Position: Quality Assurance Supervisor - Manufacturing Location: Oakville, Ontario – This role requires to be on-site on a full-time basis Status: Permanent, full-time Are you passionate about food safety and ready to make your mark? We’re looking for a dynamic QA Supervisor to join our Oakville food manufacturing team. In this role, you’ll champion product quality, guide and inspire your QA team, and partner with production to keep our standards at their best.

If you thrive in a fast-paced environment, love problem-solving, and want to be part of a company that values continuous improvement; let’s talk!

Reporting to the Quality Assurance Manager, you will play a key role in partnering with our operations team to bring quality and regulatory standards to life — making sure every product meets our strict requirements and exceeds customer expectations.

At Quadra, we put people first so that together, we can reimagine the possibilities. When you join Quadra, you'll be part of a 48+ years old organization that is dedicated to its 550+ employees located in Canada and the United States. We not only offer an engaging and collaborating culture, but also a great family-oriented environment, autonomy, and flexibility. In addition, Quadra is proud to be recognized as one of the Best Managed Companies for over 21 years and certified as a Great Place to Work®.

What would be your main responsibilities as a QA Supervisor? :

• Working closely with the QA Manager to support the overall effectiveness of the quality department and quality systems, ensuring consistent application of best practices related to testing/inspection methods, analysis, and auditing techniques
• Overseeing the day-to-day activities of the laboratory and QA Technicians to ensure all production quality activities are completed ensuring maintenance of accurate records of quality assurance activities, including test results, food safety checks, inspection reports, and corrective actions taken
• Conducting regular inspections (i.e. GMP, production processes, etc.) to identify conformance to and deviations from quality standards.
• Performing document reviews focusing on completeness and compliance.
• Tracking and managing laboratory key performance indicators with a focus on continuous improvement objectives.
• Tracking and managing laboratory supplies and consumables inventories to ensure continuity of testing.
• Managing maintenance and calibration programs for laboratory and relevant production equipment.
• Working closely with Operations Management & Staff to promote and drive a strong Food Safety Culture
• Providing support during regulatory and customer audits, ensuring readiness and compliance
• Maintaining and supporting the Hold and Release program
• Aiding in investigations for Supplier NC and for customer complaints.
• Supporting and focusing on on-time closure of deviations and corrective action/preventative action items related to internally and externally identified non-conformances.
• Handling special projects and other duties as assigned.

The ideal candidate will bring the following proven qualifications and skills:

• Minimum of five-years (5) experience in quality assurance, quality control role working in a food manufacturing environment with at least 2 years in a leadership role
• Post-secondary Diploma or Bachelor’s degree in Science, Food Science, Chemistry or related field
• Excellent communication skills both written & verbal
• Ability to build collaborative relationships by developing, maintaining and strengthening partnerships with internal stakeholders
• Strong communication skills and collaboration skills to work cross-functionally as well as coach and motivate a QA Team
• Experience with internal audits, CAPA and customer complaint resolution
• Excellent technical skills, problem-solving abilities and attention to detail
• Strong computer skills including Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) and familiarity with quality management systems and related software are advantageous (Salesforce, ERP).
• Teamwork orientation and flexibility in a high-performance culture
• Ability to make decisions in a timely manner and resolve conflicts
• Strong knowledge of food safety standards and familiarity with regulatory requirements such as but not limited to BRC 9, OHSA, WSIA, ESA, CSA, Ontario Fire Code and HRA.

At Quadra, we provide an engaging and supportive culture that fosters collaboration, a family-oriented atmosphere, and a high degree of autonomy and flexibility. You’ll have the chance to be part of a professional, innovative, and fun team within a growing, people-centric organization that has earned Great Place to Work® certification.

Why should you chose us ? Here’s some of the benefits of joining Quadra!:

• Competitive salary and generous performance incentive program
• Comprehensive benefits package including dental, medical, HSA, paramedical, etc.
• Employee wellness initiatives designed to enhance quality of life, including a Wellness Portfolio and virtual wellness and mental health program
• Access to virtual care/telemedicine services for you and your family, offering 24/7 physician availability
• Retirement plan with employer matching and several long-term investment programs
• Generous vacation, personal days and flex days and additional stat holidays !
• Helping each other and having fun are part of our core values!
• A strong company culture build on collaboration, fun and mutual support – core values that define our workplace
• A fully digital environment that embraces innovation
• Strong training programs designed to support your integration to this role
• Opportunities for advancement and professional development; a growing company that focuses on its people!
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Employee recognition program (years of service, merit awards, etc.)
• A stable, private, family-owned company with a strong infrastructure and foundation
• Employee assistance program (EAP)
• Employee referral program ($)
• And much more

Compensation Information: The annual base pay range for this position is reasonably expected to be $71,600 to $111,900 . Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.

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Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.