About the role
POSITION TITLE: Technical Writer
LOCATION: Collingwood, ON
SCOPE
The Technical Writer I is responsible for creating and maintaining technical documentation for all MacLean Engineering equipment including underground mobile mining equipment, municipal equipment and attachments as well as industrial equipment.
DUTIES AND RESPONSIBILITIES
- Creating and revising both operators and service manuals within the guidelines of industry standards including SAW and ISO for the applicable equipment and geographical location.
- Authoring and maintaining Maintenance Bulletins and overall maintenance manuals from both internal and vendor supplied information.
- Authoring and maintaining Product Service Bulletins with support from Engineering and Marketing departments.
- Authoring and maintaining Publications material listings for internal MacLean Engineering use by various departments including Engineering, Product Management and Filed Service.
- Authoring and maintaining Operator's manuals with support from Engineering and Marketing departments.
- Integrating third party OEM material and cleaning up graphics to insert into Maintenance Bulletins for supporting maintenance personnel in maintaining our equipment.
- Work with all MacLean Engineering Departments in the streamlining and standardization of all our manuals.
- Work with the department manager to develop and maintain meaningful departmental metrics, schedules and workflows
- Champion technical publications process improvement initiatives.
- Participate, as requested, in customer site visits for the purpose of validating vehicle operating and maintenance instructions.
QUALIFICATIONS & EXPERIENCES
Education
- Diploma or Degree in a related discipline is required
Experience
- One to Two (1-2) years technical experience in a production and/or heavy mobile equipment environment
- One to Two (1-2) years of research and technical writing of either operator's or service manuals
- A clear understanding of design procedures and a strong ability to read and understand engineering drawings, wiring diagrams and schematics
- Experience with Adobe Acrobat, Adobe FrameMaker, SGML or XML, S1000D or DITA, Corel Draw, LinkOne is an asset
- Excellent proof-reading skills for reviewing electronic documentation with regards to proper format, spelling and grammar
- Excellent communication skills for interacting with peers from other departments to complete task on time and on budget
Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position.
A clear and satisfactory result is required for all candidates prior to the confirmation of employment.
MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).
MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
About MacLean Engineering & Marketing Co Limited
Great Things Happen Here
Equipping the mining world with innovative mobile equipment solutions is what we do at MacLean, but more importantly is the why. We aspire to be best-in-class leaders in the design, manufacturing, and support of engineered solutions that make mining safer, greener, and more productive. This brand promise is inextricably linked to our people.
We are building a diverse, top-performing employee base by hiring entrepreneurial, creative, hardworking, ethical, and safety focused candidates who want to make a lasting difference and build a career doing it. If this sound like you, dive in and join the MacLean innovation wave!
Join the MacLean innovation wave!
We are a global, family-owned company where we treat each other, our customers, and our host communities as if they were family. This is our competitive differentiator across the board when it comes to employee development, customer relationships, and business results.
Our production facility and branch footprint on four continents and market reach into six continents is in keeping with the scope of our ambition to develop paradigm-changing, tech-enabled mining vehicles the world over. This transformative vision requires a wide range of talent working together across the company’s manufacturing, engineering, product management, marketing, sales, aftermarket support, finance, and human resource functions.
Who we are
MacLean specializes in mobile equipment solutions based on underground mining experience, unit-of-one manufacturing expertise, and worldwide customer service and support.
We have been innovating for mining equipment safety and productivity for almost 50 years, supporting customers worldwide with branches across Canada as well as in the United States, Mexico, Peru, South Africa, and Australia.
Our Story
MacLean is the world’s largest Canadian-based underground mining vehicle manufacturer.
From modest beginnings retrofitting farm tractors out of an apple orchard barn in Southern Georgian Bay, Ontario, to today’s multi-national corporate network of some 1,000 employees across four continents and six countries, the next chapters of the MacLean mining innovation story are actively being written within the broad themes of the electrification, automation, and digitalization of the global industry.
The constant across the shifting sands of time and geography is the MacLean commitment to pursuing engineered solutions that make the underground environment safer and more productive.
The foundation for all of our work together is a shared culture of entrepreneurial innovation and customer focus. When we create what we call MacLean ‘Application Intelligence’ for the mining sector, we are leveraging multi disciplinary engineering expertise, continental manufacturing capacity, and decades of mining knowledge, to deliver safety and productivity enhancing solutions to the end-users who operate and maintain our products in underground mines around the globe.
We are a major employer in our host communities and, as such, we strive to be an employer of choice. On the leading edge of technological and manufacturing innovation, we never lose sight of the people behind the machines – the MacLean employees across our production facilities who work to create products of lasting value for the mining sector.
Our Values
The MacLean Way is our overarching vision, mission, and values statement. It is the embodiment of our history, present, and future: where we came from, who we are now, and where we are going.
About the role
POSITION TITLE: Technical Writer
LOCATION: Collingwood, ON
SCOPE
The Technical Writer I is responsible for creating and maintaining technical documentation for all MacLean Engineering equipment including underground mobile mining equipment, municipal equipment and attachments as well as industrial equipment.
DUTIES AND RESPONSIBILITIES
- Creating and revising both operators and service manuals within the guidelines of industry standards including SAW and ISO for the applicable equipment and geographical location.
- Authoring and maintaining Maintenance Bulletins and overall maintenance manuals from both internal and vendor supplied information.
- Authoring and maintaining Product Service Bulletins with support from Engineering and Marketing departments.
- Authoring and maintaining Publications material listings for internal MacLean Engineering use by various departments including Engineering, Product Management and Filed Service.
- Authoring and maintaining Operator's manuals with support from Engineering and Marketing departments.
- Integrating third party OEM material and cleaning up graphics to insert into Maintenance Bulletins for supporting maintenance personnel in maintaining our equipment.
- Work with all MacLean Engineering Departments in the streamlining and standardization of all our manuals.
- Work with the department manager to develop and maintain meaningful departmental metrics, schedules and workflows
- Champion technical publications process improvement initiatives.
- Participate, as requested, in customer site visits for the purpose of validating vehicle operating and maintenance instructions.
QUALIFICATIONS & EXPERIENCES
Education
- Diploma or Degree in a related discipline is required
Experience
- One to Two (1-2) years technical experience in a production and/or heavy mobile equipment environment
- One to Two (1-2) years of research and technical writing of either operator's or service manuals
- A clear understanding of design procedures and a strong ability to read and understand engineering drawings, wiring diagrams and schematics
- Experience with Adobe Acrobat, Adobe FrameMaker, SGML or XML, S1000D or DITA, Corel Draw, LinkOne is an asset
- Excellent proof-reading skills for reviewing electronic documentation with regards to proper format, spelling and grammar
- Excellent communication skills for interacting with peers from other departments to complete task on time and on budget
Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position.
A clear and satisfactory result is required for all candidates prior to the confirmation of employment.
MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).
MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
About MacLean Engineering & Marketing Co Limited
Great Things Happen Here
Equipping the mining world with innovative mobile equipment solutions is what we do at MacLean, but more importantly is the why. We aspire to be best-in-class leaders in the design, manufacturing, and support of engineered solutions that make mining safer, greener, and more productive. This brand promise is inextricably linked to our people.
We are building a diverse, top-performing employee base by hiring entrepreneurial, creative, hardworking, ethical, and safety focused candidates who want to make a lasting difference and build a career doing it. If this sound like you, dive in and join the MacLean innovation wave!
Join the MacLean innovation wave!
We are a global, family-owned company where we treat each other, our customers, and our host communities as if they were family. This is our competitive differentiator across the board when it comes to employee development, customer relationships, and business results.
Our production facility and branch footprint on four continents and market reach into six continents is in keeping with the scope of our ambition to develop paradigm-changing, tech-enabled mining vehicles the world over. This transformative vision requires a wide range of talent working together across the company’s manufacturing, engineering, product management, marketing, sales, aftermarket support, finance, and human resource functions.
Who we are
MacLean specializes in mobile equipment solutions based on underground mining experience, unit-of-one manufacturing expertise, and worldwide customer service and support.
We have been innovating for mining equipment safety and productivity for almost 50 years, supporting customers worldwide with branches across Canada as well as in the United States, Mexico, Peru, South Africa, and Australia.
Our Story
MacLean is the world’s largest Canadian-based underground mining vehicle manufacturer.
From modest beginnings retrofitting farm tractors out of an apple orchard barn in Southern Georgian Bay, Ontario, to today’s multi-national corporate network of some 1,000 employees across four continents and six countries, the next chapters of the MacLean mining innovation story are actively being written within the broad themes of the electrification, automation, and digitalization of the global industry.
The constant across the shifting sands of time and geography is the MacLean commitment to pursuing engineered solutions that make the underground environment safer and more productive.
The foundation for all of our work together is a shared culture of entrepreneurial innovation and customer focus. When we create what we call MacLean ‘Application Intelligence’ for the mining sector, we are leveraging multi disciplinary engineering expertise, continental manufacturing capacity, and decades of mining knowledge, to deliver safety and productivity enhancing solutions to the end-users who operate and maintain our products in underground mines around the globe.
We are a major employer in our host communities and, as such, we strive to be an employer of choice. On the leading edge of technological and manufacturing innovation, we never lose sight of the people behind the machines – the MacLean employees across our production facilities who work to create products of lasting value for the mining sector.
Our Values
The MacLean Way is our overarching vision, mission, and values statement. It is the embodiment of our history, present, and future: where we came from, who we are now, and where we are going.