SOCIAL WORKER

Status: Regular Full-Time (1.0 FTE)

Reporting To: Social Worker and Community Health Navigator Supervisor

Date Available: Negotiable

Hours of Work: 7.75 hours per day, 38.75 hours per week

Exempt/Non-Exempt: Non-Exempt

Program: Mental Health and Social Work

Classification: Social Worker

Salary Range: $38.37 to $51.02 per hour

Closing Date: August 7, 2025

About Us

Mosaic Primary Care Network (PCN) provides a wide range of primary health care services in the northeast and southeast Calgary communities in partnership with a group of family doctors. Our talented interdisciplinary health care teams work together to provide services that best support patient needs.

We want YOU to bring your expertise to our growing team as we continue to develop solutions to meet the needs of our local community. If you have initiative, are resourceful, engage easily in teamwork, and most importantly, want to make a difference in healthcare, we want to hear from you!

Position Summary

The Social Worker practices in a multidisciplinary team to support patients within Mosaic Primary Care Network to improve social functioning and address barriers to wellbeing. They are responsible for delivering a program of assessment, intervention, and consultation in accordance with evidence-based and professional standards of practice. This position involves the provision of services and educational groups to patients across the lifespan, attending to a broad continuum of needs and concerns, and liaison with community and health services to support coordinated referrals and provide advocacy for individuals experiencing barriers to access. The Social Worker supports collaborative working relationships with family physicians and the multidisciplinary team, including regular case consultation. The Social Worker also participates in ongoing quality improvement activities, program development, and evaluations projects to support the continued refinement and delivery of high-quality clinical care.

Key Responsibilities

• Performs general psychosocial and strengths-based assessments including: Relevant history, social and economic context, strengths, barriers, and goals.
• Provides comprehensive information on the range of resources and services available to meet patient-identified needs (ex. Social benefits programs, basic needs resources).
• Supports the attainment of patient-identified needs through resource facilitation, coordinated referral, application assistance, and skills mentoring.
• Facilitates routine screening, risk assessment, and intervention for risks including suicide, abuse, and child welfare concerns.
• Provides supportive counselling to attend to emotional needs arising from difficult life transitions, chronic illness, and interpersonal stressors.
• Provides ongoing monitoring and follow-up to ensure patient needs are met by recommended interventions and resources
• Provides advocacy to support equitable access to available resources and assist vulnerable patients with barriers to self-advocacy in areas of social benefits, immigration, and housing.
• Supports positive working relationships and partnerships with community-based non-profits to facilitate coordinated care and referral.
• Liaises and participates in case consultations with the multidisciplinary team and family physicians to support collaborative patient care.
• Facilitates and develops psychoeducational workshops and groups for general and specific patient populations (eg. Managing Stress, Improving Self-Esteem).
• Participates in ongoing program evaluation through the diligent recording of clinical interactions and patient data in MPCN evaluation systems.
• Participates in ongoing quality improvement initiatives within MPCN and the Social Work Team.

Qualifications & Requirements

Education and Experience

• Bachelor of Social Work degree from an accredited university.
• Current registration with the Alberta College of Social Workers.
• Preferred minimum of 3 years’ experience working in a community-based agency with diverse adult populations.

Knowledge, Skills and Abilities

• Comprehensive knowledge of, and experience with resources related to basic needs, chronic disease, and social benefits programs at the community, provincial, and federal level.
• Demonstrated understanding of intercultural practice and experience working with diverse populations.
• Strong understanding of social determinants of health and demonstrated experience with addressing barriers to wellbeing in diverse and vulnerable populations.
• Demonstrated excellence in interpersonal, verbal, and supportive communication skills.
• Ability to work independently and as part of a collaborative multidisciplinary team, providing leadership on complex cases where socioeconomic and social barriers impact patient care.
• Strong time management skills and flexible working style; ability to adapt and thrive in an evolving health care environment.
• Computer literacy including, Microsoft Office suite, Outlook calendar/email management, and Electronic Medical Records (EMRs).

Assets

• Current Applied Suicide Intervention Skills Training (ASIST) certification
• Knowledge and experience in working with adult chronic disease populations and/or in a health care team setting
• Knowledge of a second language and/or experience working with culturally diverse populations

Competencies

The Core Competencieslisted below are identified by Mosaic leadership and should be demonstrated by all employees across the organization:

Practice Communication Excellence (Communication)

• Plan and deliver oral and written communications respectfully and tactfully to make an impact and persuade an intended audience.

Build Community-Feeling (Teamwork)

• Able to share due credit with coworkers, display enthusiasm, and team spirit and promote a friendly group working environment.

Advocate for Patient/Client (Patient/Client-Centricity)

• Able to demonstrate a high level of patient/client service delivery in a respectful and caring manner.

Understand Values of Change (Adaptability)

• Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things with a positive attitude.

Embrace Culture and Diversity (Cultural Competency)

• Developing positive attitudes towards diverse populations; gaining knowledge of different life practices and world views.

Act with Professionalism (Personal Effectiveness)

• Takes personal responsibility for the quality and timeless or work and achieves results with little oversight.

Working Conditions

• Occasional evening and weekend hours required.
• Ability to travel on public transportation or valid drivers license with access to own car in good repair is required.

Why Mosaic PCN

We provide a competitive benefits package for eligible employees including: comprehensive health and dental coverage, Health Care Spending Account (HCSA) / Taxable Spending Account (TSA), a group RRSP matching program, professional development opportunities, generous vacation and other paid time off, and more!

Conditions of Employment

Successful applicants must provide proof of qualifications and a current police information check (PIC) including vulnerable search at the applicant’s expense. The results of the PIC may alter or revoke any offer made by Mosaic PCN.

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted. No phone calls please.

This position is part of the bargaining unit covered by a collective agreement with Health Sciences Association of Alberta (HSAA).