About the role
Position: Dynamics 365 Architect
Location: Canada Remote
Duration: Long Term Contract
Mandatory skills
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
- At least 6 years of experience in Microsoft Dynamics D365 CRM
Detailed JD (Roles and Responsibilities)
- Architecture & Solution Design
- Design and document scalable data models and data ingestion pipelines for D365 Customer Insights (CI: Data).
- Develop architectural diagrams that map key entities and customer touchpoints between D365 Sales (Contacts, Opportunities, Activities), Motion.com (Web visits, carts, form fills), ERPs: eCOS & Epicor Prophet21 (Orders, Invoices, Product Lines, Customer Hierarchy)
- Establish identity resolution strategies to unify customer profiles across systems.
- Integration Development
- Develop data connectors and ingestion pipelines (Power Query, Azure Data Factory, APIs) to feed CI Data.
- Configure real-time and batch ingestion of behavioral, transactional, and CRM data.
- Collaborate with ERP and web teams to expose APIs or SFTP pipelines as needed for CI ingestion.
- CI: Journeys Configuration
- Set up event triggers and customer journeys within D365 CI: Journeys for targeted marketing and lifecycle automation.
- Integrate journey orchestration with D365 Marketing or 3rd-party systems (e.g., email, SMS, site personalization).
- Security & Governance
- Implement and document role-based access, data sensitivity labels, and consent management.
- Partner with IT Security and Compliance to ensure adherence to Motion’s data governance policies.
- Cross-System Alignment & Enablement
- Collaborate with CRM, ERP, and Web teams to align data definitions, business rules, and ownership.
- Support Power BI team by enabling enriched CI datasets for analytics and segmentation.
- Conduct workshops and training sessions for Marketing, Sales Ops, and Data Analysts on CI capabilities and usage.
- Operational Support & Iteration
- Monitor data ingestion jobs, health of connections, and data refresh schedules.
- Implement error logging, retry logic, and alerting mechanisms for data pipelines.
Thanks & Regards
Rakesh Vangala
Team Lead
Burgeon IT Services LLC.
Contact: 302-439-7230
Email Id: rakesh@burgeonits.com OR rakesh.v@burgeonits.net
Website: www.burgeonits.com, LinkedIn: linkedin.com/in/rakesh-v-ba1422177
About BURGEON IT SERVICES
Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Burgeon is located in USA, AUSTRALIA & INDIA.
Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.
Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.
Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.
Our Culture
Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.
Vision
To provide the highest quality IT resources for small, medium, and Fortune 500 companies.
Mission
At Burgeon we are passionate about matching great people with great companies.
Values
Achieving our mission requires intelligent, energetic and committed people who possess:
About the role
Position: Dynamics 365 Architect
Location: Canada Remote
Duration: Long Term Contract
Mandatory skills
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
- At least 6 years of experience in Microsoft Dynamics D365 CRM
Detailed JD (Roles and Responsibilities)
- Architecture & Solution Design
- Design and document scalable data models and data ingestion pipelines for D365 Customer Insights (CI: Data).
- Develop architectural diagrams that map key entities and customer touchpoints between D365 Sales (Contacts, Opportunities, Activities), Motion.com (Web visits, carts, form fills), ERPs: eCOS & Epicor Prophet21 (Orders, Invoices, Product Lines, Customer Hierarchy)
- Establish identity resolution strategies to unify customer profiles across systems.
- Integration Development
- Develop data connectors and ingestion pipelines (Power Query, Azure Data Factory, APIs) to feed CI Data.
- Configure real-time and batch ingestion of behavioral, transactional, and CRM data.
- Collaborate with ERP and web teams to expose APIs or SFTP pipelines as needed for CI ingestion.
- CI: Journeys Configuration
- Set up event triggers and customer journeys within D365 CI: Journeys for targeted marketing and lifecycle automation.
- Integrate journey orchestration with D365 Marketing or 3rd-party systems (e.g., email, SMS, site personalization).
- Security & Governance
- Implement and document role-based access, data sensitivity labels, and consent management.
- Partner with IT Security and Compliance to ensure adherence to Motion’s data governance policies.
- Cross-System Alignment & Enablement
- Collaborate with CRM, ERP, and Web teams to align data definitions, business rules, and ownership.
- Support Power BI team by enabling enriched CI datasets for analytics and segmentation.
- Conduct workshops and training sessions for Marketing, Sales Ops, and Data Analysts on CI capabilities and usage.
- Operational Support & Iteration
- Monitor data ingestion jobs, health of connections, and data refresh schedules.
- Implement error logging, retry logic, and alerting mechanisms for data pipelines.
Thanks & Regards
Rakesh Vangala
Team Lead
Burgeon IT Services LLC.
Contact: 302-439-7230
Email Id: rakesh@burgeonits.com OR rakesh.v@burgeonits.net
Website: www.burgeonits.com, LinkedIn: linkedin.com/in/rakesh-v-ba1422177
About BURGEON IT SERVICES
Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Burgeon is located in USA, AUSTRALIA & INDIA.
Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.
Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.
Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.
Our Culture
Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.
Vision
To provide the highest quality IT resources for small, medium, and Fortune 500 companies.
Mission
At Burgeon we are passionate about matching great people with great companies.
Values
Achieving our mission requires intelligent, energetic and committed people who possess: