Skills
-
Interest or background in retreats, wellness, or personal development
-
Experience with Canva, Meta Business Suite, email platforms, ConvertKit, and CRMs
Benefits:
- Mostly Remote (Sometimes In-Person Meetings) - Flexible Hours
Salary is 18$-20$ per hour
About RetreatBoss™
As a leading Retreat Expert since 2012, we help retreat leaders create profitable and transformational retreats both for their own business or for others.
Services we offer:
Are you in human resources looking to hire a retreat planner?
We at RetreatBoss™ take care of all these details so you can focus on your attendees and their needs. No need to worry about finding venues or speakers or scheduling sessions again!
We have assisted venues, companies, and individuals in planning retreats tailored to their goals and budgets.
We have built a vast network of trusted partners worldwide to give clients endless possibilities and reach. We qualify and assess all suppliers to assure quality and professionalism. With us, you will save money, time, and energy. Let us do the work for you.
Have you ever dreamed of leading your own retreats for yourself or for others?
RetreatBoss™ offers the following courses:
Learn how to create, plan and sell out profitable retreats for your business.
If you in the wellness industry we have a course where you will:
Learn how to create life-changing retreats your clients will love. Avoid costly mistakes and get soldout fast! You will learn strategies from conception to post-retreat, creating a most effective, impactful, and profitable event.
If you a travel or event planner, we have a course where you will:
Create your own travel industry brand with easy to follow steps. Discover the secrets to creating unforgettable retreats with this 5-week course. From planning, executing and delivering quality events that are guaranteed not be forgotten - you'll learn all there is know on how to make your business stand out from other providers.