Senior Vice President, National Business Development - Insurance Industry - HYBRID
Top Benefits
About the role
Company:
ClaimsPro LPSenior Vice President, National Business Development - Insurance Industry - HYBRID (Toronto)
Senior Vice President, (SVP) National Business Development
As the leader of the National Business Development team, the Senior Vice President, National Business Development will be responsible for driving net new business and account management functions ensuring highly productive relationships and client partnerships are maintained. This role will be focused on ensuring we maintain and develop ClaimsPro’s market relationships with existing clients, and also to drive new business with new opportunities and accounts. Critically, the role requires an excellent knowledge of the insurance market in Canada, including Risk Managers, Brokers and Insurers. Additionally, the role requires the ability to design and deliver strategic development plans to ensure targeted market growth. This role requires hands-on financial service industry experience with a track record of client development, 10+ years of sales execution, strategic negotiations, and ability to provide continued enterprise growth and opportunity across the organization.
Organizational Alignment:
Reports to the President, ClaimsPro
Key Performance Factors:
- Centralized focus on relationship management, profitable client growth, customer retention by executing consistent and effective client contact
- Leadership of National Business Development team
- Delivery of strategic plans to grow the business
- Collaboration for Operational teams to ensure successful delivery of client expectations and requests
- Delivery of revenue targets, new business and organic growth for ClaimsPro
Job Responsibilities:
Sales:
- Participation, development and execution of Corporate (Private and Public Sector), Broker and Insurer sales results and new business opportunities
- Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities
- Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives
- Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners
- Maintain competitive market intelligence to leverage opportunities in the marketplace
- Drive corporate objectives with demonstrated creativity and client sensitivity through strategic business approaches and sales innovation
- Execute corporate positioning via appropriate distribution channels: sales training, trade shows, conventions, RFP’s, negotiations, competitive analysis, SLA’s and contract renewals
- Develop and lead Client presentations, systems/technology demonstrations, process and workflow solutions
Account Management:
- Develop and achieve annual sales forecasts, budgets, and business plans
- Responsible for key account management, and expansion of organic growth opportunities
- Accountability for all sales initiatives relating to the service of National Accounts, overall strategic direction, price and process improvement of accounts
- Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans
Accountabilities:
- Implementation of sales revenue targets and performance objectives
- Work with all internal business intelligence to ensure client deliverables and growth for all accounts
- Ensure that highly productive Client partnerships are maintained with insurers, brokers and industry stakeholders
- Accountable for maintaining accurate updated client data: Contacts, all Client related documents (contracts, rate schedule, and proposals)
Additional Responsibilities:
- Participate in marketing events; seminars, trade shows, conferences and industry functions
- Occasional travel will be required
- Develop relationships and cross sell with the other SCM companies
Qualifications and Experience:
- Minimum of10+ years experience in the insurance industry, in a sales role and in account management
- 5+ years of leadership experience
- CIP, CRM, CSP beneficial
- Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting
- Strong problem identification and resolution skills
- Demonstrates strong presentation skills and a solutions and service orientation
- Excellent oral and written communication skills
Environment & Working Conditions:
- Positive Team Dynamics
- Innovative
- Resourceful
- Self-Management – working remote and in office
- Analytical
- Negotiator
- Goal driven
- Downtown Office: 145 King Street West
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.
Senior Vice President, National Business Development - Insurance Industry - HYBRID
Top Benefits
About the role
Company:
ClaimsPro LPSenior Vice President, National Business Development - Insurance Industry - HYBRID (Toronto)
Senior Vice President, (SVP) National Business Development
As the leader of the National Business Development team, the Senior Vice President, National Business Development will be responsible for driving net new business and account management functions ensuring highly productive relationships and client partnerships are maintained. This role will be focused on ensuring we maintain and develop ClaimsPro’s market relationships with existing clients, and also to drive new business with new opportunities and accounts. Critically, the role requires an excellent knowledge of the insurance market in Canada, including Risk Managers, Brokers and Insurers. Additionally, the role requires the ability to design and deliver strategic development plans to ensure targeted market growth. This role requires hands-on financial service industry experience with a track record of client development, 10+ years of sales execution, strategic negotiations, and ability to provide continued enterprise growth and opportunity across the organization.
Organizational Alignment:
Reports to the President, ClaimsPro
Key Performance Factors:
- Centralized focus on relationship management, profitable client growth, customer retention by executing consistent and effective client contact
- Leadership of National Business Development team
- Delivery of strategic plans to grow the business
- Collaboration for Operational teams to ensure successful delivery of client expectations and requests
- Delivery of revenue targets, new business and organic growth for ClaimsPro
Job Responsibilities:
Sales:
- Participation, development and execution of Corporate (Private and Public Sector), Broker and Insurer sales results and new business opportunities
- Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities
- Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives
- Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners
- Maintain competitive market intelligence to leverage opportunities in the marketplace
- Drive corporate objectives with demonstrated creativity and client sensitivity through strategic business approaches and sales innovation
- Execute corporate positioning via appropriate distribution channels: sales training, trade shows, conventions, RFP’s, negotiations, competitive analysis, SLA’s and contract renewals
- Develop and lead Client presentations, systems/technology demonstrations, process and workflow solutions
Account Management:
- Develop and achieve annual sales forecasts, budgets, and business plans
- Responsible for key account management, and expansion of organic growth opportunities
- Accountability for all sales initiatives relating to the service of National Accounts, overall strategic direction, price and process improvement of accounts
- Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans
Accountabilities:
- Implementation of sales revenue targets and performance objectives
- Work with all internal business intelligence to ensure client deliverables and growth for all accounts
- Ensure that highly productive Client partnerships are maintained with insurers, brokers and industry stakeholders
- Accountable for maintaining accurate updated client data: Contacts, all Client related documents (contracts, rate schedule, and proposals)
Additional Responsibilities:
- Participate in marketing events; seminars, trade shows, conferences and industry functions
- Occasional travel will be required
- Develop relationships and cross sell with the other SCM companies
Qualifications and Experience:
- Minimum of10+ years experience in the insurance industry, in a sales role and in account management
- 5+ years of leadership experience
- CIP, CRM, CSP beneficial
- Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting
- Strong problem identification and resolution skills
- Demonstrates strong presentation skills and a solutions and service orientation
- Excellent oral and written communication skills
Environment & Working Conditions:
- Positive Team Dynamics
- Innovative
- Resourceful
- Self-Management – working remote and in office
- Analytical
- Negotiator
- Goal driven
- Downtown Office: 145 King Street West
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.