Job Purpose

Reporting to the Director of Dynamics 365 Delivery, you will use your expertise to ensure the implementation of industry best practices. You will be the primary product expert internally and will be working in close collaboration with each member of the development and consulting teams. You will also be involved in the various phases of the sales cycle, the analysis of client needs, the customization and configuration of solutions as well as user training. Moreover, you will be using your skills as an analyst and your consulting expertise by being involved directly in large-scale projects and client support.

Duties and responsibilities

• Meet with clients to analyze and understand their needs
• Produce analysis reports detailing your conclusions and recommendations
• Implementation of Microsoft Dynamics 365 Business Central and its add-on products
• Installation, training, upgrading, configuration, support, and documentation of 365 Business Central
• Ability to provide Post-implementation support (help desk
• Provide onsite and offsite consulting services and support to Dynamics 365 Business Central clients
• Actively work on resolving technical issues and establishing improved solutions
• Participate to product demonstrations during the sales process
• Other related tasks relevant to the deployment and support of the solutions in the client’s environment
• Ability to work closely with technical staff to define and document user requirements and functional specifications

Qualifications

• 3+ years Dynamics 365 Business Central/ NAV implementations experience
• Bachelor's Degree in Computer Science, Computer Engineering, or equivalent experience
• Experience in consulting environment strongly preferred
• Experience with modeling business process and translating requirements into a business application
• Excellent presentation and communication skills targeted to effectively present information to C-level management, public groups, and/or board of directors
• Excellent organizational skills, attention to quality, self-motivation, and a desire to succeed
• Possess a professional presence suitable for direct client interaction by telephone or in-person
• Experience with 365 Business Central/NAV Manufacturing and/or Warehouse Management (version 2013 or higher) a plus
• Ability to interface with clients both in person and remotely
• Advanced experience and demonstrated knowledge of Microsoft Office Suite
• Ability to learn new business processes or applications very quickly
• Ability to express ideas clearly, concisely in understandable form, both orally and in writing
• Ability to establish and maintain effective working relationships
• General Knowledge of Microsoft Technologies (MS SQL Server, MS .NET, MS SharePoint, MS Business Intelligence)
• Must be Canada -based and have legal authorization to work in Canada

Qualified candidates will be asked to complete a Predictive Index survey as part of the application process

About Endeavour Solutions

Endeavour Solutions is a top Microsoft Partner for ERP, CRM, and AI Cloud Business Applications providing SMB, mid-market, and corporate clients with advisory services, implementation & training, and ongoing support for their Microsoft Business Applications. Key focus areas include Microsoft Dynamics 365, Power Platform, Business Central, and Dynamics GP, supporting clients across the United States and Canada.

With offices coast-to-coast across Canada and the United States, Endeavour Solutions works with over 1,100 active clients spanning each of the major time zones across North America. Founded in 1989, Endeavour operates several key brands, including Endeavour Solutions, GP Support North, and Purely CRM

Endeavour's AODA Statement of Commitment

Endeavour Solutions is an equal opportunity employer that does not discriminate against any employee or applicant based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, creed, sex, sexual orientation, age, record of offences, marital status, family status or disability. Endeavour is committed to a fair and inclusive work environment. We will endeavor to accommodate the needs of qualified applicants in all parts of the hiring process.