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The Travel Corporation USA logo

Sales Consultant, Guest Experiences (Remote)

Remote
Markham, ON
$19/hour
Mid Level
full_time

Top Benefits

Base Pay: $19/hour
Performance-based incentives
$3,000 annual learning and certification stipend

About the role

ABOUT US

At The Travel Corporation (TTC), we don’t just sell travel—we design life-changing experiences that connect people to the world and each other. With over a century of expertise, 70+ countries served, and an unmatched portfolio of award-winning brands, TTC leads the way in purpose-driven travel.

If you’re energized by closing sales, delivering standout guest experiences, and growing in a fast-paced, customer-first environment, we invite you to join our high-performing sales team. Here, sales enablement meets purpose—and your success fuels our guests’ unforgettable journeys.

YOUR IMPACT

As a Sales Consultant, you are the critical link between curiosity and conversion. You’ll serve as a trusted advisor, guiding prospective guests and travel partners through the vacation planning journey with confidence, enthusiasm, and expertise. You’ll manage inbound and outbound leads, actively engage warm prospects, and convert interest into bookings using a consultative, relationship-based sales approach.

KEY RESPONSIBILITIES

  • Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a strategic consultative sales approach.
  • Own your sales pipeline in Salesforce—log all activity, track follow-ups, and manage your portfolio of opportunities to closure.
  • Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest’s or advisor’s needs.
  • Maximize performance through disciplined lead follow-up, thoughtful discovery, and consistent outbound re-engagement.
  • Deliver exceptional service while achieving KPIs tied to conversion, retention, call quality, and guest satisfaction.
  • Stay current on product offerings, brand promotions, and travel trends to maintain expertise and credibility.
  • Contribute to team success by participating in enablement sessions, sharing best practices, and hitting collective goals.
  • Build loyalty and repeat business through personalized service and long-term relationship building.

WHAT’S IN IT FOR YOU

Compensation & Incentives

  • Base Pay: $19/hour
  • Performance-based incentives

Sales Enablement & Growth

  • $3,000 annual learning and certification stipend
  • Access to global training programs and internal mobility
  • Clear pathways into senior B2C sales, B2B accounts, and sales leadership roles

Purpose & Perks

  • 2 paid volunteer days per year
  • Be part of a sustainability-forward company committed to making travel matter

WHAT YOU BRING

Competencies:

  • Goal-Oriented: You thrive in a target-driven environment and love achieving (and exceeding) quotas.
  • Consultative Selling: You ask smart questions, listen actively, and guide customers to the right-fit product.
  • CRM Fluency: You’re confident navigating Salesforce to manage leads, track activity, and drive conversions.
  • B2B/B2C Savvy: You understand the nuances of both guest-facing and trade-partner support.
  • Relationship Builder: You’re authentic, engaging, and skilled at building rapport that drives repeat business.
  • Team Player: You share wins, collaborate generously, and contribute to a positive sales culture.

OTHER DETAILS

  • Must be available for flexible shifts, including evenings and weekends.
  • Overtime may be required during peak periods.
  • TICO Certification required within 60 days of hire (covered by TTC).

DIVERSITY & INCLUSION

We celebrate diversity in all its forms and are committed to fostering an inclusive culture. If you bring passion, professionalism, and a hunger to grow—we want to meet you.

The Travel Corporation is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

About The Travel Corporation USA

Hospitality
51-200

The Travel Corporation is a highly successful international travel group with over 25 award-winning brands. These include luxury hotels and boutique river cruise ships, niche tour operators and other leisure interests. Our guiding principle is one of providing the most enjoyable, enriching travel experience for its customers across the globe.

Our Company is family-owned and has been in business for four generations over nine decades. The Group maintains an uncompromising commitment to offering the highest standards of product integrity, outstanding service and leisure experiences. We serve over one million customers per year, and are dedicated to providing them with excellent service, value and quality in every one of our businesses. Each brand is strategically positioned and is clearly differentiated in its market sector. These brands are seen as market leaders in their respective niches.

Since we are privately-owned and financially independent, the company takes a long-term vision and strategy with our brands, with an ethos of attention to detail in all aspects of our business. Operating in 60 countries, on five continents, with over 35 offices and more than 4,000 team members, the multi-cultural vibrancy of our global business ensures a robust and dynamic future.

About Us? Our philosophy is simple. To create enriching experiences for our travelers by combining an unbeatable mix of exceptional service and quality at great value. The Travel Corporation (www.thetravelcorporation.com) offers something for everyone. Our multi award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday package companies and a variety of guided travel experiences.

As a worldwide travel expert, we currently operate in 60 countries, with over 35 offices and more than 10,000 team members, serving over 1.5 million customers annually. And as a 4th generation, family-owned business that is financially independent, we pride ourselves on taking a long-term view, with an ethos of attention to detail in all areas of the company.