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Real Estate Administrator

eXp Realty5 days ago
Georgetown, Ontario
Mid Level
full_time

About the role

About Us

At The Robbio Nicolle Real Estate Team, we’re redefining the client experience in luxury real estate through excellence, integrity, and service. With over half a billion dollars in real estate experience, our team blends expert strategy with a personal touch. We are growing and looking for the right team member to help support our fast-paced success.

Overview

We are seeking a motivated and detail-oriented Licensed Real Estate Assistant to support our dynamic real estate team. This role is essential in ensuring smooth operations and providing exceptional service to clients on behalf of a Top 1% Producing Real Estate Broker in the GTA. The ideal candidate will possess strong organizational skills, a customer-focused mindset, and the ability to communicate effectively in both English and another language, enhancing our outreach to diverse clientele.

Role Expectations

  • Manage email and responses
  • Manage calls and mitigate solutions on the calls
  • Coordinate with the team for listing and buyer related transactions
  • Assist and manage scheduleAttend appointments to ensure client experience and communication expectations are established
  • Maintain and nurture current and past client relationships
  • Draft listing contracts
  • Draft buyer contracts
  • Draft supporting offer related documents (amendments, schedules, notice of fulfilment etc.)
  • Coordinate and assist in client retention activities (client appreciation event, annual property reports, birthday touches, gift arrangements etc.)
  • Maintain and keep the database for clean filing
  • Assist with bookkeeping coordination with bookkeepers and accountants
  • Point of contact with all dedicated professionals (lawyers, mortgage brokers, accountant, bookkeeper, financial advisor, life insurance rep)
  • Communicate with team and vendors where necessary
  • Attend meetings with dedicated professionals to ensure clear communication
  • Set up client prospect searches & sales reports

Qualifications

  • Previous administrative experience in real estate.
  • Ontario Real Estate License (great-to-have)
  • Strong communication skills with the ability to engage effectively with clients and colleagues.
  • Proficient with Follow Up Boss through and through (This is our main database system to track all client communication, client information and metrics for the business).
  • Proficient with Slack (This is the main internal message forum to keep communication with the back end team).
  • Email management and filing system
  • Google drive filing systems and management
  • TREB / MLS ◦ MATRIX / MLS (These are the main interfaces for the real estate system. The actual back end of the MLS system)

Join our team as a Real Estate Assistant and contribute to creating positive experiences for our clients while developing your career in the real estate industry.

About eXp Realty

Real Estate
10,000+

eXp Realty, The Real Estate Cloud Brokerage, is the fastest-growing, global residential real estate company.

As a subsidiary of a publicly traded company, eXp Realty uniquely offers real estate professionals within its ranks opportunities to earn eXp World Holdings stock for production and contributions to overall company growth.