About the role
Ready to Make an impact?
The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Managr will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.
Provides direction and leadership for store where volume is $10M in annual sales or higher
Here’s where you’ll be focusing:
People Leadership
-
Create a coaching and development culture for all store employees which embraces a passion for food
-
Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation
-
Ensure the communication of operational requirements/ changes and store vision to total store
Customer Offering
-
Understand and respond to local market needs and competition
-
Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties
-
Role model, coach, and reinforce customer service expectations on a daily basis for all staff
-
Ensure community presence by working with store management and community partners to host/ support community events
-
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
-
Execute winning conditions as required
Policy/ Regulatory Adherence
-
Ensure all applicable company policies and procedures are communicated and adhered
-
Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
-
Participate with local store marketing to identify and capitalize on opportunities within store/ market
-
Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s
Personal/ Professional Development
-
Thoroughly understand all relevant company programs and attend training as required
-
Maintain knowledge of current industry trends
Employee Engagement
-
Be known as the “employer of choice” by actively supporting an environment of employee engagement
Other Duties
-
Order equipment
-
Coordinate maintenance of store equipment and repairs
-
As requested by the company
What you have to offer:
-
Above average oral and written communication skills
-
Full knowledge of retail operations and skills throughout the total store
-
Proficient use of the Microsoft Office Suite
-
Working knowledge of SAP
-
High School Diploma
-
Three to five years experience as a Department Manager
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.
About the role
Ready to Make an impact?
The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Managr will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.
Provides direction and leadership for store where volume is $10M in annual sales or higher
Here’s where you’ll be focusing:
People Leadership
-
Create a coaching and development culture for all store employees which embraces a passion for food
-
Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation
-
Ensure the communication of operational requirements/ changes and store vision to total store
Customer Offering
-
Understand and respond to local market needs and competition
-
Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties
-
Role model, coach, and reinforce customer service expectations on a daily basis for all staff
-
Ensure community presence by working with store management and community partners to host/ support community events
-
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
-
Execute winning conditions as required
Policy/ Regulatory Adherence
-
Ensure all applicable company policies and procedures are communicated and adhered
-
Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
-
Participate with local store marketing to identify and capitalize on opportunities within store/ market
-
Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s
Personal/ Professional Development
-
Thoroughly understand all relevant company programs and attend training as required
-
Maintain knowledge of current industry trends
Employee Engagement
-
Be known as the “employer of choice” by actively supporting an environment of employee engagement
Other Duties
-
Order equipment
-
Coordinate maintenance of store equipment and repairs
-
As requested by the company
What you have to offer:
-
Above average oral and written communication skills
-
Full knowledge of retail operations and skills throughout the total store
-
Proficient use of the Microsoft Office Suite
-
Working knowledge of SAP
-
High School Diploma
-
Three to five years experience as a Department Manager
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.