About the role
Are you an experienced leader with strong technical knowledge in fire protection systems and a passion for developing people? Levitt-Safety is hiring for a Service Supervisor to lead a growing team in delivering critical life safety services in the Val-d'Or region.
About the Role:
As the Service Supervisor, you’ll be responsible for leading and expanding our Vehicle Fire Suppression System (VFSS) and Fire Life Safety service operations. This hands-on role combines team leadership, safety management, operational oversight, and business development. You'll guide a team of skilled technicians, ensure compliance with safety and quality standards, and help drive growth in this essential service area.
What You’ll Do:
- Lead, mentor, and support a team of VFSS and Fire Life Safety technicians.
- Provide coaching, performance feedback, and regular training to maintain high service standards.
- Foster a collaborative, accountable, and safety-driven work environment.
- Ensure all team certifications are current and provide technical training as needed.
- Independently plan team resources to meet customer and work demands.
- Conduct safety orientations, lead toolbox talks, and enforce safety protocols.
- Promote reporting of near-misses, complete hazard assessments, and ensure safety compliance.
- Conduct monthly building audits and home inspections.
- Drive a zero-incident culture with consistent mentoring and oversight.
- Oversee vehicle and equipment maintenance in compliance with FOSS standards.
- Conduct tool and equipment audits, ensuring a clean and organized shop.
- Manage inventory, forecast material needs, and coordinate with internal teams on project planning.
- Support field service work as required and maintain budget targets.
- Identify and pursue opportunities to grow service revenue in VFSS and Fire Life Safety.
- Maintain strong customer relationships and deliver exceptional service experiences.
- Collaborate with coordinators to optimize scheduling and project efficiency.
What You Bring to the Role:
- Proven leadership experience in a service, technical, or field-based role.
- Strong technical background in VFSS and Fire Life Safety systems.
- Self-motivated with a proactive and entrepreneurial approach.
- Deep commitment to health and safety excellence.
- Ability to manage priorities, budgets, and customer expectations.
- Bilingual in French and English is a must!
You will support a strong safety culture and service team by being a part of regular safety meetings, ensuring adherence to safe work practices, and proactively identifying and addressing hazards. This role models safe behavior, works closely with the Quality team to uphold service standards and contributes to incident prevention and continuous improvement in safety performance.
Proficiency in both French and English is required for this position to effectively meet the needs of our Francophone and Anglophone customers, with a priority on serving our French-speaking clientele in compliance with Quebec’s Charter of the French Language. This bilingual requirement also ensures our team can access and understand technical information in English provided by our national and international manufacturers and suppliers. These skills enable us to deliver precise, high-quality service to all partners and uphold our commitment to excellence.
Levitt-Safety is committed to the principle of employment equity in the workplace and ensures that our practices of hiring are based on qualifications and ability. We invite all applicants, including persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. We understand that experience comes in many forms and encourage applications from diverse backgrounds. If you require any accommodation in the application process, please contact us at talent@levitt-safety.com in the application. We will review applications as they are received and look forward to hearing from you.
About Levitt-Safety
Safety Matters – It’s All That We Do
Levitt-Safety is a national provider of life, fire and environmental safety products and services. With strategically located branches across Canada, Levitt-Safety is ideally equipped to serve companies of any size or industry who want to create a culture of safety in their organization. We are proud to be a Platinum Member of Canada's Best Managed Companies for 2019.
After more than 80 years in business, we understand that the safety of employees and facilities goes way beyond products which is why we offer a complete range of safety-related services. As a trusted safety partner, we are here to advise our clients on new safety standards and protocols – or simply help enhance existing programs. We help our clients remain in compliance to all applicable legislation, avoid accident claims, and most importantly, keep employees working safely. Mission: Our mission is to continually add value by partnering with our customers to solve their fire, safety and environmental challenges with quality products supported by excellent service from motivated, knowledgeable people.
About the role
Are you an experienced leader with strong technical knowledge in fire protection systems and a passion for developing people? Levitt-Safety is hiring for a Service Supervisor to lead a growing team in delivering critical life safety services in the Val-d'Or region.
About the Role:
As the Service Supervisor, you’ll be responsible for leading and expanding our Vehicle Fire Suppression System (VFSS) and Fire Life Safety service operations. This hands-on role combines team leadership, safety management, operational oversight, and business development. You'll guide a team of skilled technicians, ensure compliance with safety and quality standards, and help drive growth in this essential service area.
What You’ll Do:
- Lead, mentor, and support a team of VFSS and Fire Life Safety technicians.
- Provide coaching, performance feedback, and regular training to maintain high service standards.
- Foster a collaborative, accountable, and safety-driven work environment.
- Ensure all team certifications are current and provide technical training as needed.
- Independently plan team resources to meet customer and work demands.
- Conduct safety orientations, lead toolbox talks, and enforce safety protocols.
- Promote reporting of near-misses, complete hazard assessments, and ensure safety compliance.
- Conduct monthly building audits and home inspections.
- Drive a zero-incident culture with consistent mentoring and oversight.
- Oversee vehicle and equipment maintenance in compliance with FOSS standards.
- Conduct tool and equipment audits, ensuring a clean and organized shop.
- Manage inventory, forecast material needs, and coordinate with internal teams on project planning.
- Support field service work as required and maintain budget targets.
- Identify and pursue opportunities to grow service revenue in VFSS and Fire Life Safety.
- Maintain strong customer relationships and deliver exceptional service experiences.
- Collaborate with coordinators to optimize scheduling and project efficiency.
What You Bring to the Role:
- Proven leadership experience in a service, technical, or field-based role.
- Strong technical background in VFSS and Fire Life Safety systems.
- Self-motivated with a proactive and entrepreneurial approach.
- Deep commitment to health and safety excellence.
- Ability to manage priorities, budgets, and customer expectations.
- Bilingual in French and English is a must!
You will support a strong safety culture and service team by being a part of regular safety meetings, ensuring adherence to safe work practices, and proactively identifying and addressing hazards. This role models safe behavior, works closely with the Quality team to uphold service standards and contributes to incident prevention and continuous improvement in safety performance.
Proficiency in both French and English is required for this position to effectively meet the needs of our Francophone and Anglophone customers, with a priority on serving our French-speaking clientele in compliance with Quebec’s Charter of the French Language. This bilingual requirement also ensures our team can access and understand technical information in English provided by our national and international manufacturers and suppliers. These skills enable us to deliver precise, high-quality service to all partners and uphold our commitment to excellence.
Levitt-Safety is committed to the principle of employment equity in the workplace and ensures that our practices of hiring are based on qualifications and ability. We invite all applicants, including persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. We understand that experience comes in many forms and encourage applications from diverse backgrounds. If you require any accommodation in the application process, please contact us at talent@levitt-safety.com in the application. We will review applications as they are received and look forward to hearing from you.
About Levitt-Safety
Safety Matters – It’s All That We Do
Levitt-Safety is a national provider of life, fire and environmental safety products and services. With strategically located branches across Canada, Levitt-Safety is ideally equipped to serve companies of any size or industry who want to create a culture of safety in their organization. We are proud to be a Platinum Member of Canada's Best Managed Companies for 2019.
After more than 80 years in business, we understand that the safety of employees and facilities goes way beyond products which is why we offer a complete range of safety-related services. As a trusted safety partner, we are here to advise our clients on new safety standards and protocols – or simply help enhance existing programs. We help our clients remain in compliance to all applicable legislation, avoid accident claims, and most importantly, keep employees working safely. Mission: Our mission is to continually add value by partnering with our customers to solve their fire, safety and environmental challenges with quality products supported by excellent service from motivated, knowledgeable people.