Transport Supervisor - Sales Support
Top Benefits
About the role
ups and deliveries while playing a critical role in representing our services to customers. This hybrid role requires strong operational leadership and a sales-driven mindset to help grow our services and strengthen customer relationships. You’ll oversee driver scheduling, routing, and performance, while also serving as a key customer-facing leader, able to identify service opportunities, resolve client concerns, and promote our transportation solutions.
Key Responsibilities:
- Lead and model a strong safety-first culture, supporting Health & Safety and food safety programs (HACCP, Cold Chain Assurance).
- Supervise daily driver operations: dispatch, route optimization, and compliance with hours of service and maintenance schedules.
- Coach and manage drivers for safety, service quality, and performance; oversee training, onboarding, and documentation.
- Act as a front-line representative with customers: address service issues, identify upselling opportunities, and build trust-based relationships.
- Collaborate with Sales and Operations teams to support customer growth, promote services, and contribute to business development goals.
- Support office operations and customer service: prioritize daily tasks, monitor KPIs, and ensure service excellence.
- Maintain driver records, ensure regulatory compliance, and participate in Joint Health & Safety Committee meetings.
- Support budget adherence, monitor performance reports, and manage office resources, supplies, and payables.
- Champion continuous improvement and employee engagement across transportation and warehousing functions.
What You Bring?
- 2+ years of supervisory experience in transportation, logistics, or warehousing.
- Proven sales or customer-facing experience—able to confidently represent our services and identify business opportunities.
- Strong leadership and coaching skills with a collaborative and hands-on approach.
- Excellent communication, interpersonal, and customer service skills.
- Demonstrated ability to improve team performance, resolve client concerns, and manage change.
- Strong organizational and analytical skills; able to prioritize and problem-solve in a dynamic environment.
- Proficiency with Microsoft Office; experience with dispatch systems or transportation software (e.g., Truckmate) is a plus.
- Knowledge of transportation regulations and safety compliance.
- A commitment to health & safety, service excellence, and business growth.
Pay Range:$60,900.00 - $95,200.00
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.
About Lineage
Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific. Coupling industry-leading expertise in end-to-end logistical solutions and innovative technology, Lineage partners with the world’s largest food and beverage companies to increase distribution efficiency, advance sustainability, minimize supply chain waste, and, most importantly, help feed the world. In recognition of the company’s leading innovations and sustainability initiatives, Lineage has been named a CNBC Disruptor 50 Company for three consecutive years, twice named a US Best Managed Company, named the No. 1 Data Science company, and 23rd overall, on Fast Company’s list of The World’s Most Innovative Companies, and was included on Fortune’s Change the World list. Nasdaq: LINE
Transport Supervisor - Sales Support
Top Benefits
About the role
ups and deliveries while playing a critical role in representing our services to customers. This hybrid role requires strong operational leadership and a sales-driven mindset to help grow our services and strengthen customer relationships. You’ll oversee driver scheduling, routing, and performance, while also serving as a key customer-facing leader, able to identify service opportunities, resolve client concerns, and promote our transportation solutions.
Key Responsibilities:
- Lead and model a strong safety-first culture, supporting Health & Safety and food safety programs (HACCP, Cold Chain Assurance).
- Supervise daily driver operations: dispatch, route optimization, and compliance with hours of service and maintenance schedules.
- Coach and manage drivers for safety, service quality, and performance; oversee training, onboarding, and documentation.
- Act as a front-line representative with customers: address service issues, identify upselling opportunities, and build trust-based relationships.
- Collaborate with Sales and Operations teams to support customer growth, promote services, and contribute to business development goals.
- Support office operations and customer service: prioritize daily tasks, monitor KPIs, and ensure service excellence.
- Maintain driver records, ensure regulatory compliance, and participate in Joint Health & Safety Committee meetings.
- Support budget adherence, monitor performance reports, and manage office resources, supplies, and payables.
- Champion continuous improvement and employee engagement across transportation and warehousing functions.
What You Bring?
- 2+ years of supervisory experience in transportation, logistics, or warehousing.
- Proven sales or customer-facing experience—able to confidently represent our services and identify business opportunities.
- Strong leadership and coaching skills with a collaborative and hands-on approach.
- Excellent communication, interpersonal, and customer service skills.
- Demonstrated ability to improve team performance, resolve client concerns, and manage change.
- Strong organizational and analytical skills; able to prioritize and problem-solve in a dynamic environment.
- Proficiency with Microsoft Office; experience with dispatch systems or transportation software (e.g., Truckmate) is a plus.
- Knowledge of transportation regulations and safety compliance.
- A commitment to health & safety, service excellence, and business growth.
Pay Range:$60,900.00 - $95,200.00
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.
About Lineage
Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific. Coupling industry-leading expertise in end-to-end logistical solutions and innovative technology, Lineage partners with the world’s largest food and beverage companies to increase distribution efficiency, advance sustainability, minimize supply chain waste, and, most importantly, help feed the world. In recognition of the company’s leading innovations and sustainability initiatives, Lineage has been named a CNBC Disruptor 50 Company for three consecutive years, twice named a US Best Managed Company, named the No. 1 Data Science company, and 23rd overall, on Fast Company’s list of The World’s Most Innovative Companies, and was included on Fortune’s Change the World list. Nasdaq: LINE