Business Analyst (CPG & eCommerce Experience)
Top Benefits
About the role
About the Role
Day1 is hiring a Business Analyst with CPG and eCommerce experience to support high-growth consumer brands navigating the complexities of digital retail, supply chain operations, and multi-channel expansion. This role is perfect for someone who understands how product, inventory, systems, and customer experience all intersect — and can bring structure to that chaos.
You’ll work closely with founders, operators, and cross-functional teams to document how things work today, spot friction points, and help guide process improvements, tool adoption, or data visibility efforts. If you've worked inside a modern CPG brand or directly supported them through operations, analysis, or systems design, you’ll fit right in.
What You’ll Do
- Analyze workflows across eCommerce platforms, fulfillment processes, and customer operations
- Document current-state processes (orders, inventory, shipping, returns, finance handoffs)
- Facilitate discovery sessions with cross-functional teams and extract clear business requirements
- Map pain points and recommend actionable improvements (e.g., workflow redesign, tool selection, SOP creation)
- Support systems integration or reconfiguration efforts (e.g., Shopify to NetSuite, marketplace + ERP syncs, 3PL workflows)
- Partner with Day1 consultants to ensure changes are implemented effectively and documented clearly
About You
- You bring 3–6 years of experience as a business analyst, operations manager, or implementation consultant — ideally with a focus on CPG or digitally native eCommerce brands
- You’ve worked with a mix of systems common in this space, such as:
- Shopify, BigCommerce, WooCommerce (DTC storefronts)
- Amazon Seller Central, Walmart Marketplace (marketplace platforms)
- NetSuite, Brightpearl, Cin7, DEAR Inventory, SkuVault (ERP/inventory)
- ShipStation, 3PL Central, Deliverr, Flexport (logistics/fulfillment)
- Loop Returns, Gorgias, Zendesk (CX/returns)
- Klaviyo, Attentive, Yotpo, Postscript (CRM/retention)
- You understand the operational challenges of managing inventory across channels, syncing order data between systems, coordinating with 3PLs, and tracking the full customer lifecycle
- You have strong documentation skills — process maps, user stories, SOPs, business requirements
- You communicate clearly, collaborate well with others, and thrive in a fast-moving, entrepreneurial environment
- You enjoy making the messy make sense — and helping great teams scale smarter
All applications should be sent directly here : https://forms.gle/t5hkB89BzNY93dLd6
Job Types: Full-time, Part-time
Pay: $37,584.91-$66,265.75 per year
Benefits:
- Flexible schedule
Work Location: Remote
Business Analyst (CPG & eCommerce Experience)
Top Benefits
About the role
About the Role
Day1 is hiring a Business Analyst with CPG and eCommerce experience to support high-growth consumer brands navigating the complexities of digital retail, supply chain operations, and multi-channel expansion. This role is perfect for someone who understands how product, inventory, systems, and customer experience all intersect — and can bring structure to that chaos.
You’ll work closely with founders, operators, and cross-functional teams to document how things work today, spot friction points, and help guide process improvements, tool adoption, or data visibility efforts. If you've worked inside a modern CPG brand or directly supported them through operations, analysis, or systems design, you’ll fit right in.
What You’ll Do
- Analyze workflows across eCommerce platforms, fulfillment processes, and customer operations
- Document current-state processes (orders, inventory, shipping, returns, finance handoffs)
- Facilitate discovery sessions with cross-functional teams and extract clear business requirements
- Map pain points and recommend actionable improvements (e.g., workflow redesign, tool selection, SOP creation)
- Support systems integration or reconfiguration efforts (e.g., Shopify to NetSuite, marketplace + ERP syncs, 3PL workflows)
- Partner with Day1 consultants to ensure changes are implemented effectively and documented clearly
About You
- You bring 3–6 years of experience as a business analyst, operations manager, or implementation consultant — ideally with a focus on CPG or digitally native eCommerce brands
- You’ve worked with a mix of systems common in this space, such as:
- Shopify, BigCommerce, WooCommerce (DTC storefronts)
- Amazon Seller Central, Walmart Marketplace (marketplace platforms)
- NetSuite, Brightpearl, Cin7, DEAR Inventory, SkuVault (ERP/inventory)
- ShipStation, 3PL Central, Deliverr, Flexport (logistics/fulfillment)
- Loop Returns, Gorgias, Zendesk (CX/returns)
- Klaviyo, Attentive, Yotpo, Postscript (CRM/retention)
- You understand the operational challenges of managing inventory across channels, syncing order data between systems, coordinating with 3PLs, and tracking the full customer lifecycle
- You have strong documentation skills — process maps, user stories, SOPs, business requirements
- You communicate clearly, collaborate well with others, and thrive in a fast-moving, entrepreneurial environment
- You enjoy making the messy make sense — and helping great teams scale smarter
All applications should be sent directly here : https://forms.gle/t5hkB89BzNY93dLd6
Job Types: Full-time, Part-time
Pay: $37,584.91-$66,265.75 per year
Benefits:
- Flexible schedule
Work Location: Remote