Engineer Software Applications IV (Hybrid - Winnipeg, Canada)
Top Benefits
About the role
Power the Casino Floor by joining the Technology Management Team at Everi.
What Will You Be Doing?
Manages requests from internal and external clients, gathering technical details, document requirements, identifying gaps, and providing solutions.
Manages all aspects of deployments, including but not limited to, software version updates, bug fixes, patches, enhancements, hardware deployment and installation, network configuration including wireless, Windows Server configuration, team support and production terminal troubleshooting, development and distribution of software loading guides and remote management support
Resolves customer issues or difficulties in a manner consistent with Everi best practices; develops necessary actions ensuring optimal levels of customer satisfaction that provide appropriate customer support and success.
Interacts with cross functional teams resolving customer issues and delivering timely responses to customer inquiries.
Serves as point of contact for communications with programmers explaining software errors and recommending improvement actions to the development teams.
Performs hardware testing and software quality assurance / acceptance testing.
Responsible for analytical reporting of vendor performance.
Follows departmental procedures meeting customer and client needs in an innovative and resourceful manner.
Responsible for engineering custom solutions for clients, when appropriate.
This is a hybrid position requiring 3 days per week in office.
Skills, Knowledge, & Expertise for the job:
Bachelor’s degree in Software Engineering or Computer Science, or combination of education and equivalent work experience in a related field required.
8 -12 years’ experience working with software and hardware with advanced experience with product, hardware and system installations.
System administration and database experience.
Windows Server Administration to support product deployment
Networking and Wireless Networking to support product deployment
Excellent analytical and problem-solving skills
Project management and network experience in a technical capacity.
What's In It For You?
Competitive salary and benefits package.
Comprehensive healthcare benefits, including medical, dental, vision, pet insurance, gym reimbursement, and more!
Retirement savings plan with employer match.
Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
Building on a solid culture and resounding positive feedback from Everi employees, Everi continues to receive recognition as a Top Workplace in 2021, 2022, and 2023.
00:24
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is CAD 86,000 - CAD 100,400 annually.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
#LI-MW1
About Everi
We believe in the values of Collaboration, Integrity, Inclusion, Excellence, and Fun!
About Everi Holdings Inc.
Everi is a diverse collection of incredibly dedicated and fiercely talented individuals committed to giving casino patrons and operators alike a premium experience on the casino floor. We are artists, developers, accountants, marketers, and visionaries. We dream, design, program, and build. We listen, help, and serve. And we create the fun times.
From game content and cabinets that creates trailblazing player experiences to financial technology solutions that bring security, utility, and efficiency to the gaming floor, Everi was built to be a transformative force. The company delivers superior game content and hardware with an install base of more than 14,000 games inclusive of both original content and licensed brand themes. From its award winning mechanical reel slot machines to its innovative Empire series, Everi designs and manufactures gaming cabinets that are impossible to miss on the casino floor and resonate with a variety of players. Everi also provides proven, tier one land-based game content to online social and real-money markets via its Remote Game Server and operates social play for fun casinos.
Everi has at least one financial technology product in more than 800 casinos in North America all aimed at driving funds to the floor. In fact, the company’s more than 4,000 fully integrated kiosks and ATMs deployed in the field processed more than 103 million transactions, totaling more than $27 billion in dollar volume over the last year. The company also helps operators comply with the growing burden of regulatory obligations and is the leading gaming industry supplier of Anti-Money Laundering (AML) compliance software with installations in more than 500 North American locations.
Please play responsibly. Gaming problem or concern? Visit https://www.ncpgambling.org/
Engineer Software Applications IV (Hybrid - Winnipeg, Canada)
Top Benefits
About the role
Power the Casino Floor by joining the Technology Management Team at Everi.
What Will You Be Doing?
Manages requests from internal and external clients, gathering technical details, document requirements, identifying gaps, and providing solutions.
Manages all aspects of deployments, including but not limited to, software version updates, bug fixes, patches, enhancements, hardware deployment and installation, network configuration including wireless, Windows Server configuration, team support and production terminal troubleshooting, development and distribution of software loading guides and remote management support
Resolves customer issues or difficulties in a manner consistent with Everi best practices; develops necessary actions ensuring optimal levels of customer satisfaction that provide appropriate customer support and success.
Interacts with cross functional teams resolving customer issues and delivering timely responses to customer inquiries.
Serves as point of contact for communications with programmers explaining software errors and recommending improvement actions to the development teams.
Performs hardware testing and software quality assurance / acceptance testing.
Responsible for analytical reporting of vendor performance.
Follows departmental procedures meeting customer and client needs in an innovative and resourceful manner.
Responsible for engineering custom solutions for clients, when appropriate.
This is a hybrid position requiring 3 days per week in office.
Skills, Knowledge, & Expertise for the job:
Bachelor’s degree in Software Engineering or Computer Science, or combination of education and equivalent work experience in a related field required.
8 -12 years’ experience working with software and hardware with advanced experience with product, hardware and system installations.
System administration and database experience.
Windows Server Administration to support product deployment
Networking and Wireless Networking to support product deployment
Excellent analytical and problem-solving skills
Project management and network experience in a technical capacity.
What's In It For You?
Competitive salary and benefits package.
Comprehensive healthcare benefits, including medical, dental, vision, pet insurance, gym reimbursement, and more!
Retirement savings plan with employer match.
Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
Building on a solid culture and resounding positive feedback from Everi employees, Everi continues to receive recognition as a Top Workplace in 2021, 2022, and 2023.
00:24
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is CAD 86,000 - CAD 100,400 annually.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
#LI-MW1
About Everi
We believe in the values of Collaboration, Integrity, Inclusion, Excellence, and Fun!
About Everi Holdings Inc.
Everi is a diverse collection of incredibly dedicated and fiercely talented individuals committed to giving casino patrons and operators alike a premium experience on the casino floor. We are artists, developers, accountants, marketers, and visionaries. We dream, design, program, and build. We listen, help, and serve. And we create the fun times.
From game content and cabinets that creates trailblazing player experiences to financial technology solutions that bring security, utility, and efficiency to the gaming floor, Everi was built to be a transformative force. The company delivers superior game content and hardware with an install base of more than 14,000 games inclusive of both original content and licensed brand themes. From its award winning mechanical reel slot machines to its innovative Empire series, Everi designs and manufactures gaming cabinets that are impossible to miss on the casino floor and resonate with a variety of players. Everi also provides proven, tier one land-based game content to online social and real-money markets via its Remote Game Server and operates social play for fun casinos.
Everi has at least one financial technology product in more than 800 casinos in North America all aimed at driving funds to the floor. In fact, the company’s more than 4,000 fully integrated kiosks and ATMs deployed in the field processed more than 103 million transactions, totaling more than $27 billion in dollar volume over the last year. The company also helps operators comply with the growing burden of regulatory obligations and is the leading gaming industry supplier of Anti-Money Laundering (AML) compliance software with installations in more than 500 North American locations.
Please play responsibly. Gaming problem or concern? Visit https://www.ncpgambling.org/