Job Overview:

We are seeking a professional and service-oriented Building Concierge to provide exceptional front-desk services for residents and guests at our luxury apartment building in Winnipeg. This role is ideal for an individual who thrives in a hospitality-focused environment and enjoys assisting residents with a wide range of personal and logistical needs.

The Concierge will serve as the first point of contact for all building Tenants, ensuring a seamless living experience by offering personalized assistance, managing deliveries, coordinating reservations, and maintaining a welcoming atmosphere for residents in their home. Learning and understanding the names, preferences, and lifestyles of residents will be a key to success and creating a personalized and welcoming environment.

Key Responsibilities:

· Greet and assist residents and guests in a courteous and professional manner as they enter and move through the building.

· Accept and distribute packages, mail, and deliveries securely on behalf of the Tenants.

· Facilitate access control, verify visitors, and uphold security standards in cooperation with the Paladin team.

· Support residents with booking reservations, event planning, and transportation arrangements in and around the city.

· Coordinate maintenance and service requests with building management

· Keep updated records of resident information and service requests

· Assist the security team with after-hours issues such as lock-outs, L40 guest assistance, etc.

· Assist residents with a wide array of personal service needs to enhance the quality and enjoyment of their day-to-day life, being pro-active and always looking for ways to improve the quality of life of residents and provide them with a “Wow” experience with every interaction.

Qualifications & Skills:

· Previous experience in hospitality, preferably in a hotel environment preferred.

· Strong interpersonal and communication skills

· Ability to multitask and remain calm under pressure

· Knowledge of local amenities, restaurants, and transportation, and entertainment options.

· Proficiency in using office and scheduling software

· Professional demeanor and dress code compliance

Must be available to work flexible shifts, including evenings and

Job Types: Part-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• hospitality, preferably in a hotel environment : 2 years (required)

Work Location: In person

Expected start date: 2025-07-21