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Banquet Server A (Part-Time)

Ottawa, ON
CA$17/hour
Mid Level
part_time

Top Benefits

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family

About the role

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Banquet Server A (Part-Time).

What is in it for you:

  • Wonderful company culture - our colleagues are at the heart of all that we do

  • Food & Beverage discount of 50% in our restaurants

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family

  • Learning programs through our Academies designed to sharpen your skills

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

  • Full rate of pay of $17.20/hour

Job Description

Reporting to the Banquet Leadership Team, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Assist guests regarding menu items in an informative and helpful way

  • Serve all food and beverage items for assigned banquet meetings

  • Have full knowledge of beverage lists

  • Have full knowledge of all menu items being served

  • Set tables according to event order, clients’ specifications and Fairmont Standards

  • Set rooms for functions that have food venues required

  • Follow outlet policies, procedures and service standards

  • Follow all safety and sanitation policies when handling food and beverage

  • Other duties as assigned

Qualifications

  • Previous experience in the culinary field required

  • Previous service experience an asset

  • Previous point of sale system experience an asset

  • Excellent communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible and reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively with fellow colleagues as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Smart Serve Certification required

  • Bartending experience is an asset

  • Bilingual is an asset

  • Schedule flexibility (early mornings, late nights, weekends, holidays)

Additional Information

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Must be able to lift heavy trays (8 plates)
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending stairs and ramps

Hours of Work:

  • Part-time employees on list "A" must choose up to and including thirty (30) but not exceeding thirty-two (32) regular hours in any work week

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About Fairmont Hotels & Resorts

Hospitality
10,000+

Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.

As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.

Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.