Requisition ID: 190817
Career Group: Store Management
Job Category: Retail - Grocery
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: North Bay
Location: 4160 Algonquin Sobeys
Postal Code: P1B 4Y8

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Please note that this career opportunity is for a role at an independently owned and operated corporation (“Franchisee”) which is licensed to use the “Sobeys .” trademark(s) by Sobeys Capital Incorporated (“Sobeys”). Applicants hired by a Franchisee will be employees of the Franchisee. No employment or similar relationship will be created between the applicant and Sobeys or its affiliates.

Ready to Make an impact?

The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Here’s where you’ll be focusing:

Key Responsibilities

Operations

• Partner with Area Leaders) to support and execute Replenishment strategy including merchandising, cross-merchandising, planogram changes, and seasonal changes

• Oversee day-to-day Replenishment operations including monitoring Replenishment staff and escalating any issues to Replenishment Leader

• Adhere to health and safety protocols. Ensure completion of equipment inspections and sanitation logs and support temperature checks

• Accountable for daily monitoring of OHS compliance and physical safety requirements

• Own and address any violations coming out of monthly OHS inspections conducted by Admin team

• Manage equipment repairs, escalating to Replenishment Leader and pulling in vendors as needed

• Perform Replenishment Teammate responsibilities as needed

• Ensure completion of sign/tag management including tasks necessary to make, hang, and order signage, and

• Make monthly center store catalogue updates

• Oversee the process of organization and stocking of items across all store departments that are shelf ready

• Partner with Systems and Admin team on CAO maintenance and order review

• Break down all Production team loads and deliver to Production staging areas

• Accountable for the management of department-to-department transfers

• Review financial reports

People Leadership

• Create a coaching and development culture for all store employees that embraces a passion for food

• Demonstrate outstanding leadership while serving as a role model

• Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation

• Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered to by employees

• Ensure that Occupational Health & Safety, food safety, and other regulatory requirements and procedures are implemented and maintained

• Maintain a thorough understanding of all relevant company programs and attend training as required

Financial

• Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

• Personal/ Professional Development

• Thorough understanding of all relevant company programs; attend training as required

• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

• Employee Engagement

• Act as the employer of choice by actively supporting an environment of employee engagement

• Initiate, support, participate and lead community and charitable events and activities

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

What you have to offer:

• Minimum 18 months of retail store experience, grocery experience preferred
• High School Diploma
• Full knowledge of total store and department operations
• Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
• Proficiency in Microsoft Office Suite
• Above average communication skills (oral and written)
• Ability to work independently in a fast-paced environment

#INDON

Sobeys and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. Some websites share job opportunities and may provide salary estimates for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.